Kainar Hotel

Hotels
9.1 (1038 reviews)
Baidybek Bi Street 126 , Shymkent , kz

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Beautiful location
Nice pool
Cons:
Cleanliness issues
Some facilities outdated
Temperature control problems

Categories

Cleanliness
7.9
Mentioned as very poor by some guests due to issues with maintenance and hygiene.
Service
10
Positive mentions of friendly staff and excellent service overall.
Location
8.9
Good location with beautiful surroundings, appreciated by guests.
Room Quality
8.4
Some guests found rooms outdated and had issues with the cleanliness.
Amenities
8.9
Enjoyable amenities like the pool, though some maintenance issues reported.
Value for Money
9.4
The hotel offers a good experience for the value, despite some drawbacks.
Food and Beverage
9.4
Breakfast included, positive feedback on food quality but potential for improvement.
Overall Experience
9.9
Overall a good experience with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:40

Property Description

Luxurious Amenities and Stunning Views
Indulge in the elegance of Kainar Hotel's indoor pool, spa, and wellness centre. The classic-style rooms offer modern comforts like flat-screen TVs and air conditioning, with some providing picturesque lake and garden views.

Gourmet Dining and Active Leisure
Satisfy your palate at the on-site a la carte restaurant, or stay active in the fitness centre. With horse riding and various activities available both on-site and nearby, there's never a dull moment at Kainar Hotel.

Seamless Connectivity and Relaxation
Stay connected with complimentary Wi-Fi access while unwinding in the private bathrooms equipped with plush bathrobes and hairdryers. Elevate your travel experience at the highest point of Shymkent with a stay at Kainar Hotel.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for KZT 5,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1038 reviews
Cleanliness: 7.9
Service: 10
Location: 8.9
Room Quality: 8.4
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 9.9
Булекова • solo_traveller • kz
8
2026-05-21 • via Nuitee
R
Roman • solo_traveller • kz
10
2026-05-18 • via Nuitee
A
Alua • couple • kz
8
2026-05-18 • via Nuitee
Зейнолла • couple • kz
3
Надо больше внимание на персонал уделять и гибкие условия проживания
Pros:

Локация отличная

Cons:

Обслуживание конечно слабое

2026-05-17 • via Nuitee
Жазира • couple • kz
8
2026-05-17 • via Nuitee
R
Roman • solo_traveller • kz
10
2026-05-17 • via Nuitee
Артем • solo_traveller • ru
10
2026-05-16 • via Nuitee
Артем • solo_traveller • ru
10
2026-05-16 • via Nuitee
Z
Ziada • solo_traveller • kz
10
2026-05-14 • via Nuitee
S
Sugurbekova • family_with_children • kz
6
Pros:

Смыв не работал в душевой

Cons:

Сервис плохой

2026-05-14 • via Nuitee
Гайни • couple • kz
10
2026-05-13 • via Nuitee
ильясов • solo_traveller • kz
10
2026-05-13 • via Nuitee
Орынбасар • solo_traveller • kz
1
Pros:

Место расположения

Cons:

Старый без ремонта, хим чистка нужна, обновить нужно всё до телевизора поменять. Хотели отменить бронь и уйти но деньги не вернули.

2026-05-12 • via Nuitee
Регина • couple • kz
8
2026-05-11 • via Nuitee
Регина • couple • kz
8
Pros:

Отель чистый, уютный вид с этого отеля просто шикарный

Cons:

Единственное что не понравилось это завтрак выбор не большой приходишь все холодное
С завтрака ушли голодные это был единственный минус

2026-05-11 • via Nuitee
Y
Yeldar • solo_traveller • kz
10
2026-05-10 • via Nuitee
Светлана • family_with_children • kz
4
Останавливались по пути в своем авто путешествии. Но на месте в отеле, не предоставили подтвержденные номера, якобы в в
Pros:

Вполне чистый, нормальный отель. С хорошим видом на город

Cons:

Отсутствие на месте забронированных номеров и взимание дополнительной платы, за номера что мы не выбирали

2026-05-07 • via Nuitee
Айзада • family_with_children • kz
1
Pros:

Мы приехали с Алматы с дальней дороги, а нам отказали, сказали овербукинг

2026-05-06 • via Nuitee
M
Madina • family_with_children • kz
8
Good for a short stay
Pros:

Breakfast was wonderful with a beautiful view on the city

Cons:

The swimming pool water was not clean enough. :(

2026-05-05 • via Nuitee
Бакытжан • couple • kz
10
2026-05-04 • via Nuitee