Infinito Hotel and Spa

Hotels
8.5 (119 reviews)
2018 , Shirahama , jp

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Cons:
Cleanliness issues
Inconvenient location

Categories

Cleanliness
7.89
The room was clean, but there was a small dead cockroach at the sink in the kitchen.
Service
9.36
Friendly English-speaking front desk staff and prompt response from hotel staff.
Location
7.9
The hotel’s location is not very convenient, requiring a hike to access.
Room Quality
8.35
The room was not as big as expected but had a nice layout and comfortable amenities.
Amenities
8.88
Includes a private hot spring bath and outdoor hot springs with good views.
Value for Money
8.34
The fixed course breakfast served did not meet expectations considering the price.
Food and Beverage
8.39
The dining options described had issues, falling short of both Japanese and Western culinary expectations.
Overall Experience
8.86
Overall a pleasant stay with beautiful views and nice staff, despite minor shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:54

Property Description

Luxurious Hot-Spring Retreat

At Infinito Hotel and Spa, immerse yourself in luxury with indoor/outdoor hot-spring baths overlooking the ocean. The property offers a serene hilltop location in Shirahama Onsen town, ensuring breathtaking views for a truly relaxing getaway.

Elegant Rooms and Amenities

Indulge in comfort with air-conditioned rooms, some featuring private open-air baths fed by natural springs. Choose between Japanese-style or Western rooms, each equipped with modern conveniences like a flat-screen TV and fridge.

Gourmet Dining and Leisure Activities

Savor a traditional Kaiseki dinner and wake up to a delightful Japanese and Western-style breakfast. Unwind by the outdoor pool, play tennis, or pamper yourself at the spa. With a library, stunning infinity bath, and easy access to local attractions, Infinito Hotel and Spa offers a perfect blend of relaxation and adventure.

Book now for an unforgettable stay at Infinito Hotel and Spa.

Important information:

The public hot-spring bath is available from 05:00 to 11:00 and from 15:00 to 01:00 (next day).

Please note, the outdoor swimming pool is available between May and October.

Guests without a meal plan who want to eat dinner at the hotel must make a reservation at least 2 day in advance.

Kaiseki, a traditional multi-course Japanese meal will be served for guests with a half board inclusive plan. If you are arriving later than 18:00, please inform the property in advance.

When booking 5 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Guests with children must inform the property at time of booking. Please specify how many children will be staying with you and their respective ages in the special request box.

Please note that adult rates are applicable to children 6 years and older. Please contact the property for more details.

Pick-up services from Nanki–Shirahama Airport, Shirahama Station and Adventure World can be provided upon prior reservation. Please contact the property directly for more information.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 119 reviews
Cleanliness: 7.89
Service: 9.36
Location: 7.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.86
藤本 • family_with_children • jp
10
絶景
Pros:

大浴場が広くて、海が見えて絶景だった。夕食の会席料理にクエやハモの高級魚が出てきて、びっくりした。美味しかった。
部屋がオーシャンビューで花火が良く見れた。

Cons:

行った日のプールの水温が低く、慣れるまで、時間がかかった。

2026-08-02 • via Nuitee
M
Mel • solo_traveller • be
10
2026-08-02 • via Nuitee
G
GU • couple • cn
10
2026-06-30 • via Nuitee
恵子 • extended_group • jp
8
日常から離れた近場のリゾート
Pros:

お風呂も綺麗で
適度に自由があるところ。

Cons:

飲み物や軽食の無料コーナーがあれば嬉しい。
お風呂が少し小さい、特に水風呂。

2026-06-25 • via Nuitee
T
Tony • couple • gb
9
Had a superb time in the Infinito Hotel. The staff were all friendly and helpful when needed.
2026-06-22 • via Nuitee
K
KONDO • extended_group • jp
6
温泉とロケーション
Pros:

対応はとても親切で好感が持てました

Cons:

日頃使ってないお部屋なのか、虫が4匹程いて確保に1時間余りを費やしてしまったのが残念です、その後お部屋を変えてくれたり対応はしていただけましたので良かったです

2026-05-07 • via Nuitee
S
SHINYA • solo_traveller • jp
10
最高でした。また利用したいです
Pros:

スタッフの方がとても親切でロケーションも最高でした

Cons:

夕食の時間帯が少し早めの時間しか空きなかったのでやめました

2026-05-03 • via Nuitee
P
Pui Sze • couple • hk
10
Excellent Stay
Pros:

Hotel provides shuttle bus service to and from JR station as well as some other attractions. Staff are very friendly and helpful. Tasty foods are provided for both dinner and breakfast. View from room is excellent.

2026-04-26 • via Nuitee
M
Melody • family_with_children • tw
9
Pros:

整潔

Cons:

沒有

2026-04-24 • via Nuitee
G
George • couple • au
10
Excellent
2026-04-08 • via Nuitee
C
Chigusa • couple • jp
8
快適でした
Pros:

スタッフの方皆さんとても丁寧で気持ちよく過ごせました。

Cons:

特にありませんが、強いていえばお部屋内の水周りのお掃除がおしいなと思うところがありました。

2026-03-31 • via Nuitee
R
Rowenna • couple • sg
5
The dinner is not up to the expectation
2026-03-04 • via Nuitee
J
JUN • couple • cn
9
2026-02-27 • via Nuitee
G
Grace C • extended_group • jp
6
Beautiful but inconvenient
Pros:

Beautiful onsen with lovely rotenburo and sauna.

Our annex suite was very spacious and had a separate bedroom and tatami area with dividing doors, which was perfect for traveling with a friend. It was essentially a 2-bedroom layout.

Cons:

The location is far from town. The hotel shuttle is very convenient during the morning and afternoon, but it only runs until 6pm if you're not eating at the hotel. Taxis aren't widely available in Shirahama, so it's possible to get stranded.

The breakfast/dinner is quite expensive and only at set timeframes. It would be nice if there was a more casual option. The pool is closed outside of May - October. The gym machines are quite limited and there are no free weights.

2026-02-23 • via Nuitee
K
Kakudo • couple • jp
10
Pros:

施設が綺麗だった。
ご飯美味しい。

2026-01-19 • via Nuitee
R
RIE • couple • jp
7
快適に過ごせました
Pros:

温泉施設とスタッフさん、お部屋の清潔感

Cons:

お食事のクオリティーが、後一歩💦

2026-01-19 • via Nuitee
M
Masashi • family_with_children • jp
8
まあまあ
Pros:

ロケーションが素晴らしい夕食も和食もイタリアンも数段良くなっていました

Cons:

Bsが無いこと

2026-01-19 • via Nuitee
C
CHING JUNG • family_with_children • tw
9
2026-01-19 • via Nuitee
くぼ • family_with_children • jp
10
2025-12-29 • via Nuitee
I
Izumida • extended_group • jp
10
2025-12-28 • via Nuitee