Nakatsugawa Onsen Hotel Hanasarasa

Hotels
8.4 (107 reviews)
280番地 神坂 , Ochiai , jp

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Good amenities
Cons:
Small rooms
Prices considered high for services

Categories

Cleanliness
8.11
The onsen's cleanliness was praised, but some aspects of the facility were noted to be aged.
Service
9.08
Staff were consistently described as friendly and accommodating.
Location
8.62
Conveniently located near a bus stop, making it accessible for travelers.
Room Quality
7.57
Rooms are described as small and not very comfortable.
Amenities
8.6
Facilities like onsen and karaoke were highlighted positively.
Value for Money
7.56
Some guests found the hotel to be overpriced for the quality of the rooms.
Food and Beverage
9.11
Dinner and breakfast received high praise for their quality and variety.
Overall Experience
8.58
Overall pleasant stay, but with some caveats concerning room sizes and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:35

Property Description

Luxurious Accommodation with Scenic Mountain Views

Relaxation and Recreation Facilities
Guests can unwind in the sauna and hot tub, or take in the mountain views from the comfort of the hotel. The property also features a water park for some fun-filled activities during the stay.

Spa Center and Outdoor Activities
Offering a spa center for ultimate relaxation, guests can indulge in various treatments. For adventure seekers, hiking in the surrounding area is a popular choice.

Book now to experience a blend of luxury, relaxation, and adventure at 中津川温泉 ホテル花更紗.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 107 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.62
Room Quality: 7.57
Amenities: 8.6
Value for Money: 7.56
Food and Beverage: 9.11
Overall Experience: 8.58
S
Sarit family_with_children il
8
Pros:

המלון קצת מיושן והאוכל דורש הסתגלות. אבל סך הכל התמורה למחיר מאוד טובה. הארוחות מאוד מושקעות למרות שהן מאוד יפניות. יש בריכה שפתוחה בסוף שבוע במלון השכן, יש שם גם מגלשה נחמדה - מאוד נחמד עם הילדים. האונסון מאוד מאורגן ומסודר (ציבורי, אין אפשרות להזמין זמן פרטי). סך הכל מאוד נהנינו אבל כמו שכתבתי - החדרים מרגישים קצת מיושנים והאוכל לא מתאים לכולם.

2026-04-01 via Nuitee
T
Thomas couple gb
7
Interesting location for exploring Kiso
Pros:

Very convenient for Magome, Japanese meals were exceptionally well presented.

Cons:

Some of the decor a bit dated and tired

2026-03-16 via Nuitee
M
Michael couple au
8
2026-03-12 via Nuitee
A
Andrew couple au
7
Comfortable but dated
Pros:

Good sized comfortable rooms. Nice onsen facilities (indoor and outdoor) and the aquatic centre next door is great for kids. The dinner and breakfast were great and high end.

Cons:

The facility itself is a bit tired and dated. Our room was very hot (in winter) and we could not rune the heating down any further (had to open the window. Price was more than I expected to pay for something of this standard - maybe becuase of the dinner.

2026-02-24 via Nuitee
M
Manuel solo_traveller us
10
The presentation of food was top-notch the overall taste was maybe a 7 out of 10. We had a very peaceful sleep. The buzz
Pros:

It was very peaceful and a short taxi to Magome to catch the bus for our hike

Cons:

Spot area for the hot springs was nice.
I don’t think it’s good to say to bring the large and small towel because when you do that, that means you have nothing left in the room unless you request some more towels fortunately, we had left one large towel in the room which we used for our shower the next day. We know it’s an older hotel and it was a bit rundown in areas, but we still appreciated. The Japanese authenticity and the staff were extremely wonderful.

2026-01-21 via Nuitee
V
Virginia solo_traveller us
9
2026-01-20 via Nuitee
K
KEI couple jp
9
2026-01-05 via Nuitee
H
Hon Meng family_with_children mo
9
I will come back to this hotel next time I travel to Nakatsugawa.
Pros:

Staffs were so friendly and food was delicious

Cons:

N/A

2026-01-02 via Nuitee
T
Takada extended_group jp
6
Pros:

夕食が一品ずつの会席で良かった
朝食も美味しかった
畳の部屋で落ち着いた

Cons:

施設が全体に古く、窓や網戸など清掃が行き届いていない

2025-12-30 via Nuitee
D
Danniella couple au
10
2025-12-25 via Nuitee
J
Jimmy couple sg
7
Wonderful stay.
Pros:

I appreciate the good, very helpful, courteous services rendered by your staff at the front desk and in the restaurant.

2025-12-17 via Nuitee
J
Julie extended_group us
10
Great room, food, and onsen
Pros:

The location was out of the way from the Nakasendo Kaido but everything about the hotel was great. The onsen was very nice-the water or whatever was put in the water was great for the skin. The dinner and breakfasts were amazing.

Cons:

Nothing other than the location.

2025-12-13 via Nuitee
A
Allen couple us
8
Pros:

We had a very nice experience. The hotel is very family oriented and quite. Breakfast and dinner were included; multi-course meals; very tasty; very attentive staff. Onsen was clean and never crowded. It's a bit out of the way but nice to get away from all the crowds.

2025-12-10 via Nuitee
C
Conny solo_traveller nl
7
2025-12-09 via Nuitee
C
Cameron couple ca
9
2025-12-03 via Nuitee
M
Maureen couple us
8
2025-11-30 via Nuitee
C
Chelan extended_group jp
9
Charming hotel, lovely staff, delicious food and wonderful onsen
Pros:

Wonderful overall. Friendly staff who spoke great English.
Standard Japanese style room. Delicious dinner and breakfast - local Kaiseki cuisine.
The onsen was adequate. We didn’t try the adjacent onsen facilities but you can use it for free. Conveniently located near a bus stop.

Cons:

The facility was a little aged.

2025-11-28 via Nuitee
G
Georgina couple ca
5
Too expensive for what you receive.
Pros:

Food is great but for one day, the following days is almost the same.

Personal are so nice and kind.

Cons:

The rooms are very very small, the bathroom is like a campervan bathroom. Too expensive (the most expensive we paid in Japan) for what you receive. The spa (onsen) is ok, well equipped but you should stay there because the rooms are not nice, pleasant nor comfortable.
The music in the corridors is so annoying, and the elevator door literally can kill you. It closes, and it closes, no sensor to reopen.
They advertise that you can use the onsen next door, but it is a public one that is not worth if you have the one at the hotel.

2025-11-25 via Nuitee
family_with_children jp
4
Pros:

温泉の泉質も清潔感も最高でした。部屋についてはお値段の割に狭く、ロビーも椅子もなかったので年長者である私にはとてもきつかったです。夕食はどれも手が込んでいて美味しかったのですが少量ずつかなり間を取って運ばれるのでぼぉーっと待っている時間がよくありました。朝食はおいしく種類も多くておいしく頂きました。スタッフのみなさんはどの方も親切で感じが良かったです。お世話になりました。

2025-11-23 via Nuitee
A
Alessandra couple it
8
Il personale è stato gentilissimo. Ottimo soggiorno da fare soprattutto dopo Tsumago-Magome per rilassarsi anche perché
Cons:

Non si può entrare in onsen con i tattoo, quindi ho dovuto acquistare dei cerotti per coprirli

2025-11-13 via Nuitee