Eleven Pearl Boutique Hotel & Spa

Hotels
8.6 (609 reviews)
Diani Beach Road 200 metres After Baobab Resort , Diani Beach , ke

listing image 1
Show all photos

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Delicious food
Cons:
Staff inconsistency
Room discrepancies
Value for money concerns

Categories

Cleanliness
8.84
Many reviews praise the clean rooms, indicating a strong standard for cleanliness.
Service
9.01
A good portion of staff are recognized as friendly and helpful, elevating the service rating despite some negative experiences.
Location
9.35
Numerous mentions of a great location near the beach contribute to a high score.
Room Quality
7.8
Some complaints about rooms not matching pictures and privacy issues suggest a lower score for room quality.
Amenities
8.53
Amenities are viewed favorably overall, but some issues with the kids club and spa affect the score.
Value for Money
8.1
Mixed sentiments about whether the experience matched the high price suggest a modest rating.
Food and Beverage
8.34
While food is mentioned as delicious by some, there are comments about food not meeting expectations for others.
Overall Experience
8.81
Overall sentiment reflects positive experiences, even with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:19

Property Description

Luxurious Beachfront Stay

Exquisite Facilities: Eleven Pearl Boutique Hotel & Spa boasts an outdoor pool, fitness center, and garden, offering a serene retreat. Guests can unwind in the shared lounge, terrace, or bar, ensuring a relaxing stay.

Culinary Delights: Indulge in a fusion of flavors at the on-site restaurant, serving African, French, and Greek cuisine. Vegetarian options are also available, catering to diverse palates.

Family-Friendly: With a kids' club, children's playground, and activities like darts, skiing, and cycling nearby, families can create unforgettable memories. Enjoy the pristine Diani Beach just steps away.

Book now for an unforgettable beachfront experience at Eleven Pearl Boutique Hotel & Spa.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 609 reviews
Cleanliness: 8.84
Service: 9.01
Location: 9.35
Room Quality: 7.8
Amenities: 8.53
Value for Money: 8.1
Food and Beverage: 8.34
Overall Experience: 8.81
M
Maarten • couple • nl
8
2026-05-09 • via Nuitee
M
Maria Jose • extended_group • cl
7
We had a nice time
Pros:

Its a nice location in front of the beach with lots of sun beads for everyone. Food is ok and cheaper than other places around. Staff showed willing to help as we asked to change rooms because the first night we couldnt sleep because of all the noise on the roof, like falling coconuts or something from the trees. They moved us into a different room where we didnt have the problem

Cons:

Breakfast was ok, not much variety and when I asked for an omelette with 2 yolks and 3 whites, I was given 2 different omelettes (one made only with 2 yolks and the other one with 3 whites, which I thought it was funny but the staff needs better trainning. One day we decided to sleep we were awaken with a telephone call asking for us to come and have breakfast. Then someone else called us again saying we needed to check out when we had arranged for another night. So there are details than can be improved.

2026-05-04 • via Nuitee
D
damien • family_with_children • fr
1
Won’t come back to this place
Cons:

The pictures are not reflecting the hotel , too noisy, a tent were in front our room , staff noise near our room , charge 500 kes to bring drinks on the terrace only 20 meters from the bar , breakfast coffee is very bad and they charge others coffee not at the breakfast

2026-04-29 • via Nuitee
A
Angelika • couple • de
10
Pros:

ALLES

2026-04-24 • via Nuitee
P
Petra • solo_traveller • de
8
2026-04-19 • via Nuitee
Y
Yvonne • family_with_children • ug
7
Pros:

The direct access to the beach, the location close to other lodges and restaurants, the breakfast, the Seaview, the amenities of the room including cattle. Creamer was missing though.
The relaxed atmosphere in general. The beach is very clean and even better than at other properties we stayed before.
The room was cleaned very well. We also did the Wasini Island day tour including dolphin and coral snorkelling and incredible seafood lunch. This tour is definitely every dollar worth it.

Cons:

That we were given a room next to two big families with several children, and next to the bar area with music.
We were shifted then to a better room on the left. But still our neighbours kept on coming at night and bang doors.
So seaview rooms should be really given left from the restaurant where it is more quiet and really Seaview. We shall request this another time.
Everything else was fine.

2026-04-18 • via Nuitee
F
Francesca • extended_group • it
10
A hidden pearl right on the beachfront!
Pros:

The property is beautiful, in perfect harmony with the surrounding nature and right on the beachfront. The room we stayed in was wonderful, with great attention to every detail. The design was tasteful and refined, and the materials used in the furnishings were exceptionally beautiful, from the wooden desk to the flooring.

The services provided were impeccable. In the room, you can find everything you might need. The staff were kind, professional, and extremely patient. A special thanks to Albert, who was a perfect host and made our stay even more special.

Breakfast in the morning was excellent, limited selection, but very good quality.

2026-04-16 • via Nuitee
Z
Zerlina • couple • gb
3
Paid for ocean view, got downgraded with poor compensation
Pros:

Good location, the staff were polite and hospitable

Cons:

We were informed shortly before arrival that our ocean view room was unavailable and we would need to stay in a much smaller garden view room for one night, supposedly due to rain damage. However, staff later gave conflicting explanations which made the situation unclear.

We paid for an ocean view room for three nights, so we expected a partial refund for the downgrade. Instead, we were only offered a small discount on food and services (10%, increased to 20% after we complained), which did not feel appropriate given the difference in rooms.

2026-04-09 • via Nuitee
L
leonardo • extended_group • it
5
2026-04-08 • via Nuitee
C
Carmen • extended_group • es
10
2026-04-03 • via Nuitee
J
Jürgen • extended_group • de
10
Absolut erholsamer Aufenthalt in super Lage
Pros:

Einfach alles. Die Lage und das kleine familiäre Hotel direkt am Strand. Das Frühstück war wie immer super lecker. Ebenso das Essen aus dem Restaurant... Immer alles frisch und der Thai Fish ist besonders zu empfehlen. Es sind sehr angenehme Gäste dort und das Personal immer sehr freundlich und hilfsbereit. Alles einfach alles super.

Cons:

Nichts

2026-03-19 • via Nuitee
D
dethinne • couple • be
8
Pros:

Le coin piscine, la gentillesse du personnel, la qualité de la nourriture

Cons:

Le coin travaux ...coupures de courant répétés dans la chambre ac les travaux, pas tjs eau chaude nn plus

2026-03-16 • via Nuitee
A
Alexia • couple • fr
10
MERCI 🙏🏽
Pros:

Une expérience fantastique. Les chambres sont d'un confort absolu et les repas sont un pur délice. Un immense merci à toute l'équipe pour leur accueil chaleureux et leur disponibilité. Tout était parfait, je recommande les yeux fermés !
Un immense merci à Omar de la sécurité pour sa bienveillance , Djuma pour sa gentillesse et son accueil, Shee, un homme incroyable et tellement humain, et Abdallah , qui a rendu ce séjour remplie de bienveillance, de générosité, de partage. C’est le cœur triste que nous quittons les lieux…
Un grand « ASANTE SANA »

2026-03-12 • via Nuitee
S
Sabrina • couple • de
6
Pros:

Sehr schöne Lage am Strand. Transport zu Cafés/Restaurant oder kleinen Läden mit Tuktuks. Schöne Bungalows. Leckeres Frühstück mit Obst, lokalem Essen, Toast und Cornflakes/Müsli. Die Massage war sehr cool :)

Cons:

Die Bungalows sind "nur" verwinkelt und haben keine Türen. Das Badezimmer ist direkt mit dem Schlafzimmer verbunden. Man bekommt pro Tag 1l Wasser (für 2 Personen). Schmeckt leider absolut nicht (wie verschmorter Kabelgeruch).
Wozu einen Kühlschrank im Bungalow, wenn Essen & Getränke von Extern in der ganzen Anlage nicht erwünscht sind?
Als wir am 2. Abend um 22:30 Uhr noch etwas and er Bar bestellen wollten, hieß es, dass der Barkeeper schon weg ist. (Öffnungszeit bis 23 Uhr) Wir wurden kurz nach 22 Uhr gefragt, ob wir etwas trinken wollen. Unsere Antwort "später". Ein Hinweis, das sie früher schließen wäre nett gewesen. Wilde Katzen, die beim Essen um die Füße streichen sind wohl "normal"

2026-03-11 • via Nuitee
D
Dianne • couple • nl
10
Fijne, relaxte dagen gehad bij dit resort
Pros:

Hele fijne rustige omgeving aan een mooi stuk strand. Personeel staat voor je klaar en is heel vriendelijk.

Cons:

Enige puntje van aandacht is een douchegordijn voor het toilet. Dat geeft weinig privacy, een deur of wat meer afsluiting zou wel helpen

2026-03-09 • via Nuitee
A
Anett • couple • de
9
Pros:

Super schönes kleines Hotel. Besonders erwähnenswert ist das Personal und die direkte Strandlage. Das Personal sehr freundlich und aufmerksam. Ein besonderer Dank geht an Rama.
Das Frühstücksangebot könnte besser sein. 9 Tage das gleiche recht überschaubare Angebot. Eine Sorte Wurst ( Aufschnitt) ist definitiv zu wenig. Käse, ausser 1 Sorte Schmierkäse, gab es überhaupt nicht.
Wir sind als gute Freunde verreist und hatten einen Bungalow mit Meerblick. Lohnt sich auf jeden Fall das zu buchen. Was uns nicht gefallen hat, das es keine Toilettentür gibt. Die Toilette ist nur mit einem Duschvorhang getrennt, vom, in etwa 1,5 Meter entfernten, Bett. Das funktioniert nicht bei Freunden oder frischen Liebespaaren🙄
Tip: Auf keinen Fall Geld wechseln im Hotel. Der Wechselkurs ist eine Frechheit. Und kein Tuk Tuk über das Hotel bestellen. Das Hotel bestellt ein Tuk Tuk und man zahlt über diese Buchung das doppelte. Einfach aus dem Hotel raus auf die Straße gehen, da stehen etliche Tuk Tuk's und man bezahlt die Hälfte.

Cons:

Siehe ausführlicher Text

2026-03-05 • via Nuitee
J
Jérôme • family_with_children • fr
9
Je recommande cet établissement
Pros:

La proximité avec la plage et l’hôtel est familial

Cons:

Les vendeurs sur la plage qui harcèlent les touristes

2026-02-23 • via Nuitee
A
Alessandrini • couple • it
2
Pros:

Colazione decente, personale gentile, il resto pessimo

Cons:

La pulizia delle zone comuni veramente pessima, necesdita anche di fare una seria derattizzazione!!!!!

2026-02-22 • via Nuitee
P
Pierre • couple • fr
2
2026-02-12 • via Nuitee
N
Nicola • couple • gb
10
Pros:

The location was brilliant, the beach was perfect.
The accomodation was beautiful, clean and very comfy. Slept so well
Food was great
Staff were brilliant, loved watching them collect coconuts

Cons:

Nothing it was all great 😃

2026-02-10 • via Nuitee