Baitong Heritage Hotel

Hotels
7.6 (243 reviews)
City Center, Sivutha Boulevard , Siem Reap , kh

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent staff
Large clean rooms
Good breakfasts
Kind people
Cons:
Packed breakfast was substandard
Limited outdoor seating for breakfast
A little dirty around the pool

Categories

Cleanliness
6.73
A little dirty around the pool, but very clean everywhere else.
Service
8.7
Excellent staff and very kind people.
Location
8.24
A little out of the center of town, but only a short tuk tuk ride from anywhere.
Room Quality
8.19
Large, clean rooms.
Amenities
7.22
Limited outdoor seating for breakfast.
Value for Money
6.18
Packed breakfast was substandard considering the price paid.
Food and Beverage
7.73
Good breakfasts, but packed breakfast was substandard.
Overall Experience
7.8
Very good breakfast and location, excellent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:22

Property Description

Luxurious Amenities
Angkor Holiday Hotel offers a range of luxurious amenities including a spa, outdoor pool with hot tub, sauna, and gym with pool views. Guests can also enjoy karaoke facilities, cooking or massage classes, and 24-hour room service.

Convenient Location
Situated just a 10-minute drive from both Angkor Wat and Siem Reap International Airport, Angkor Holiday Hotel is conveniently located near major attractions such as the Royal Gardens, Siem Reap River, and the Royal Palace.

Fine Dining Experience
Indulge in a buffet breakfast at Pavilion Restaurant, which also serves an international menu for lunch and dinner. Guests can unwind with drinks at the lobby bar, ensuring a delightful dining experience throughout their stay.

Experience luxury and convenience at Angkor Holiday Hotel - book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for US$6 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 243 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.24
Room Quality: 8.19
Amenities: 7.22
Value for Money: 6.18
Food and Beverage: 7.73
Overall Experience: 7.8
A
Alison • extended_group • au
9
Lovely
Pros:

Beautiful hotel. Staff were friendly and helpful. Place was spotless and room was lovely.

Cons:

The tiles around the pool are super slippery and put me off swimming.

2026-02-14 • via Nuitee
S
Simone • family_with_children • gb
10
Great hotel in siem reap
Pros:

Great hotel in siem reap, highly recommend. Staff very welcoming and friendly

2026-02-12 • via Nuitee
L
Lila • solo_traveller • fr
9
Très bon rapport qualité prix
Pros:

Ras

2026-02-12 • via Nuitee
S
Shan • family_with_children • ae
10
Excellent location and very good staff.
Pros:

The location was perfect. Close to everything, 15 minutes away from Angkor Wat. Chong from the reception was very friendly and gave helpful advice, all the staff was friendly and attentive. I would highly recommend this hotel to anyone.

Cons:

Nothing.

2026-02-11 • via Nuitee
M
Martina • solo_traveller • ie
5
Bed too hard I had to leave.
Pros:

It is exactly as pictures show. Very clean.

Cons:

The air con was very loud on the balcony. Bed was very hard.

2026-02-08 • via Nuitee
E
Emily • extended_group • gb
7
A nice place to stay but could be really good with a bit more effort.
Pros:

This could be such a good hotel but it is tired. It is a good location, has a lovely lobby and comfortable rooms, though it was difficult to stop the shower water spreading all over the floor. The pool is also lovely but spoilt by the dirty, wet ground around it. The breakfast is ok. The lobby is lovely and comfortable and the staff are pleasant though how much they understand when you ask for things is unclear.

Cons:

The ground round the pool area. The pool area doubles as a terrace for the restaurant and is very pleasant with lots of plants but the ground is not kept clean. In the afternoon the plants had clearly been watered but no effort made to mop up the excess water. It was also clear that the ground is never cleaned as the resultant water was very dirty meaning that walking round the pool area it was difficult to keep ones feet dry or clean. I would suggest watering the plants after breakfast and then mopping the whole area so that the ground is clean for those who wish to lounge/swim at the pool later.
There was also a need to keep the pool towels stocked and provide a basket for those that have been used.
A Happy Hour was also advertised but it was unclear to what this applied.

2026-01-30 • via Nuitee
M
Megan • couple • nz
10
The location was amazing, the staff were the best we’ve had so far! Breakfast was yummy and so cheap, the room was clean
Pros:

The location was amazing, the staff were the best we’ve had so far! Breakfast was yummy and so cheap, the room was clean and tidy. Pool was wonderful, bar was wonderful

Cons:

It was annoying the gym was closed after we specifically used that as a filter in our search

2026-01-27 • via Nuitee
C
christian • solo_traveller • fr
7
Pros:

prix excessif pour le petit dejeuner

2026-01-20 • via Nuitee
K
Karina Paola • solo_traveller • ar
10
2026-01-18 • via Nuitee
B
Balázs • family_with_children • hu
10
Pros:

Very nice room.
Supernice stuff.
Good location.

2026-01-15 • via Nuitee
L
Liat • couple • il
10
2026-01-14 • via Nuitee
A
AMITABHA • extended_group • in
10
An excellent property to stay with.
Pros:

The Location is zsuperb, on the main road, close to a shopping arcade, easy to travel from. The outlook of the property is great, the room quite large and comfortable. The Reception staff and the housekeeping staff had been excellent and very responsive. Check out and check in had been very smooth.

Cons:

Nothin in particular.

2026-01-08 • via Nuitee
A
Andrew • extended_group • au
9
2026-01-08 • via Nuitee
M
maria • couple • gb
10
Excellent location and fantastic staff
Pros:

The breakfast very good location very good too

Cons:

The T.v in rooms could be better if they could put on English channels .

2026-01-08 • via Nuitee
J
Joseph • solo_traveller • za
7
2026-01-05 • via Nuitee
F
Fabrizio • extended_group • it
5
Pros:

Posizione e camera familiare ampia

Cons:

Trovato una piccola blatta in bagno; la struttura è molto vecchia e nei corridoi si sente puzza di fogna

2026-01-04 • via Nuitee
K
Kimber • family_with_children • sg
6
Pros:

Nice hotel, good value, good location, great staff.

Cons:

our room was a bit run down. missing architrave in bathroom. we had a mouse issue in room.

2026-01-02 • via Nuitee
A
Attila • couple • hu
7
2026-01-01 • via Nuitee
J
jouas • family_with_children • re
9
Pros:

Le côté vieil hôtel, très bien situé, calme et avec un personnel à l'écoute de nos besoins

2025-12-31 • via Nuitee
I
Irene • solo_traveller • kh
10
Best place to stay in Siem Reap
Pros:

I enjoyed my stay so much that I extended it! Wonderful room, breakfast, very good location and very kind and caring staff, especially Mr San! Thank you so much!

2025-12-17 • via Nuitee