Gastello hotel

Hotels
9.2 (121 reviews)
ул. Шоорукова, 41 , Bishkek , kg

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Clean and well-equipped rooms
Cons:
Noisy minibar
Wi-Fi issues
Missing money concern

Categories

Cleanliness
8.38
Several reviews mention clean premises, but one review indicates a potential issue with missing money.
Service
9.85
Staff described as friendly, helpful, and responsive, enhancing the experience.
Location
9.39
Location noted to be convenient with parking, contributing positively.
Room Quality
8.84
Rooms described as spacious and well-equipped, though a noisy minibar was a concern.
Amenities
9.37
Amenities include bathrobes and good breakfast options, positively noted by guests.
Value for Money
8.83
Generally perceived as good value, though some amenities had minor issues.
Food and Beverage
9.38
Breakfast praised as delicious and varied, contributing positively to the experience.
Overall Experience
9.55
Guests express high satisfaction overall with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-06 18:10

Property Description

Luxurious Accommodation
Gastello in Bishkek offers a serene escape with a garden, shared lounge, and terrace. Enjoy modern comforts like free WiFi, flat-screen TVs, and air conditioning in every room. Some rooms even feature a charming balcony for a delightful view.

Convenient Amenities
Benefit from free private parking and paid airport shuttle service at Gastello. The private bathrooms are equipped with showers and complimentary toiletries. Rest easy with fresh bed linen and fluffy towels provided in each room.

Exceptional Service
The multilingual staff at Gastello, fluent in English, Russian, and Turkish, are available 24/7 to cater to your needs. Experience warm hospitality and seamless assistance throughout your stay.

Book your stay at Gastello now for a delightful and hassle-free experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 121 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 8.84
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 9.55
I
Iris • couple • hk
9
Need improvement
Pros:

We booked the biggest room with balcony, the room is in good size, shower is great, clean, comfortable mattress and pillows, modern rustic style a bit far from the center so very quiet which I liked.

Cons:

When we entered the room we realized that the AC is not working, we asked the staff and she was trying to fix it but it didn’t work. The owner said they are solving the problem…there is no elevator so if you come with lots of luggage, be prepared.
In the morning, our eggs were waiting for us on the table and they were completely cold, when I told the kitchen lady that I don’t like to eat cold eggs, she became very angry and asked me to warm it in the microwave…she could easily cook the eggs again on a pan but refused to do it. We were only 3 people eating breakfast, why not to ask us what eggs we want to eat when we arrive to the dining area, at the end they had to throw 6 eggs…this incident makes me feels unhappy about the hotel…pity…

2026-04-21 • via Nuitee
M
Moritz • couple • dk
10
Great hotel
Pros:

Clean hotel with friendly staff, good breakfast and a nice rooftop terrace. They even made a tasty breakfast to go for us.

Cons:

A couple of sun beds on the rooftop terrace would be nice.

2026-04-08 • via Nuitee
S
Sergey • couple • kz
10
Pros:

Breakfast was incredible. Also Netflix on TV was a nice facility.

2026-02-24 • via Nuitee
M
MIKHEIL • solo_traveller • ge
9
2026-02-12 • via Nuitee
A
Anton • solo_traveller • kz
8
Pros:

Чистый новый небольшой отель, компактный номер, все стандартные удобства. Завтрак не особо разнообразный, но по-домашнему вкусный, неожиданно для отеля такого формата.

Cons:

Единственный минус был - очень громко работал холодильник (мини-бар), раз в час издавал скрежещущий звук, мешал спать

2026-01-31 • via Nuitee
Y
Yekaterina • solo_traveller • cz
10
Очень хорошо
Pros:

Замечательный персонал, уютный приятный отель

2026-01-20 • via Nuitee
W
Waldemar • family_with_children • de
9
2026-01-19 • via Nuitee
N
Nadia • couple • es
8
2026-01-19 • via Nuitee
J
JASUR • solo_traveller • az
8
beautifull and silent place
2026-01-19 • via Nuitee
Екатерина • solo_traveller • kz
10
Great friendly and helpful stuff, nice falicities, lovely hotel overall
Pros:

Great friendly and helpful stuff, nice falicities, lovely hotel overall

2026-01-19 • via Nuitee
M
Meghna • extended_group • in
9
2026-01-19 • via Nuitee
N
Nariman • solo_traveller • ru
10
2025-12-29 • via Nuitee
M
MIKHEIL • solo_traveller • ge
10
2025-12-06 • via Nuitee
Оразкул • extended_group • kz
10
2025-11-07 • via Nuitee
W
Wouter • solo_traveller • nl
9
Een prettig verblijf
Pros:

Goede kwaliteit, vriendelijk personeel

2025-11-07 • via Nuitee
T
Tatiana • solo_traveller • md
9
Pros:

Very nice premises 😉 with friendly staff

2025-11-05 • via Nuitee
M
Maria • solo_traveller • ae
10
2025-10-22 • via Nuitee
M
MINAMIZONO • solo_traveller • ae
10
2025-10-18 • via Nuitee
Денис • solo_traveller • kz
10
Pros:

Все было супер

2025-09-29 • via Nuitee
M
MATTEO • couple • it
10
Pros:

Colazione ottima abbondante e varia

2025-09-28 • via Nuitee