Hotel New Neo

Hotels
7 (470 reviews)
Miyamaecho 2-240 , Kumagaya , jp

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
駅近 (Close to station)
スタッフがフレンドリー (Friendly staff)
低価格 (Low price)
レトロな雰囲気 (Retro atmosphere)
朝のコーヒーサービス (Morning coffee service)
Cons:
部屋の匂い (Room odor)
駐車場の狭さ (Narrow parking lot)
シーツに染み (Stains on sheets)
ウォシュレットの不在 (Absence of washlet)
乾燥した部屋 (Dry room)

Categories

Cleanliness
6.08
Several comments noted issues with cleanliness, particularly around odors and stains.
Service
8.05
Staff interaction was described positively, with numerous guests highlighting the helpfulness and friendliness of the team.
Location
8.09
Guests appreciated the convenience of the location with easy access to the station and amenities.
Room Quality
7.04
Rooms were generally described as clean and spacious, despite some issues with odors mentioned.
Amenities
6.57
Basic amenities were available, though some guests mentioned a lack of certain features.
Value for Money
6.53
While guests noted some positive aspects of cost, there was a mention of limited value compared to nearby hotels.
Food and Beverage
7.08
Positive feedback for the morning coffee and snacks provided.
Overall Experience
6.55
Mixed feelings with buoyant sentiment overall but significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:03

Property Description

Convenient Location
Hotel New Neo is strategically situated in Kumagaya, with key attractions like Kumagaya Rugby Stadium and Saitama Super Arena just a stone's throw away. Guests can easily explore the city with the hotel's proximity to major landmarks.

Comfortable Accommodation
Experience a cozy stay in our air-conditioned rooms equipped with modern amenities. Enjoy free WiFi access and unwind in rooms furnished with a desk, bed linen, and towels. Our 24-hour front desk and luggage storage ensure a hassle-free stay for all guests.

Easy Accessibility
Located just 89 km from Tokyo Haneda Airport, Hotel New Neo offers convenience for travelers. Explore nearby attractions like Saitama Stadium 2002 with ease during your stay.

Book your stay at Hotel New Neo now for a memorable and convenient experience.

Important information:

Please note that the on-site car park has limited capacity. On-site parking is available on a first-come, first-served basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7
Based on 470 reviews
Cleanliness: 6.08
Service: 8.05
Location: 8.09
Room Quality: 7.04
Amenities: 6.57
Value for Money: 6.53
Food and Beverage: 7.08
Overall Experience: 6.55
Y
YUMIKO • solo_traveller • jp
7
2026-07-24 • via Nuitee
K
KENTARO • solo_traveller • jp
10
2026-07-23 • via Nuitee
T
Takashi • couple • jp
7
2026-07-20 • via Nuitee
H
HIYORI • solo_traveller • jp
8
2026-07-18 • via Nuitee
M
Mike • solo_traveller • jp
10
2026-07-15 • via Nuitee
N
NORIYUKI • solo_traveller • jp
8
2026-07-09 • via Nuitee
N
Naofumi • solo_traveller • jp
10
2026-07-05 • via Nuitee
C
Chi-Hung • solo_traveller • tw
10
充滿懷舊風格的飯店
Pros:

櫃檯服務人員的親切接待

Cons:

廁所燈光略微昏暗，但感覺保有懷舊風格

2026-06-22 • via Nuitee
K
kozo • solo_traveller • jp
5
2026-06-13 • via Nuitee
K
Kenji • solo_traveller • jp
7
よかった
Pros:

駐車場が広い接客もよかった朝コーヒーサービスがあった

Cons:

楽天カード払いができなかった

2026-06-10 • via Nuitee
H
H • solo_traveller • jp
6
Pros:

ホテルのスタッフの対応

Cons:

匂い。トイレがウォシュレットじゃないこと。

2026-06-07 • via Nuitee
新岡 • solo_traveller • jp
9
接客が◎
Pros:

フロントの方が凄く優しく良い対応をしていただきました！また機会がありましたら、利用したいと思います！

Cons:

バスルームが少しカビ臭い気がしました。
それ以外は老朽化してはいますが、特に問題はなかったです！

2026-06-07 • via Nuitee
S
SHIGEO • solo_traveller • jp
8
良かった
Pros:

安い

Cons:

特になし

2026-05-28 • via Nuitee
Q
Quỳnh Anh • couple • jp
7
2026-05-16 • via Nuitee
Y
Yasuo • solo_traveller • jp
7
ゆったり、まずまず快適に過ごせた。
Cons:

ユニットバスのトイレが古くシャワー機能が無かった。

2026-05-15 • via Nuitee
K
KAZUO • solo_traveller • jp
7
スタッフの対応が良い部屋はそれなりです
Pros:

建物の立地的に意外と静かで大変良かったです

Cons:

余りなし

2026-05-13 • via Nuitee
Y
Yutaka • solo_traveller • jp
7
2026-05-07 • via Nuitee
K
KAZUO • solo_traveller • jp
7
2026-05-06 • via Nuitee
H
HIDEAKI • solo_traveller • jp
5
2026-05-03 • via Nuitee
I
IKEDA • solo_traveller • jp
3
2026-05-02 • via Nuitee