Hotel New Neo

Hotels
7 (445 reviews)
Miyamaecho 2-240 , Kumagaya , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Shared lounge/TV area
Fire extinguishers
Smoke alarms
Security alarm
See all facilities

Review Highlights

Pros:
駅近 (Close to station)
スタッフがフレンドリー (Friendly staff)
低価格 (Low price)
レトロな雰囲気 (Retro atmosphere)
朝のコーヒーサービス (Morning coffee service)
Cons:
部屋の匂い (Room odor)
駐車場の狭さ (Narrow parking lot)
シーツに染み (Stains on sheets)
ウォシュレットの不在 (Absence of washlet)
乾燥した部屋 (Dry room)

Categories

Cleanliness
6.08
Several comments noted issues with cleanliness, particularly around odors and stains.
Service
8.05
Staff interaction was described positively, with numerous guests highlighting the helpfulness and friendliness of the team.
Location
8.09
Guests appreciated the convenience of the location with easy access to the station and amenities.
Room Quality
7.04
Rooms were generally described as clean and spacious, despite some issues with odors mentioned.
Amenities
6.57
Basic amenities were available, though some guests mentioned a lack of certain features.
Value for Money
6.53
While guests noted some positive aspects of cost, there was a mention of limited value compared to nearby hotels.
Food and Beverage
7.08
Positive feedback for the morning coffee and snacks provided.
Overall Experience
6.55
Mixed feelings with buoyant sentiment overall but significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:03

Property Description

Convenient Location
Hotel New Neo is strategically situated in Kumagaya, with key attractions like Kumagaya Rugby Stadium and Saitama Super Arena just a stone's throw away. Guests can easily explore the city with the hotel's proximity to major landmarks.

Comfortable Accommodation
Experience a cozy stay in our air-conditioned rooms equipped with modern amenities. Enjoy free WiFi access and unwind in rooms furnished with a desk, bed linen, and towels. Our 24-hour front desk and luggage storage ensure a hassle-free stay for all guests.

Easy Accessibility
Located just 89 km from Tokyo Haneda Airport, Hotel New Neo offers convenience for travelers. Explore nearby attractions like Saitama Stadium 2002 with ease during your stay.

Book your stay at Hotel New Neo now for a memorable and convenient experience.

Important information:

Please note that the on-site car park has limited capacity. On-site parking is available on a first-come, first-served basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

Location

Guest Reviews

7
Based on 445 reviews
Cleanliness: 6.08
Service: 8.05
Location: 8.09
Room Quality: 7.04
Amenities: 6.57
Value for Money: 6.53
Food and Beverage: 7.08
Overall Experience: 6.55
Y
YAMAMOTO • solo_traveller • jp
10
2026-04-07 • via Nuitee
齊藤 • couple • jp
7
2026-04-06 • via Nuitee
A
akihiro • solo_traveller • jp
7
2026-04-02 • via Nuitee
M
MIZUHO • couple • jp
10
2026-03-29 • via Nuitee
荒山 • solo_traveller • jp
6
2026-03-18 • via Nuitee
Y
yoshiki • solo_traveller • jp
7
Pros:

スタッフの対応が良い。
自販機のアルコール、ジュースの価格が他のホテル、コンビニより安価だった。

2026-03-11 • via Nuitee
S
shu • solo_traveller • jp
10
2026-03-07 • via Nuitee
K
KANG MIN • solo_traveller • jp
5
只是休息睡覺的話還行
Pros:

服務人員親切，Check-In時間前寄放行李會幫你把行李提到房間，地點離車站很近

Cons:

Wi-Fi信號不穩定，房間小，燈光昏暗，設備有一種上個世紀用到現在的感覺，插座少，房間裡有螞蟻

2026-03-06 • via Nuitee
橋詰 • solo_traveller • jp
6
2026-02-27 • via Nuitee
門脇 • solo_traveller • jp
6
2026-01-29 • via Nuitee
H
Hiroshi • solo_traveller • jp
8
2026-01-27 • via Nuitee
中村 • solo_traveller • jp
6
2026-01-25 • via Nuitee
K
kathuhiro • solo_traveller • jp
5
Cons:

風呂場と部屋の段差かあり使いにくかった

2026-01-20 • via Nuitee
K
Kazuki • extended_group • jp
9
2026-01-20 • via Nuitee
T
takayuki • extended_group • jp
5
まあまあ
Pros:

立地が良い
駐車場がある
静かである
朝のコーヒー

Cons:

部屋が乾燥していた
近隣のホテルに比べてお得感が少ない
（料金。簡単な朝食等）

2026-01-19 • via Nuitee
J
Junko • couple • jp
7
お得だった
Pros:

低価格！

2026-01-19 • via Nuitee
M
mieko • couple • jp
6
Pros:

予約申し込みの際に、電話の対応が素晴らしく、安心できる方だと思いました。

2026-01-19 • via Nuitee
K
keisuke • solo_traveller • jp
7
2026-01-19 • via Nuitee
J
Juudai • extended_group • jp
7
良かったです。
2026-01-19 • via Nuitee
N
Nozomi • solo_traveller • jp
10
2026-01-19 • via Nuitee