Palace Gate Hotel & Residence by EHM

Hotels
9 (735 reviews)
#10B, Street 264, Near Royal Palace , Phnom Penh , kh

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable and spacious rooms
Cons:
Limited bar options
Pillow comfort issues

Categories

Cleanliness
9.14
Guests noted that the rooms are clean, contributing positively to their stay.
Service
9.11
Multiple reviews praised the friendly and professional staff, enhancing the guest experience.
Location
9.15
The property's location was frequently mentioned as amazing and conveniently situated.
Room Quality
9.1
Guests enjoyed spacious suites with comfortable amenities, highlighting their satisfaction.
Amenities
8.63
The gym and swimming pool were appreciated, though some mentions of limited options for pillows suggest minor improvements.
Value for Money
8.59
Good value for money was noted, but some reviews mentioned extra costs that could be perceived as unusual.
Food and Beverage
9.14
The restaurant received excellent reviews, particularly for the quality of breakfast and dinner.
Overall Experience
9.11
Overall, guests had a lovely stay and expressed intent to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:52

Property Description

Luxurious Accommodation near Major Attractions
Experience the ultimate comfort at Palace Gate Hotel & Apartments, located just steps away from Independence Monument and the Royal Palace.

Modern Amenities for a Relaxing Stay
Enjoy city views from your balcony in contemporary air-conditioned apartments equipped with a kitchen, flat-screen TV, and free WiFi. Unwind in the indoor swimming pool or stay active at the fitness centre.

Culinary Delights and Exceptional Service
Indulge in a culinary journey at Coriander Restaurant, offering a fusion of Asian and European cuisine. With 24-hour concierge and tour services, your every need is catered to seamlessly.

Book now to elevate your stay at Palace Gate Hotel & Apartments.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$12 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for US$35 per person per night when using an existing bed.
    People 8 years old and over stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 735 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
J
J • couple • au
10
We had a wonderful stay the staff were friendly and helpful the hotel was clean and close to everything in phenom penh w
Pros:

The staff were helpful and friendly the hotel was lovely and clean

2026-02-12 • via Nuitee
K
Kerstin • extended_group • de
10
Highly recommended
Pros:

Very spacious and clean appartment, staff was just great, we loved the pool. Great breakfast

Cons:

Everything was perfect

2026-02-11 • via Nuitee
O
Omali • couple • fr
10
Pros:

L emplacement et le calme hôtel très cosy

2026-02-10 • via Nuitee
J
Joëlle • solo_traveller • fr
9
2026-02-09 • via Nuitee
R
Rodney • extended_group • us
9
Very satisfied
Pros:

Location

Cons:

N/A

2026-02-08 • via Nuitee
A
Ashwini • extended_group • in
9
Pros:

Excellent location, clean and spacious - family suite. The suite had a living room with a kitchenette. The bedrooms were large with walk in wardrobes and clean and spacious bathrooms. Staff was helpful and courteous. Breakfast was really good too.

2026-02-08 • via Nuitee
E
Eldar • solo_traveller • il
8
2026-01-31 • via Nuitee
V
Veasna Brenda • couple • us
10
Fantastic
Pros:

Cleanest and easiest and close to everything

Cons:

I love the swimming pool

2026-01-31 • via Nuitee
R
Roland • couple • fr
9
Très bon hôtel
Pros:

Le côté colonial avec un service très bon

Cons:

Tout était parfait

2026-01-29 • via Nuitee
A
Anne • couple • au
10
Great position
Pros:

Breakfast

2026-01-26 • via Nuitee
B
Blenk22 • family_with_children • gb
10
Pros:

Stayed at this hotel many times, recommended for anyone, nice gym and pool, great choice for breakfast

Cons:

Nothing

2026-01-26 • via Nuitee
W
Wayne • solo_traveller • kh
10
2026-01-25 • via Nuitee
P
Peter • couple • de
10
Ich werde wieder dort buchen.
Pros:

Der Indoor-pool hat mir sehr gefallen!

2026-01-23 • via Nuitee
S
Steffen • couple • de
5
Not recommended for a stay!
Pros:

The staff tried to help best way possible!

Cons:

The rooms where totally old and needed a Total refit! Damaged, dirty and not welcoming room at all!

2026-01-23 • via Nuitee
D
Daniel • couple • nl
10
Top!
Pros:

Lekker bed en schone, ruime kamers

2026-01-21 • via Nuitee
F
florence • extended_group • fr
10
2026-01-19 • via Nuitee
W
Wolfgang • extended_group • de
7
Pros:

Sehr zentral gelegen.

Cons:

Klimaanlage war zum Teil sehr laut, Frühstück war sehr speziell, besonders der Kaffee

2026-01-19 • via Nuitee
C
Chris • couple • gb
9
Quiet room. Upgraded to a suite on arrival.
2026-01-19 • via Nuitee
Юлия • solo_traveller • ru
7
2026-01-17 • via Nuitee
G
Graziano • family_with_children • it
10
Struttura ottima in pieno centro
Pros:

La posizione, in pieno centro, la pulizia, perfetta, la funzionalità della struttura. Il personale, gentilissimo.

Cons:

Nulla

2026-01-17 • via Nuitee