Palace Gate Hotel & Residence by EHM

Hotels
9 (751 reviews)
#10B, Street 264, Near Royal Palace , Phnom Penh , kh

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable and spacious rooms
Cons:
Limited bar options
Pillow comfort issues

Categories

Cleanliness
9.14
Guests noted that the rooms are clean, contributing positively to their stay.
Service
9.11
Multiple reviews praised the friendly and professional staff, enhancing the guest experience.
Location
9.15
The property's location was frequently mentioned as amazing and conveniently situated.
Room Quality
9.1
Guests enjoyed spacious suites with comfortable amenities, highlighting their satisfaction.
Amenities
8.63
The gym and swimming pool were appreciated, though some mentions of limited options for pillows suggest minor improvements.
Value for Money
8.59
Good value for money was noted, but some reviews mentioned extra costs that could be perceived as unusual.
Food and Beverage
9.14
The restaurant received excellent reviews, particularly for the quality of breakfast and dinner.
Overall Experience
9.11
Overall, guests had a lovely stay and expressed intent to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:52

Property Description

Luxurious Accommodation near Major Attractions
Experience the ultimate comfort at Palace Gate Hotel & Apartments, located just steps away from Independence Monument and the Royal Palace.

Modern Amenities for a Relaxing Stay
Enjoy city views from your balcony in contemporary air-conditioned apartments equipped with a kitchen, flat-screen TV, and free WiFi. Unwind in the indoor swimming pool or stay active at the fitness centre.

Culinary Delights and Exceptional Service
Indulge in a culinary journey at Coriander Restaurant, offering a fusion of Asian and European cuisine. With 24-hour concierge and tour services, your every need is catered to seamlessly.

Book now to elevate your stay at Palace Gate Hotel & Apartments.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$12 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for US$35 per person per night when using an existing bed.
    People 8 years old and over stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 751 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
T
Tara • couple • ie
10
Pros:

Fabulous room, really large with balcony views

Cons:

Basics are very expensive (eg washing)

2026-03-14 • via Nuitee
E
Elena • couple • es
10
Excelente elección en una zona tranquila cerca del Palacio Real.
Pros:

Mucho. Era muy cómodo, amplio. Bien ubicado y en calle tranquila. Rico y variado desayuno. Personal muy atento.

Cons:

Nada.

2026-03-13 • via Nuitee
R
René • solo_traveller • nl
8
2026-03-12 • via Nuitee
M
Megi • couple • fr
8
2026-03-11 • via Nuitee
J
Joakim • family_with_children • au
9
2026-03-11 • via Nuitee
M
Michelle • couple • gb
8
Relaxing hotel
Pros:

Everything the room was great, perfect, bigger that I expected.
Bed very comfortable.
Over looking the palace was a bonus too.
Swimming pool also great

Cons:

The little tiny tiny bugs in the kitchen maybe leave a kitchen spray cleaner out for guests to spay sink after uses

2026-03-09 • via Nuitee
A
Andreas • family_with_children • ch
9
2026-03-09 • via Nuitee
S
Stephen • couple • au
10
Relaxed and very comfortable
Pros:

Location was excellent

Cons:

It has an indoor pool only but can use the sister properties pool

2026-03-07 • via Nuitee
D
Diane • couple • gb
10
Pros:

Clean and comfy if a little dated. Apartment was a very good size. You get access to the outdoor pool at the nearby Palace Gate Resort.
Staff were excellent

2026-03-07 • via Nuitee
M
Mariella • couple • it
9
Bella sistemazione a Pnom Penh vicino al Palazzo reale, comoda ed efficiente. Buona colazione
Pros:

Ottima colazione, aumenterei la scelta bevande e inserirei frutta secca come mandorle, noci ecc.

2026-03-06 • via Nuitee
M
Muhammad • couple • us
10
2026-03-02 • via Nuitee
M
Mark • couple • au
10
My wife and I had a wonderful stay and enjoyed the security of the hotel as well as the amenities provided.
Pros:

Well positioned and within a short distance to a number of popular spots. The location in a smaller street for me, also meant less noise and traffic! I
Also like the kind of “colonial” style of decorations in the foyer. The photos of bygone years give a special flavour of Phnom Penh and Cambodia’s history. The rooms are spacious, clean bright and well equipped with PowerPoints for modern travelers in need of charging their equipment!

Cons:

I have not uncovered anything about the property that I dislike.

2026-03-02 • via Nuitee
A
Andreas • family_with_children • ch
9
2026-03-02 • via Nuitee
P
Paul • couple • au
9
Relaxing and calm
Pros:

Everything

Cons:

Nothing

2026-02-27 • via Nuitee
J
james • couple • gb
9
Great hotel good staff good value
Pros:

Good location big rooms value for the money

2026-02-27 • via Nuitee
J
Jean • family_with_children • fr
10
Pros:

Grande chambre avec vue sur le palais. Petite tourelle et balcon. Piscine.
Confort, literie extra.
Et la gentillesse du personnel à l'image du Cambodge.

2026-02-24 • via Nuitee
H
Huxtable • couple • nl
10
Top verblijf op een perfecte locatie
Pros:

De lokatie van het hotel in Phnom Penh is geweldig. Dichtbij alle toeristische attracties en voldoende restaurants in de buurt. Het ontbijt is geweldig en het personeel uitermate vriendelijk en behulpzaam.

Cons:

Als ik iets moet noemen dan is het dat sommige kamers (dit was ons derde verblijf) schoner zijn dan andere. De hygiene is goed maar hier een daar een kamer wat opfrissen mag.

2026-02-23 • via Nuitee
J
J • couple • au
10
We had a wonderful stay the staff were friendly and helpful the hotel was clean and close to everything in phenom penh w
Pros:

The staff were helpful and friendly the hotel was lovely and clean

2026-02-12 • via Nuitee
K
Kerstin • extended_group • de
10
Highly recommended
Pros:

Very spacious and clean appartment, staff was just great, we loved the pool. Great breakfast

Cons:

Everything was perfect

2026-02-11 • via Nuitee
O
Omali • couple • fr
10
Pros:

L emplacement et le calme hôtel très cosy

2026-02-10 • via Nuitee