Nakatsugawa Onsen Hotel Hanasarasa

Hotels
8.4 (130 reviews)
280番地 神坂 , Ochiai , jp

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Good amenities
Cons:
Small rooms
Prices considered high for services

Categories

Cleanliness
8.11
The onsen's cleanliness was praised, but some aspects of the facility were noted to be aged.
Service
9.08
Staff were consistently described as friendly and accommodating.
Location
8.62
Conveniently located near a bus stop, making it accessible for travelers.
Room Quality
7.57
Rooms are described as small and not very comfortable.
Amenities
8.6
Facilities like onsen and karaoke were highlighted positively.
Value for Money
7.56
Some guests found the hotel to be overpriced for the quality of the rooms.
Food and Beverage
9.11
Dinner and breakfast received high praise for their quality and variety.
Overall Experience
8.58
Overall pleasant stay, but with some caveats concerning room sizes and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:35

Property Description

Luxurious Accommodation with Scenic Mountain Views

Relaxation and Recreation Facilities
Guests can unwind in the sauna and hot tub, or take in the mountain views from the comfort of the hotel. The property also features a water park for some fun-filled activities during the stay.

Spa Center and Outdoor Activities
Offering a spa center for ultimate relaxation, guests can indulge in various treatments. For adventure seekers, hiking in the surrounding area is a popular choice.

Book now to experience a blend of luxury, relaxation, and adventure at 中津川温泉 ホテル花更紗.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 130 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.62
Room Quality: 7.57
Amenities: 8.6
Value for Money: 7.56
Food and Beverage: 9.11
Overall Experience: 8.58
M
Michelle family_with_children nz
9
Relaxing hotel with clean onsen bathing facilities. We would stay again.
Pros:

Loved the onsen bathing rooms. Very nice and helpful staff. The room was large and very clean. Yukata were available to wear around the hotel. There is another resort next door which we didn’t go to but had outdoor swimming pools which guests could use.

Cons:

Unfortunately we were not able to eat there because everything contained fish.

2026-07-15 via Nuitee
E
Elena family_with_children it
10
Pros:

Struttura scelta principalmente per la pozione strategica vicino alla città postale di Magome.
È accogliente, il personale è gentile e disponibile.
La cena e la colazione nella modalità mezza pensione sono dei veri percorsi culinari della cultura Giapponese.

Cons:

Nulla

2026-06-30 via Nuitee
family_with_children de
9
Hotel im japanischen Stil mit einem besonderen japanischen Frühstück und Abendessen
Pros:

Das Hotel liegt weit außerhalb der Stadt, ist aber mit dem Bus von Nakatsugawa mehrmals täglich zu erreichen. Mit dem gleichen Bus kann man auch nach Magome fahren. Die zwei beieinanderliegenden Hotels sind optisch nicht wirklich schön. Das Hotel selbst ist aber sehr sauber, die Zimmer im japanischen Stil sind komfortabel und ebenfalls sehr sauber. Die Toilette/ Dusche war zwar etwas beengt, aber hatte alles was wir gebraucht hatten. Das Personal war freundlich und hilfsbereit. Das Hotel hat einen schönen Onsen, das Partnerhotel hat wohl noch einen größeren öffentlichen Onsen und - im Sommer - ein Freibad mit Rutschen. Unbedingt empfehlenswert ist die Halbpension. Zum einen gibt es im nahen Umfeld keine Restaurants, zum anderen ist das typisch japanische Frühstück und das mehrgängige (12) Abendessen absolut empfehlenswert, für den europäischen Geschmack vielleicht auch gewöhnungsbedürftig. Wir fanden beides sehr gut und wirklich empfehlenswert.

Cons:

Die fixen (unflexiblen) Zeiten für Frühstück und Abendessen, ist aber organisatorisch schwierig anders zu machen. Beim Abendessen ist die Abfolge der Gänge teilweise zu schnell, hier würde ich dann doch ein wenig Flexibilität erwarten, dass der Folgegang erst serviert wird, wenn alle den letzten Gang beendet haben.

2026-06-04 via Nuitee
D
David couple ca
5
Pros:

Service and location good.

Cons:

Property hasn't been maintained to the standard it was built, it is dated and tired looking. Food options are extremely limited. Serving canned fruit rather than fresh fruit at breakfast is unacceptable at this price point.

2026-06-02 via Nuitee
S
Susan couple sg
7
2026-05-26 via Nuitee
A
Amy family_with_children nl
9
Great hotel for a stay while walking the Nakasendo trail.
Pros:

The staff was so friendly. The hotel was very clean and our room while small was comfortable. The food was outstanding.

Cons:

Regular pillows would be a nice option but we still had a very comfortable night’s sleep.

2026-05-26 via Nuitee
J
john couple us
6
Pros:

Nice staff good onsen

Cons:

Air conditioning in room pain in the neck machine

2026-05-22 via Nuitee
佐和子 couple jp
8
2026-05-16 via Nuitee
M
Miriana couple se
9
Pros:

Great onsen, clean and organised. The stuff is very helpful and communicative.

Cons:

It could use some renovation overall.

2026-05-14 via Nuitee
M
Muriel couple nl
7
Prima verblijf voor 1 nacht als je de Nagasendo trail wil lopen vanaf Magome
Pros:

Vlakbij de Nagasendo trail, je kunt met de bus naar het beginpunt Magome rijden. Ruime fijne Japanse kamer en lekkere onsen.

Cons:

We waren wat verrast dat we in een aparte eetkamer werden gezet om zowel je ontbijt als je diner te gebruiken. Met wel hele service gerichte medewerkers, en geweldig gegeten. Al was het Japanse ontbijt met veel vis een beetje moeilijk voor ons. Verder is het complex een beetje ouderwets, met lange gangen waaraan de kamers liggen. Niet heel charmant.

2026-05-10 via Nuitee
M
Megan extended_group de
5
2026-05-10 via Nuitee
M
Malie couple za
7
2026-04-28 via Nuitee
D
David couple au
10
Wonderful food and large bedrooms.
Pros:

Amazing food for dinner and breakfast. Large beds and rooms. Lovely onsen and there’s also Karaoke rooms to hire.

Cons:

Nothing to hate. This place was an amazing surprise.

2026-04-26 via Nuitee
J
Jeffery extended_group us
7
2026-04-20 via Nuitee
E
emmanuelle extended_group jp
10
Super
Pros:

Les chambres sont propres et spacieuses le personnel est adorable

Cons:

A 8 min de Magome
Il est préférable d’avoir une voiture

2026-04-11 via Nuitee
T
Tamas couple hu
6
Outdated, overpriced hotel
Pros:

Breakfast and dinner is special, fine-dining experience

Cons:

The hotel interior and the room with the furniture and bathroom was very outdated and run-down. Constant noise from the engine room vibrated through the walls, so earplugs were necessary. Onsen was old-fashioned too. The staff did not really speak English, so even simple questions could not be answered. I would not complain if the price would have been the half or third of what we paid for one night.

2026-04-08 via Nuitee
J
Jeannie extended_group sg
9
Beautiful Sakura & plum blossoms line the walking path by the river next to hotel - don’t miss it.
Pros:

The dinner was so good! The service staff speak English rather well!

Cons:

The cost.

2026-04-07 via Nuitee
couple tw
9
附近還有櫻花,晚上看星星一定很棒
Pros:

房間很大且乾淨。服務人員熱情。問泉很好泡

Cons:

2026-04-07 via Nuitee
C
Christophe couple fr
5
2026-04-06 via Nuitee
S
Sarit family_with_children il
8
Pros:

המלון קצת מיושן והאוכל דורש הסתגלות. אבל סך הכל התמורה למחיר מאוד טובה. הארוחות מאוד מושקעות למרות שהן מאוד יפניות. יש בריכה שפתוחה בסוף שבוע במלון השכן, יש שם גם מגלשה נחמדה - מאוד נחמד עם הילדים. האונסון מאוד מאורגן ומסודר (ציבורי, אין אפשרות להזמין זמן פרטי). סך הכל מאוד נהנינו אבל כמו שכתבתי - החדרים מרגישים קצת מיושנים והאוכל לא מתאים לכולם.

2026-04-01 via Nuitee