Fairways Hotel Kisumu

Hotels
•
Best Western
8.8 (275 reviews)
Lake Basin Mall; Kanyakwar; Off Kakamega Rd. , Kisumu , ke

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.01
Multiple mentions of unclean rooms and unsatisfactory housekeeping.
Service
9.48
Overall praise for staff friendliness and service despite some issues.
Location
9.02
Positive remarks on location being quiet and calming, but somewhat distant from amenities.
Room Quality
8.47
Generally well-reviewed, but issues with the shower temperature and cleanliness were noted.
Amenities
8.5
Guest requests for more amenities; currently seen as lacking.
Value for Money
8.96
Mixed reviews, some felt value was good while others note distance from town as a drawback.
Food and Beverage
9.01
Generally good food quality with some issues regarding freshness at breakfast.
Overall Experience
8.98
A mostly positive experience with specific areas highlighted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:49

Property Description

Luxurious Accommodation with Stunning Views

Modern Amenities and Services
Featuring air-conditioned rooms with city or mountain views, Best Western Kisumu Hotel provides a comfortable stay with essential amenities like a fridge, safety deposit box, and room service. Guests can enjoy a variety of cuisines at the on-site restaurant, including African, American, and Pizza options. Additionally, the hotel offers a children's playground, perfect for families, and activities like darts and cycling for entertainment.

Convenient Location and Shuttle Service
Situated near popular attractions like Ndere Island National Park and Kakamega Forest Station, this 4-star hotel is ideal for travelers looking to explore Kisumu. With a paid airport shuttle service available, guests can easily access the hotel from Kisumu International Airport, only 7 km away.

Experience luxury and convenience at Best Western Kisumu Hotel - book your stay now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 275 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
S
Sarah • family_with_children • gb
9
2026-03-10 • via Nuitee
M
Maxwell • family_with_children • ke
10
2026-03-07 • via Nuitee
A
Agustin • couple • es
8
Sunset loking Lake
Pros:

Calm and Location

Cons:

Lack gym and pool

2026-01-27 • via Nuitee
M
Moraa • family_with_children • ke
8
The staff was friendly and accommodating
Pros:

The place was clean, calm and spacious.

2026-01-22 • via Nuitee
S
Sheila • solo_traveller • ke
9
Loved it and would do it again
Pros:

Great facility, friendly and helpful staff

Cons:

Nothing!

2026-01-22 • via Nuitee
W
Winnie • solo_traveller • de
6
Good
Pros:

The workers were nice

Cons:

The shower takes forever to produce warm water . It takes almost 10 minutes.

2026-01-22 • via Nuitee
D
Diane • solo_traveller • gb
9
2026-01-19 • via Nuitee
M
MARTIN • solo_traveller • ca
10
Pros:

One of the best in Kisumu

2026-01-11 • via Nuitee
S
Silvia • solo_traveller • it
9
2026-01-04 • via Nuitee
C
CHRISTINE • couple • us
8
Loved it
Pros:

Staff members and location and rooms

Cons:

The towels they are giving the customers are SOOOO OLD and torn . They need to replace those. And their hot water system doesn’t work. Took cold shower 2x

2026-01-03 • via Nuitee
L
Lisa • couple • us
1
Not worth the $
Pros:

George was a nice Chief

2026-01-01 • via Nuitee
H
Haben • extended_group • us
8
Pros:

Great patio!

Cons:

Cockroach in bathroom

2025-12-25 • via Nuitee
C
CHRISTINE • family_with_children • us
9
Pros:

Excellent

Cons:

Too crowded when there is seminar

2025-12-23 • via Nuitee
M
Moragwa • couple • tz
8
2025-12-21 • via Nuitee
M
Mweni • family_with_children • de
10
Pros:

Gute Lage und Anbindung, freundliches Personal.

2025-12-19 • via Nuitee
S
Sarah • couple • bh
6
Not worth it
Pros:

Location was good.

Cons:

We made them clean the room again after we checked in because it was dirty

2025-12-10 • via Nuitee
M
Michael • couple • de
7
2025-12-10 • via Nuitee
K
kassim • family_with_children • ke
8
2025-12-08 • via Nuitee
M
Moragwa • solo_traveller • tz
8
2025-12-07 • via Nuitee
A
Anisa • extended_group • ke
5
Served the purpose for this trip but would not rave about it to friends
Pros:

The breakfast had a decent selection of fruit and hot food. It is a little out of town but this is nice if you want a bit more quiet after a long day in town.

Cons:

The room promises a lake view and is a room that costs more. This is misleading. The lake is far in the horizon and hardly visible. Room could have been cleaned a little better and the staff are not well trained.

2025-11-17 • via Nuitee