Hotel Sor

Hotels
8.2 (695 reviews)
#219, Monivong Blvd , Phnom Penh , kh

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Cons:
Issues with cleanliness
Room quality varies

Categories

Cleanliness
7.45
Some reviews mentioned bugs and old facilities, indicating cleanliness could be improved.
Service
8.95
Many positive mentions of staff being friendly, accommodating, and genuinely helpful.
Location
8.45
The location is ideal for visiting the center of Phnom Penh; convenient for guests.
Room Quality
7.45
While some rooms are lovely, there are mentions of small and old rooms which affected the experience.
Amenities
7.95
Standard amenities were provided, but some facilities felt outdated.
Value for Money
8.25
Generally perceived as a good value, though some felt amenities did not match expectations.
Food and Beverage
8.95
Breakfast is consistently praised as excellent and a highlight of the stay.
Overall Experience
8.15
Overall very positive, with some room for improvement in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:53

Property Description

Central Location and Nearby Attractions

Hotel Sor, conveniently located along Monivong Boulevard, is just a stone's throw away from the bustling Central Market and other key attractions like Palace Asia, Royal Palace, and National Museum.

Comfortable Rooms and Dining Options

The cozy rooms at Hotel Sor feature modern décor, free Wi-Fi, and essential amenities like a cable TV and minibar. Guests can enjoy delectable Cambodian specialties at the on-site restaurant and coffee house, or unwind with light snacks and beverages at the bar.

Convenient Services and Facilities

Guests can take advantage of the 24-hour front desk, luggage storage, and safety deposit boxes offered at the property. Additionally, ticketing services, car rentals, and massage services are available for a hassle-free stay.

Book your stay at Hotel Sor now for a memorable and convenient experience in Phnom Penh!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children ages 4 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 695 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.45
Room Quality: 7.45
Amenities: 7.95
Value for Money: 8.25
Food and Beverage: 8.95
Overall Experience: 8.15
S
samart somsri • solo_traveller • th
7
2026-05-22 • via Nuitee
M
Mohd Najib • solo_traveller • my
6
Spacious room and friendly staff, but several improvements are needed
Pros:

The room was spacious, comfortable, and came with a balcony. The hotel facilities and amenities were generally sufficient for our stay. Most of the staff were friendly, polite, and always smiling, even though some had limited English communication.

The location was also quite convenient for exploring Phnom Penh. Some attractions were within walking distance, while tuk-tuk rides to nearby places were easy and affordable.

Cons:

There were several areas that we felt needed improvement during our stay.

The room electrical system was quite confusing for first-time guests. We initially thought there was a power issue because the plugs, lights, and TV were not working. After contacting reception twice and waiting for assistance, we later discovered that the room required a specific control system to activate everything. We feel the hotel should explain this clearly during check-in or escort guests to the room.

The TV remote control was also inconvenient to use because it only worked when pointed from directly below the TV, which was difficult due to the large room size.

The balcony area also appeared poorly maintained, with visible rust and a very stiff balcony door. There was no ashtray provided even though smoking was allowed on the balcony, and we were surprisingly told to simply throw cigarette butts away, which felt unprofessional for a hotel environment.

The most unpleasant experience happened with housekeeping. We informed the housekeeping staff that room cleaning could be done after 12pm because we planned to leave around 11am. However, they entered the room earlier while my wife was still in the bathroom, which created an uncomfortable situation for us. Although the staff seemed kind, there appeared to be a communication issue and poor coordination regarding housekeeping timing.

2026-05-19 • via Nuitee
J
jiangang • couple • kh
10
2026-05-11 • via Nuitee
S
Sebastion • solo_traveller • au
5
Good shower, bad a/c
Pros:

The shower was good.

Cons:

Aircon is terrible. Takes hours to cool down the room during summer. On floor 7 at least.

2026-04-23 • via Nuitee
W
Wassim • solo_traveller • th
5
2026-04-18 • via Nuitee
B
Bruno • couple • de
9
2026-04-05 • via Nuitee
Q
Quentin • couple • fr
5
2026-03-29 • via Nuitee
V
Vuth • couple • kh
5
A few staff members at the reception don't respect to all guests.
Pros:

Restaurant staff members are friendly.

Cons:

I don't like at the reception of the hotel.

2026-03-26 • via Nuitee
P
Paweł Nasfeter • couple • pl
6
W porządku ale oczekiwałem więcej.
Pros:

Dobra lokalizacja blisko Central Market. Wygodne łóżka i pomocna obsługa. Czysto w pokojach i dobre śniadanie w formie bufetu.

Cons:

Udogodnienia i wyposażenie pokoi znacznie odbiega od opisów na Booking. Dostaliśmy dużo gorszy pokój niż w ofercie. Obsługa bez problemu zmieniła na inny jednak dalej odbiega to od opisu z Booking.com. Pokój był mniejszy, w łazience brakowało bidetu i prysznica i wanny (było tylko jedno). Nie wspominając już o kominku który też miał być.. To niestety było najbardziej rozczarowujace.

2026-03-26 • via Nuitee
M
Martinek.x • solo_traveller • cz
8
2026-03-26 • via Nuitee
M
Marie-Thérèse • couple • fr
9
2026-03-22 • via Nuitee
K
Kevin • couple • ie
8
A bit out of town for tourists
2026-03-20 • via Nuitee
M
marilena • couple • it
10
Pros:

Ottimo rapporto qualità prezzo.Personale molto disponibile e accogliente,sempre sorridenti,un piacere!Buona la posizione.Consigliatissimo.

Cons:

Estrema cortesia e disponibilità del personale

2026-03-17 • via Nuitee
Y
YOUNG H. • couple • kr
6
Cons:

The bathroom was too narrow and small, so it was very inconvenient.

2026-03-15 • via Nuitee
B
bunbohue • couple • ch
7
Internet có lúc hơi yếu và nhân viên quên kàm phòng mặc dù tôi đã treo thẻ yêu cầu làm phồng
Pros:

Địa điễm trung
tâm

2026-03-13 • via Nuitee
P
Paul • solo_traveller • ca
6
Meh
Pros:

Great location. Great staff. Good breakfast.

Cons:

The first room had a broken AC system. The second room had intermittent scalding/cold shower that I didn't discover until 5am on a travel day.

2026-03-13 • via Nuitee
A
Anthony • couple • es
9
Great place
Pros:

Reception great, room spacious, plenty of extra goodies, breakfast was a treat, plentiful and varied

Cons:

Nothing all was great

2026-03-10 • via Nuitee
M
Mark-Paul • extended_group • fr
7
Le séjour était néanmoins très appréciable. Le personnel cambodgien toujours au top quelques soient le niveau de prestat
Pros:

J’ai aimé la grande chambre séparée en deux chambre indépendante.

Cons:

Le côté « cheap » de l’établissement mais je savais pourquoi je payais.

2026-03-08 • via Nuitee
D
Dimitrios • couple • au
8
Pros:

Central location, lovely staff , great breakfast.

Cons:

Shower occasionally, not hot enough.

2026-03-06 • via Nuitee
P
Petra • solo_traveller • kh
8
2026-03-05 • via Nuitee