Ust-Kamenogorsk Hotel

Hotels
7.8 (106 reviews)
Kabanbay Batyra Street 158 , Ustʼ-Kamenogorsk , kz

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Children allowed

Facilities

Parking
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Cleanliness
Good location
Friendly staff
Value for money
Cons:
Old facilities
Limited amenities
Service inconsistencies

Categories

Cleanliness
7.19
Multiple mentions of cleanliness with some complaints about odors and older facilities.
Service
8.66
Positive feedback on friendly staff, though some encountered rudeness.
Location
9.2
Convenient location near shops and the river, highly praised.
Room Quality
7.15
Complaints about old furnishings and odors, but some enjoyed the cozy atmosphere.
Amenities
5.68
Noted lack of certain amenities like a microwave and electric kettle.
Value for Money
8.64
Standard pricing for the offerings, with some value indicated in breakfast variety.
Food and Beverage
7.69
Breakfast received mixed reviews; some found it lacking compared to previous standards.
Overall Experience
8.16
Overall satisfaction but highlighted issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:53

Property Description

Luxurious Restaurant
Indulge in a culinary experience like no other at our exquisite restaurant, offering a diverse menu to tantalize your taste buds.

Convenient Location
Situated in Ust’-Kamenogorsk, our hotel provides easy access to the airport and railway station, ensuring a seamless travel experience for our guests.

Exceptional Service
Our 24-hour front desk is dedicated to making your stay as comfortable as possible, providing assistance whenever you need it.

Experience the epitome of hospitality at Ust-Kamenogorsk Hotel. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs KZT 200 per day.

Location

Guest Reviews

7.8
Based on 106 reviews
Cleanliness: 7.19
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 5.68
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.16
M
Maxim • couple • ru
8
2026-04-23 • via Nuitee
Аянгул • solo_traveller • kz
9
2026-04-20 • via Nuitee
S
Svetlana • solo_traveller • cz
4
strasne divny podyt, skoro muceni
Pros:

vspominky na SSSR

Cons:

Hotel neni dobry ani na odpocinek a ni na praci v klidnem prostredi. V pokojech na kazdem patre neni pripojeni na internet, dolu v recepcni hale neni normalni zasovky, musela jsem pozadat na recepci na prodluzevacku. Zadne tiche mistecko v recepci neni, personal jsou velmi sumny, uklizacka busila luxovacem o zdi a podlahu s velkym nadsenim a lidi pri vstupu strasne nahlas mluveji a krici. V holetu probeha rekonstrukce, je slyset na kazdem patre. Divnym spusobech vychazeji veci s hornich pater s oken! Snidani je ubohe ! V hotelu ubytovane pravidelne detske a pubertacke sportovni skupinke, bechaji a krici cely vecer a i v noci. Recepci to neresi, trenery take moc to neresi. V hotelu jsem zustavala asi 4-5 hodin jenom na spani.

2026-04-07 • via Nuitee
Данил • solo_traveller • ru
7
2026-03-28 • via Nuitee
A
ARMAN • solo_traveller • kz
10
2026-03-20 • via Nuitee
L
Lana • extended_group • kz
10
2026-03-03 • via Nuitee
Александра • solo_traveller • ru
10
Pros:

Не первый раз останавливаюсь в данном отеле. Каждый раз меня встречает очаровательная женщина на ресепшен. Обожаю домашние завтраки в ресторане. Тихо, уютно, как у бабушки в гостях.
Да, ремонт советского типа, но в этом и есть комфорт и чистота.

2026-02-25 • via Nuitee
G
Gueorgui • solo_traveller • bg
9
Pros:

Мястото е чисто, топло и с добро разположение. Дамите на рецепцията са много любезни .

Cons:

Отношението на работещите в ресторанта - липса на любезност. Най-нормалното нещо е, когато дойде някой да закусва да го поздравиш.

2026-02-12 • via Nuitee
A
Azamat • solo_traveller • kz
6
Норм все
Pros:

Норм за такую цену, все стандартно, завтрак каша, гречка-рис с сосиской, на выбор, расположение центр, шикарное

Cons:

Тапочки тонкие рвутся, ложки для обуви нет, эл.чайника нет, не смог в комнате чай попить

2026-01-20 • via Nuitee
Валентина • couple • kz
10
2026-01-20 • via Nuitee
D
Dzmitry • extended_group • kz
6
2026-01-20 • via Nuitee
V
Valentin • solo_traveller • kz
6
Cons:

отсутствие хоть какого холодильника в номере. завтрак простенький

2026-01-20 • via Nuitee
Y
Yerkin • solo_traveller • kz
7
Cons:

Запах в комнате и было прохладно. Атак все хорошо

2026-01-20 • via Nuitee
S
Sharavdorj • extended_group • mn
6
2026-01-19 • via Nuitee
Татьяна • extended_group • ru
9
Приятное впечатление о проживании в отеле.
Pros:

Завтрак можно сделать более разнообразным , в том числе чайно-кофейный стол

Cons:

В основном, все понравилось.

2026-01-19 • via Nuitee
A
Andrey • solo_traveller • it
10
2026-01-19 • via Nuitee
Y
Yevgeniy • solo_traveller • kz
7
2026-01-19 • via Nuitee
K
KEVIRZHAN • extended_group • kz
8
2026-01-19 • via Nuitee
R
Raushan • solo_traveller • kz
10
2026-01-19 • via Nuitee
V
Vera • solo_traveller • ru
7
Pros:

Все хорошо.

Cons:

Была сломана кровать.

2026-01-19 • via Nuitee