Burn How Garden Hotel - Bowness on Windermere

Hotels
8.8 (1108 reviews)
Bowness-On-Windermere , Bowness-on-Windermere , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Heating
Terrace
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room condition poor in some cases
Heating problems

Categories

Cleanliness
8.01
Some complaints regarding cleanliness, with mentions of mold and a musty smell.
Service
9.48
Staff received high praise for being friendly and helpful.
Location
9.52
Repeatedly noted as excellent and convenient.
Room Quality
7.97
Some rooms were noted to be in poor condition, with specific issues mentioned.
Amenities
8.5
Amenities were acceptable, although there were minor negatives noted.
Value for Money
8.96
Overall value was good, but some mentioned extra charges.
Food and Beverage
9.01
Breakfast received positive remarks, but there were specific issues with its preparation.
Overall Experience
8.98
Mixed reviews overall but skewed positively, with several pleasant stays reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:41

Property Description

Tranquil Lake District Retreat

Secluded Rooms with Private Balconies
Escape to your own oasis in our individually decorated rooms, each with a private balcony and dedicated parking space. Enjoy the serene surroundings away from the main building.

Relaxing Ambiance and Complimentary Treats
Unwind in our garden-view breakfast area, cozy lounge, and evening bar. Indulge in complimentary afternoon Tea & Cake.

Explore the Lake District
Embark on countryside walks, lake cruises, or cycling adventures with ease. Secure bike storage is available for your convenience. Discover Bowness-on-Windermere’s charm just a short stroll away.

Book your stay now to experience the perfect blend of tranquility and convenience at Burn How Hotel.

Important information:

Please note that extra beds/cots can only be accommodated in the Family Rooms, and children are not allowed in the other rooms.

Please note that not all twin rooms have a bath. Guests who require bath, please request this with the property (subject to availability).

Please note that not all Family Rooms have Balconys - Some may have a terrace

Guests traveling with children must inform the property 1 day before checking inPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1108 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
D
Denise • couple • gb
9
Excellent
Pros:

Everything was excellent

Cons:

An evening meal would have made it perfect.

2026-09-18 • via Nuitee
C
Carole • couple • gb
6
Fantastic location, staff and breakfast but wouldn't return due to the state of the bedroom.
Pros:

Location is excellent and all the staff were welcoming and friendly.

Cons:

The room was very dated and pretty unkempt. In need of a complete renovation. Carpets worn and tatty. Shower needed regrouting
The sink wasn't in the bathroom but in the actual bedroom.

2026-09-18 • via Nuitee
T
Thompson • solo_traveller • gb
7
Pros:

Good spot 👌

Cons:

It wasn't very clean. Could do better 😪

2026-09-17 • via Nuitee
B
Beryl • family_with_children • gb
10
2026-09-15 • via Nuitee
L
Lee • solo_traveller • gb
8
Pros:

Staff were very friendly and helpful hotel is based in a fantastic location for walking into the town where there were plenty of places to eat.

Cons:

The daily breakfast was excellent and the hot food was cooked to order, however, you had to pre book a time slot which was a bit inconvenient. We didn't book on the 2nd day but staff were very accommodating in trying to get us seated

2026-09-14 • via Nuitee
R
Ravone • extended_group • gb
7
All was ok
Pros:

The location is ideal for doing Windermere lake.. The
Family room was also spacious and the breakfast was good. Car park space is just outside the chalet and the smell of the pine trees filled the air with the most lovely aroma!

Cons:

Bit dated but cozy!

2026-09-14 • via Nuitee
C
Chen Chun • family_with_children • tw
8
Pros:

早餐非常棒!是這次英國旅程中,最棒的早餐!
同時因下午才要離開湖區,工作人員讓我們延長停車的時間,感到窩心與方便!

2026-09-14 • via Nuitee
T
Terry • solo_traveller • gb
8
Burn How Review from the Judsons ko
Pros:

Location perfect. Excellent breakfast. Staff very friendly and efficient

Cons:

No food available later in the day even though the info.left in the room says there is. Leaflet needs to be updated. Due to this a fridge in the room would be useful.

2026-09-13 • via Nuitee
S
Sandra • solo_traveller • gb
8
Pros:

Staff were lovely , particularly reception lady ,think her name was Melinda who went above and beyond with service, also the staff at breakfast and housekeeping.
The gardens are lovely and breakfast was delicious.

Cons:

We were in the old building adjacent to hotel .Room 26 ,nice big room with large bay window overlooking garden ,it was a bit tired although was clean .
Worst part was the creeky floorboards above, it did impact a lot especially the last night when the resident above was walking moving and kept us awake .

2026-09-13 • via Nuitee
S
Stephen • solo_traveller • gb
8
Pros:

Great location, with a short walk into Bowness. The room was spacious, and it was nice to have a table and comfy chairs rather than just a bed. The room overlooked a lovely garden. The lounge and breakfast room were very nice and the cooked breakfast was superb. All the staff were very friendly and efficient.

Cons:

Nothing enough to mention it.

2026-09-12 • via Nuitee
C
Christopher • solo_traveller • gb
8
2026-09-11 • via Nuitee
K
Keefe • solo_traveller • gb
9
Pros:

Excellent location

Cons:

Peaceful at night

2026-09-10 • via Nuitee
H
H.R. • couple • nl
4
het verblijf is goed gelegen, hygiene matig en een beperkt ontbijt. Maximaal drie sterren!
Pros:

Sanitair en bedden waren goed.

Cons:

Schimmel op kitranden in de doucheruimte, Tapijt in onze kamer was niet gestofzuigd. Na een paar dagen nog niet. Heb dit zelf moeten vragen. Onder de bedden was het vies en stoffig.
Ontbijt was zeer beperkt.
Geen airco in de kamer.
Oude radiatoren met niet werkende thermostaatknoppen.

2026-09-09 • via Nuitee
T
Tzungchi • couple • tw
9
Pros:

I was in room number six, and it was difficult to get hot water from the showerhead, the next day, the front desk staff kindly taught me how to use it.

2026-09-08 • via Nuitee
M
mark • solo_traveller • gb
8
Nice, but
Pros:

Lovely big room and bathroom. Very nice breakfast.

Cons:

Beds very hard, room smelt musty. Offer on website and on breakfast menu for free cake with a drink in the afternoon no longer available.

2026-09-06 • via Nuitee
Z
zaitseva • couple • gb
10
Pros:

It’s a good location in a quiet area. Has parking and amazing breakfast.

2026-09-04 • via Nuitee
D
Dawn • couple • gb
8
2026-09-03 • via Nuitee
M
Maria Fulvia • family_with_children • it
7
Pros:

Colazione inglese eccezionale con varie scelte in aggiunta ad un buffet ricco e vario. Posizione ottima, vicino al lago e al centro. Posto macchina disponibile.

Cons:

Umidità nella camera e bagno che necessitava di qualche manutenzione.

2026-08-31 • via Nuitee
M
Mahak • extended_group • gb
3
A detailed review - DO and BE better
Pros:

A DETAILED REVIEW
I will be as detailed as possible of my review of this hotel.
On the first day we were met with a lovely receptionist, Malinda I believe, on Wednesday evening who helped with check in and booking us in for breakfast each day.
We had booked breakfast everyday so I will be leaving reviews of this mostly.

The rooms themselves were standard, we had two adjoining ground floor rooms as we had adults with special needs in our family.
I did have to remove a few spiders and cobwebs and the room needed a thorough vacuum. But all in all average (we paid over £1350 for 3 nights so expecting a vacuuming isn’t far fetched in my opinion).
In terms of room cleaning the first day it was cleaned as we left the ‘please clean the room sign outside’. The second day it was not, when I flagged this with a staff member she said there was a ‘problem with the housekeeping staff’ not sure what this means but she did say none of the rooms were cleaned except for new check ins. This was not true. As I mentioned we had 2 adjourning rooms and the first room WAS cleaned so not true. I was travelling with adults who had special needs, one of whom wears adult diapers so having empty bins was a necessity for hygiene purposes as well as fresh towels for daily washing.

The staff member did bring fresh towels and a black bin to remove the rubbish so that was nice of her but again if the room was cleaned it would not have been necessary.

Now the breakfast, I would say had good options but limited for vegetarians.
Now, I had enquired about halal food prior but was told they had vegetarian which is not a problem at all.
What was a problem was the attitudes and behaviours of some of the staff.
We are a VISIBLY brown family so difficult to assume race was not a factor.
There are few tables so I can see how almost everyone else is treated compared to us.

Day 1- treated fairly okay, given tea and coffee and toast immediately JUST LIKE EVERYONE ELSE. Hot food order taken without prompting.

Cons:

The attitudes and staff, we - A BROWN family treated as second class citizens.

2026-08-30 • via Nuitee
J
John • couple • gb
8
Pros:

Location and staff

Cons:

No evening meal and bar closed at 9:30

2026-08-30 • via Nuitee