Fairways Hotel Kisumu

Hotels
8.8 (282 reviews)
Lake Basin Mall; Kanyakwar; Off Kakamega Rd. , Kisumu , ke

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.01
Multiple mentions of unclean rooms and unsatisfactory housekeeping.
Service
9.48
Overall praise for staff friendliness and service despite some issues.
Location
9.02
Positive remarks on location being quiet and calming, but somewhat distant from amenities.
Room Quality
8.47
Generally well-reviewed, but issues with the shower temperature and cleanliness were noted.
Amenities
8.5
Guest requests for more amenities; currently seen as lacking.
Value for Money
8.96
Mixed reviews, some felt value was good while others note distance from town as a drawback.
Food and Beverage
9.01
Generally good food quality with some issues regarding freshness at breakfast.
Overall Experience
8.98
A mostly positive experience with specific areas highlighted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:49

Property Description

Luxurious Accommodation with Stunning Views

Modern Amenities and Services
Featuring air-conditioned rooms with city or mountain views, Best Western Kisumu Hotel provides a comfortable stay with essential amenities like a fridge, safety deposit box, and room service. Guests can enjoy a variety of cuisines at the on-site restaurant, including African, American, and Pizza options. Additionally, the hotel offers a children's playground, perfect for families, and activities like darts and cycling for entertainment.

Convenient Location and Shuttle Service
Situated near popular attractions like Ndere Island National Park and Kakamega Forest Station, this 4-star hotel is ideal for travelers looking to explore Kisumu. With a paid airport shuttle service available, guests can easily access the hotel from Kisumu International Airport, only 7 km away.

Experience luxury and convenience at Best Western Kisumu Hotel - book your stay now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 282 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
J
Julie • couple • ae
9
Had a wonderful stay.
Cons:

The airport pickup was not on time, and I had to wait for 30 minutes, even though the pickup details had been communicated before I boarded the plane. This was quite inconvenient and disappointing, especially after providing the information in advance.

2026-08-17 • via Nuitee
M
Maurice • solo_traveller • ke
8
2026-08-09 • via Nuitee
J
Jacob • couple • ie
10
2026-07-15 • via Nuitee
S
Silvia • solo_traveller • it
8
2026-07-11 • via Nuitee
L
Linda • family_with_children • ke
8
Definitely go there again, especially for the breakfast
Pros:

The breakfast was amaizing, the staff were very hospitable, the rooms were very clean... Loved it

Cons:

The view from the lake was abit too far

2026-06-06 • via Nuitee
D
Dennis • couple • gb
6
2026-05-27 • via Nuitee
P
Petra • solo_traveller • cz
10
2026-05-03 • via Nuitee
R
Raphael • solo_traveller • ke
10
Pros:

grass lawn for kids to play

2026-04-21 • via Nuitee
S
Sarah • family_with_children • gb
9
2026-03-10 • via Nuitee
M
Maxwell • family_with_children • ke
10
2026-03-07 • via Nuitee
A
Agustin • couple • es
8
Sunset loking Lake
Pros:

Calm and Location

Cons:

Lack gym and pool

2026-01-27 • via Nuitee
M
Moraa • family_with_children • ke
8
The staff was friendly and accommodating
Pros:

The place was clean, calm and spacious.

2026-01-22 • via Nuitee
W
Winnie • solo_traveller • de
6
Good
Pros:

The workers were nice

Cons:

The shower takes forever to produce warm water . It takes almost 10 minutes.

2026-01-22 • via Nuitee
S
Sheila • solo_traveller • ke
9
Loved it and would do it again
Pros:

Great facility, friendly and helpful staff

Cons:

Nothing!

2026-01-22 • via Nuitee
D
Diane • solo_traveller • gb
9
2026-01-19 • via Nuitee
M
MARTIN • solo_traveller • ca
10
Pros:

One of the best in Kisumu

2026-01-11 • via Nuitee
S
Silvia • solo_traveller • it
9
2026-01-04 • via Nuitee
C
CHRISTINE • couple • us
8
Loved it
Pros:

Staff members and location and rooms

Cons:

The towels they are giving the customers are SOOOO OLD and torn . They need to replace those. And their hot water system doesn’t work. Took cold shower 2x

2026-01-03 • via Nuitee
L
Lisa • couple • us
1
Not worth the $
Pros:

George was a nice Chief

2026-01-01 • via Nuitee
H
Haben • extended_group • us
8
Pros:

Great patio!

Cons:

Cockroach in bathroom

2025-12-25 • via Nuitee