Sundance Resort Karuizawa

Hotels
8.7 (45 reviews)
Nagakura 8-40 , Karuizawa , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Parking difficulties
Noise from adjacent rooms

Categories

Cleanliness
8.09
Some issues with cleanliness noted, such as dust on the remote.
Service
9.06
Staff were consistently described as friendly and helpful.
Location
9.1
Conveniently located, positive sentiment expressed regarding its proximity.
Room Quality
9.05
Spacious rooms with good amenities, generally positive feedback.
Amenities
8.58
Good amenities like kitchen facilities and a variety of room setups.
Value for Money
8.54
Reasonable pricing for the quality and space provided.
Food and Beverage
8.59
Good breakfast options and welcomed drinks, overall positive sentiment.
Overall Experience
8.56
Overall satisfaction expressed, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:12

Property Description

Location and Surroundings
Nestled in Karuizawa, Sundance Resort Karuizawa exudes serenity and charm, located just 20 km from Usui Pass Railway Heritage Park.

Comfortable Stay
Experience utmost comfort in our air-conditioned rooms equipped with modern amenities, including free WiFi and flat-screen TVs.

Culinary Delights
Treat your taste buds to a delectable continental or American breakfast at our on-site restaurant, specializing in European cuisine.

Discover the perfect blend of tranquility and luxury at Sundance Resort Karuizawa. Book your stay now for an unforgettable experience.

Important information:

Guests arriving after check-in hours (20:00) must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation.

Please note, to eat dinner at this property, guests must reserve by 17:00 on the day of arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 45 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 9.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.56
S
Shouma • family_with_children • jp
8
Pros:

部屋が綺麗ですごく清潔感があった
スタッフの対応がよく気持ちが楽だった

Cons:

特にないです
あげるとするなら関係ないですが少し駅から遠かったんですが散歩好きなら問題ないです

2026-02-12 • via Nuitee
K
KENJI • couple • jp
10
これまで、5回以上利用しています。朝食も美味しく、大変満足しています。
Pros:

部屋が広くて、ゆっくりと過ごせます。

Cons:

ありません

2026-02-12 • via Nuitee
K
Kimihiko • couple • jp
10
2026-02-11 • via Nuitee
K
KUMIKO • family_with_children • jp
9
またこちらに機会があれば泊まりたいです。
Pros:

とにかく広くてミニキッチンもあり、リビングと寝室が離れていたことがすごく良かったです。電子レンジがあったのもとても良く、夕飯はコンビニで買ったお弁当を温められて良かった。
受付の方がとても接客が良くて丁寧でした。帰りも清掃の方が笑顔で挨拶してくれてとても気持ちが良かったです。

Cons:

お風呂の窓がブラインドがありましたが夜にチェックインした事もありすりガラスではなく、普通のガラスだったのをしらず入浴してしまったので外から見えてたと思うと怖いです。チェックインの時点でブラインドを閉めておいて欲しかったです。

2026-01-20 • via Nuitee
N
norikazu • couple • jp
10
リピート
Pros:

ベットも硬くちょうど良かったです。立地もよく、リピートしたいと思いました。

Cons:

ないです

2026-01-19 • via Nuitee
M
mcl • family_with_children • us
10
Pros:

The room was big and spacious. They even got us a 3rd bed with no extra charge for my son. No onsen but the bathroom was big. The staff were very very nice. KUDOS to the manager and the 2 young ladies for being very nice, welcoming and helpful. Breakfast was also good. They changed everyday and kept the breads which we really liked. The banana juice and strawberry granola super oishi. Also had parking. Very good value for money and I would definitely stay there again. Arigato for making our stay very comfortable and nice.

Cons:

None

2026-01-19 • via Nuitee
I
ING • family_with_children • my
10
Comfortable Stay in Karuizawa
Pros:

-Free parking beside the hotel, in limited slot
-Host is friendly and hospitality
-Room is spacious kind of home feel like
-Room is clean with amenities provided
-Seperate Toilet and bathroom

Cons:

-No elevator / lift, if you carry large luggage that might be problematic for you

2026-01-18 • via Nuitee
J
JUNGPYO • extended_group • jp
10
2026-01-12 • via Nuitee
T
takashi • family_with_children • jp
10
2025-12-31 • via Nuitee
A
Ayami • family_with_children • jp
8
2025-12-31 • via Nuitee
H
Hiromi • couple • jp
4
2025-12-14 • via Nuitee
K
KIYOMI • family_with_children • jp
8
Pros:

スタッフが親切でした❗

2025-12-03 • via Nuitee
O
OGIHARA • couple • jp
8
大変満足しています
Pros:

リーズナブルで部屋が広くて過ごしやすかった

Cons:

駐車場が停めずらかった

2025-12-02 • via Nuitee
S
Satoko • family_with_children • jp
5
施設は良かった
Pros:

台所にレンジ、食器類、ポットも設置されてて、非常に良かった

Cons:

隣の部屋の声が丸聞こえで、朝うるさくて起きてしまった😢

2025-10-12 • via Nuitee
M
MIYU • family_with_children • jp
9
2025-10-04 • via Nuitee
M
Masumi • solo_traveller • jp
9
Pros:

スタッフさんが本当に親切でした
朝食も美味しかったです

Cons:

駐車場が止めにくかった

2025-09-19 • via Nuitee
K
KENJI • couple • jp
9
2025-09-16 • via Nuitee
K
Keita • family_with_children • jp
8
とても良かった。
Pros:

スタッフの対応が良かった。
朝食が充実している。
お部屋も綺麗でアメニティーも揃っていた。コンビニも近くにある。

Cons:

気軽に夕食をとれる場所が近くにない。

2025-09-01 • via Nuitee
市川 • family_with_children • jp
10
最高！！
Pros:

３名で宿泊しましたが、２部屋あり夫婦と息子で１部屋ずつ使用でき良かった。
浴室も広く洗面所も広く快適でした。トイレもアラウーノが設置されており、電子レンジや
冷蔵庫も冷凍・冷蔵別で良かったです。
ウェルカムドリンク・朝食も美味しく良かった。　スタッフの対応もとても良かった。

Cons:

枕が柔らかすぎた感じはしました。

2025-08-25 • via Nuitee
澤田 • solo_traveller • jp
8
2025-08-24 • via Nuitee