KARAVANSARAY Turkistan Harbour Hotel -FLYING THEATRE ACCESS

Hotels
9.5 (1723 reviews)
Republic of Kazakhstan, Turkestan region Turkestan city, B. Sattarkhanov avenue, building 25A , Türkistan , kz

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
See all facilities

Review Highlights

Pros:
Luxurious accommodations
Exceptional service and amenities
Cons:
Limited hotel activities
Issues related to spa offerings

Categories

Cleanliness
9.33
The hotel is reported to be very clean, with specific mentions of cleanliness in several reviews.
Service
9.8
Guests have highlighted positive service experiences, including timely check-in and friendly staff.
Location
9.84
Multiple reviews emphasize the ideal location of the hotel for sightseeing and shopping.
Room Quality
9.29
Rooms are described as spacious and comfortable, contributing to a positive overall experience.
Amenities
9.32
The spa facilities and access to activities like the flying theater received praise, though some limiting comments were made.
Value for Money
9.28
Guests feel that the experience justifies the financial outlay, especially with service and amenities.
Food and Beverage
9.33
Breakfast and other food services were consistently praised for variety and taste across reviews.
Overall Experience
9.8
General sentiment is highly positive, with guests expressing satisfaction and a recommendation to stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:52

Property Description

Luxurious Accommodations
Experience the epitome of luxury at KARAVANSARAY Turkistan Hotel with air-conditioned rooms, free WiFi, and private bathrooms. Some rooms even offer stunning city views and terraces for a truly indulgent stay.

Diverse Dining Options
Indulge your taste buds at our hotel's restaurant offering a variety of cuisines including Italian, Mediterranean, and Mexican. Special dietary requests like vegetarian, dairy-free, and halal options are also catered to, ensuring a delightful dining experience for all guests.

Relaxation and Wellness
Unwind and rejuvenate at our spa and wellness centre, complete with a sauna, hammam, and a range of pampering treatments. With a 24-hour front desk fluent in multiple languages, your comfort and satisfaction are our top priorities.

Book your stay at KARAVANSARAY Turkistan Hotel now for an unforgettable luxury experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 1723 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.84
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.8
A
Alina • family_with_children • ru
4
2026-03-14 • via Nuitee
Анвар • extended_group • kz
5
Pros:

Еда и местоположения

Cons:

Холодно кондиционер не работает
Теплее воду не было
Спа не работает

2026-03-12 • via Nuitee
K
Kuanysh • family_with_children • kz
10
2026-03-11 • via Nuitee
A
Assel • couple • kz
10
2026-03-11 • via Nuitee
M
Manizha • solo_traveller • kz
5
Pros:

Не работеат телевизор. Возились с этим проблемой аж 7 часов.

2026-03-10 • via Nuitee
A
Alina • family_with_children • ru
4
Ужасно
Pros:

Расположение

Cons:

Уборка в номерах ужасная. В ванной и туалете чужие волосы, ручка на двери в душевой отсутствовала. Весь номер грязный, требующий ремонта. Не предупредили, что в отеле нет горячей воды, пока я сама не пошла на ресепшен. Завтраки все холодные (омлет, сосиски, курица), горячими были только напитки.
В итоге переехали в другой отель.

2026-03-10 • via Nuitee
A
ALMA • couple • kz
10
2026-03-06 • via Nuitee
Биржан • family_with_children • kz
9
Pros:

Все хорошо

Cons:

Чистота

2026-03-01 • via Nuitee
Гулжахан • couple • kz
10
2026-02-22 • via Nuitee
M
Maksat • couple • kz
10
Pros:

Таза, тамаша, Ұшатын театрға билет берді, рахмет😉🤲🏻

2026-02-14 • via Nuitee
A
Askhat • extended_group • kz
10
Дружный коллективе который сделал моё поездку очень приятным
Pros:

То что есть завтрак на формате шведский стол

Cons:

То что можно после работы расслабиться и сходить СПА или ещё куда то

2026-02-14 • via Nuitee
A
ALEXANDR • family_with_children • kz
9
2026-02-12 • via Nuitee
N
Nuray • couple • kz
10
2026-01-29 • via Nuitee
A
Assel • family_with_children • kz
10
Pros:

Сделали upgrade в честь ДР и предложили двухуровневый номер.

2026-01-29 • via Nuitee
A
Aliya • couple • kz
10
Stay here next trip to Turkestan
Pros:

Everything was excellent, free tickets to the Flying theater, baggy to ride at the territory of the hotel, very nice restaurants and all guys at reception were so helpful and attentive!👍

Cons:

Nothing

2026-01-27 • via Nuitee
A
Aliya • extended_group • kz
10
Very clean rooms, super sauna and steam, hammam.
Pros:

Прекрасный отель, все очень удобно, понятно,
отличный ресторан,
Персонал -все супер!

Cons:

Nothign

2026-01-27 • via Nuitee
T
Tansholpan • family_with_children • kz
8
2026-01-25 • via Nuitee
T
Tansholpan • family_with_children • kz
8
2026-01-25 • via Nuitee
U
Unzila • extended_group • de
9
2026-01-19 • via Nuitee
Гульмира • family_with_children • kz
8
Pros:

Что отель находится в самом центре Каравансарай, по дизайну красивый

Cons:

Отель не был готов к приёму, когда пришли в номер ещё не было уборки, потом пришлось несколько раз напоминать об уборке, но убрали лишь на следующий день, после всех напоминаний.

2026-01-19 • via Nuitee