Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Breakfast selection could improve
Impersoanl feel due to hotel size

Categories

Cleanliness
9.36
The hotel is described as very clean and well-kept. Specific mentions of clean rooms reflect high standards.
Service
9.83
Multiple mentions of friendly, helpful staff, particularly Piyawan and Mr. Rudi, highlight exceptional service.
Location
9.87
Proximity to attractions like Dotonbori and easy access to transportation stations emphasize a great location.
Room Quality
9.32
Rooms are noted as spacious, modern, and comfortable, contributing to a positive sentiment about room quality.
Amenities
8.85
Amenities such as breakfast options and a spa enhance the stay, though some reviews suggest room for improvement.
Value for Money
9.31
Reviews indicate high satisfaction regarding value, particularly given the amenities and location.
Food and Beverage
8.86
Breakfast options receive praise, although one mention suggests it could be better.
Overall Experience
9.83
General sentiment reflects high satisfaction, with many reviews expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:04

Property Description

Luxurious Accommodation
Located in a prime spot in Osaka, Centara Grand Hotel Osaka offers air-conditioned rooms with top-notch amenities including a fitness center and free WiFi. The 5-star hotel also boasts a restaurant and a bar for guests to unwind in style.

Convenience at Its Best
Guests can enjoy the convenience of room service, a 24-hour front desk, and currency exchange services during their stay. Each unit is equipped with a safety deposit box for added security.

Nearby Attractions
Explore the vibrant surroundings with popular attractions like Namba Station, Kamomecho Park, and Nipponbashi Park just a stone's throw away. Plus, with Itami Airport a short 22 km drive, your journey to Centara Grand Hotel Osaka is made easy.

Book your stay at Centara Grand Hotel Osaka now for an unforgettable luxury experience!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 4000 per day.

Location

Guest Reviews

9.4
Based on 3470 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.87
Room Quality: 9.32
Amenities: 8.85
Value for Money: 9.31
Food and Beverage: 8.86
Overall Experience: 9.83
K
Kang Cheng • couple • tw
9
2026-03-07 • via Nuitee
Y
Yiya • family_with_children • tw
10
2026-03-07 • via Nuitee
E
Elena • couple • ca
9
2026-03-07 • via Nuitee
J
Julianne • family_with_children • sg
7
2026-03-07 • via Nuitee
R
Robert • couple • gb
9
Good location, clean, tidy and well kept hotel.
Pros:

Cleanliness, room size, location, hotel is very well kept

Cons:

Breakfast could have been better - it was a bit repetitive and often the bread and pastries section was either running low or empty.

2026-03-07 • via Nuitee
寺尾 • family_with_children • jp
10
2026-03-07 • via Nuitee
S
Shaun • couple • us
10
Pros:

Everything about the location exceeded my expectations - location was convenient to transit and the room was large, comfortable and classy.

2026-03-06 • via Nuitee
H
Hayley • couple • au
10
Perfect and fantastic staff
2026-03-06 • via Nuitee
M
MEI LING • couple • tw
10
性價比高，飯店工作人員親切友善，非常新的飯店，會推薦給朋友
Pros:

設備很新，盥洗用品是泰式品牌跟泰國品牌飯店呼應很加分，櫃檯人員精通英文溝通流暢，很國際化且舒適的飯店！

Cons:

距離JR站和地鐵站相對遠一些

2026-03-06 • via Nuitee
C
Christoph • couple • de
10
Bestes Hotel in Osaka in bester Lage.
Pros:

Sensationelles Hotel, tolles, großes Zimmer, sehr sehr freundliches Personal, super Frühstück in der Club Lounge. Die Lage ist fantastisch und zentral. Man hat einen super Ausblick über Osaka. Es gibt nichts zu bemängeln.

Cons:

Nichts. Alles bestens. Meine absolute Empfehlung für einen Aufenthalt in Osaka.

2026-03-05 • via Nuitee
C
Ching • family_with_children • tw
10
超乎期待的住宿體驗，會再次選擇入住
Pros:

地點方便和百貨公司聯通，離難波站有距離走路大約10分鐘
櫃檯Mika很貼心辦理入住，行李直送房間！
房間床的尺寸很大，浴室動線合理！

Cons:

沒有

2026-03-05 • via Nuitee
R
Raphael • couple • il
10
מומלץ
Pros:

מיקום
נוף
מלון ברמה גבוהה

Cons:

הכל היה בסדר

2026-03-04 • via Nuitee
F
Fiorella • couple • ph
8
Pros:

Nice clean hotel .

2026-03-04 • via Nuitee
T
TaLona • couple • us
10
One of the best luxury hotel options with a great staff
Pros:

I loved how welcoming the staff was, the location, how modern & clean the hotel was, and how quickly I was able to get an uber or taxi when needed.

Cons:

N/A

2026-03-04 • via Nuitee
B
Bruno • couple • pt
9
Incrível estadia em Osaka
Pros:

Ótima localização.
Funcionários muito prestáveis.
Vista do quarto excecional.
Boa gama de comodidades incluídas.

Cons:

As almofadas podiam ser melhores.

2026-03-04 • via Nuitee
A
ASAKO • family_with_children • fr
9
2026-03-04 • via Nuitee
S
Salingate T. • family_with_children • th
9
Excellent but we had to check out at 6am
Pros:

location, room

2026-03-03 • via Nuitee
S
Stefano • couple • it
9
2026-03-03 • via Nuitee
W
WAN LENG • family_with_children • tw
8
2026-03-02 • via Nuitee
W
WAN LENG • family_with_children • tw
8
2026-03-02 • via Nuitee