Luana Shibuya

Hotels
8.2 (453 reviews)
Shibuya-ku, Hatagaya 3-8-11 , Tokyo , jp

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Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Helpful staff
Cons:
Inconsistent cleanliness
Booking assistance was slow
Small room size

Categories

Cleanliness
7.51
Some guests reported issues with cleanliness, including unclean rooms and leftover items.
Service
8.98
General assistance was mentioned positively, although booking help was slow.
Location
8.52
Convenient location close to Shinjuku and Shibuya, but some noted distance from main attractions.
Room Quality
7.97
Rooms were generally acceptable but some found them small.
Amenities
8
Basic amenities were provided but some additional convenience items were lacking.
Value for Money
7.96
Fair quality for the price, though some felt it could be improved.
Food and Beverage
8.21
No specific feedback, assumed standard for this hotel tier.
Overall Experience
8.48
Overall satisfaction with the stay, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:39

Property Description

Prime Location in Shibuya Ward

Located in the heart of Tokyo's vibrant Shibuya Ward, Luana Shibuya offers a convenient stay near popular attractions. Guests can easily explore Minamidaiicho Park, Seiganji Temple, and Shosen-ji Temple within walking distance.

Comfortable and Well-Equipped Rooms

Experience comfort in our air-conditioned rooms featuring modern amenities such as flat-screen TVs and kitchenettes. Rest peacefully on our cozy bed linen and make use of the free WiFi during your stay.

Nearby Attractions and Accessibility

Discover nearby points of interest like Shogonji Temple, Shibuya Kuritsu Honcho Park, and Yayoi Park. With Tokyo Haneda Airport just 21 km away, traveling to and from Luana Shibuya is a breeze.

Ready to experience Tokyo from the heart of Shibuya Ward? Book your stay at Luana Shibuya now!

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 453 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.21
Overall Experience: 8.48
R
Rodriguez badillo • family_with_children • mx
10
Pros:

Que hasta tiene todo para poder cocinar y para lavar topa es muy práctico

2026-03-19 • via Nuitee
C
CAI • couple • jp
9
2026-03-17 • via Nuitee
A
Adam • solo_traveller • jp
8
2026-03-13 • via Nuitee
Y
Yvonne • family_with_children • au
9
Location, comfortable and easy accessible
Pros:

Close to station, restaurants, room was comfortable and everything we needed was available. The addition of the pyjamas was great.
Access to building was easy and straight forward.

Cons:

na

2026-03-13 • via Nuitee
A
Arnau • family_with_children • es
8
2026-03-12 • via Nuitee
M
Mercedes • family_with_children • es
8
Very good hotel for the value we paid.
Pros:

Very clean
Well maintained
Neighborhood is lovely
Well-connected

Cons:

No elevator when we requested ground floor because we were travelling with a baby and it was hard to go up two floors with a prom.

2026-03-08 • via Nuitee
J
Jacob • couple • dk
10
2026-02-23 • via Nuitee
S
Sabrina • family_with_children • de
1
Pros:

Die Abreise

Cons:

Die dreckigen Filter in der Lüftung und Klimaanlage, wovon ich sehr krank geworden bin.

2026-02-23 • via Nuitee
L
Lovell • extended_group • nz
6
Pros:

Clean, quiet

Cons:

No elevator… Also had a few problems with the automatic door

2026-02-13 • via Nuitee
山内 • solo_traveller • jp
10
2026-02-11 • via Nuitee
K
Kristina • couple • us
10
2026-01-30 • via Nuitee
Y
YUKO • extended_group • jp
7
2026-01-29 • via Nuitee
A
Alexandre • couple • fr
10
2026-01-27 • via Nuitee
A
Axel • couple • fr
9
Support rapport qualité prix pour avoir une expérience de quartier typique contraire à un hôtel classique dans des rues
Pros:

L’emplacement dans un petit quartier typique japonais tout en restant dans l’hypercentre de Tokyo. Attention cependant il y a quand même 10 minutes à pieds depuis le métro le plus proche, après 15 km en journée ça peut être une petite épreuve même si la rue commerçante rend la balade agréable.

Cons:

Un peu plus d’équipement comme d’autres couteaux ou des ciseaux n’aurait pas été de trop.

2026-01-25 • via Nuitee
K
Keaghan • family_with_children • ca
8
Pros:

The location is quite convenient, located not far from Hatagaya station and surrounded by many restaurants and bakeries. The room itself is relatively spacious for Tokyo, and has a small kitchenette, there is also a washing machine provided in the bathroom. It is also off the main roads and is rather quiet at night.

Cons:

Compared to the other places we stayed during our half month trip in Japan, this was the least clean hotel. The bed sheets were fine, but the floor seems to have been neglected. Their was a sticky brown substance on the hallway floor that while quite obvious and in the open, had not been cleaned.

2026-01-25 • via Nuitee
Y
YUKO • couple • jp
7
Pros:

ロケーションと予約のし易さ。
清潔感。

2026-01-23 • via Nuitee
T
Toshihiko • couple • jp
9
2026-01-22 • via Nuitee
T
theresa • couple • us
5
Pros:

had everything you need basically

Cons:

some necessities weren’t available like laundry detergent and only a few hangers to hand dry the clothes. also one of the staff tried to enter out rooms during our stay because they had out check out times mixed up

2026-01-21 • via Nuitee
J
Jennie • couple • us
8
Pros:

Great location , easy bus to shibuya.

Cons:

Beds were a bit uncomfortable, comforter a little thin for winter.

2026-01-21 • via Nuitee
T
Tomas • solo_traveller • us
10
2026-01-20 • via Nuitee