Well Sleep Hotel

Hotels
6.7 (34 reviews)
Makataeva Street 126 , Almaty , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Limited breakfast
Poor service

Categories

Cleanliness
4.85
Reviews mention dirtiness and bad maintenance of rooms.
Service
9.31
Positive mention of friendly reception staff, despite some service issues.
Location
7.86
Good location according to some reviews, but difficult to find.
Room Quality
5.81
Rooms described as old and not well-maintained.
Amenities
7.34
Limited breakfast options noted but minor amenities not mentioned.
Value for Money
6.8
Mixed reviews on value considering cleanliness and room quality.
Food and Beverage
4.85
Limited breakfast offerings lead to a lower score.
Overall Experience
6.82
General sentiment is negative due to several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:27

Property Description

Convenient Location
Situated just a 15-minute walk from Zhibek Joly Metro Station in Almaty, Well Sleep Hotel offers easy access to the city center, only a 5-minute drive away.

Comfortable Rooms
Each room is equipped with air conditioning, a minibar, and cable TV for a relaxing stay. The bathroom amenities include a hairdryer, slippers, and bathrobes, with some rooms even featuring a luxurious spa bath.

Dining Options
Guests can enjoy a meal at the hotel's restaurant or opt for the convenience of room service for a more private dining experience.

Ready to experience comfort and convenience in Almaty? Book your stay at Well Sleep Hotel now.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for KZT 5,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 34 reviews
Cleanliness: 4.85
Service: 9.31
Location: 7.86
Room Quality: 5.81
Amenities: 7.34
Value for Money: 6.8
Food and Beverage: 4.85
Overall Experience: 6.82
D
Doğan • solo_traveller • tr
8
Pros:

Şehir merkezinde heryere yakın

Cons:

Odalarda su ısıtıcı yok

2026-02-26 • via Nuitee
Радик • couple • kz
8
2026-01-27 • via Nuitee
L
li • extended_group • cn
5
下次不来了
Pros:

房间看起来很干净，床品也是干净的

Cons:

这基本上不是宾馆和酒店，类似于国内的旅馆。隔音非常差，隔壁浴室的水声仿佛响在耳边，楼道的脚步声非常清晰。房间里没有水。 位置也不太好找，周围环境一般。 房间也比较旧

2026-01-19 • via Nuitee
A
Aziza • solo_traveller • kg
8
2025-11-19 • via Nuitee
D
Daniel • couple • pl
9
2025-11-16 • via Nuitee
Руслан • solo_traveller • kz
3
2025-11-15 • via Nuitee
D
Diana • couple • kz
8
2025-11-06 • via Nuitee
A
Abrukov • couple • ru
9
I like it
Pros:

Everything

Cons:

Nothing

2025-10-05 • via Nuitee
C
Carmelo • couple • es
10
Buen ambiente.
Pros:

La ubicación muy buena que tenía y la relación precio con el servicio ideal.

Cons:

Únicamente tener en cuenta que el desayuno es muy poco y limitado a te, avena con leche y 2 rebanadas de pan tostado, mantequilla y mermelada. Así que luego nos a tocado desayunar fuera en otro lugar.

2025-10-04 • via Nuitee
Наталья • family_with_children • ru
10
2025-10-01 • via Nuitee
Константин • couple • ru
9
2025-09-19 • via Nuitee
M
Martin • family_with_children • de
8
Ok
Cons:

Das Frühstück war nicht empfehlenswert

2025-09-13 • via Nuitee
T
Talgat • family_with_children • kz
3
Pros:

две девушки админы, имена не запомнил, очень приветливые.

Cons:

админ настя, толстая цыганка с недовольной рожей.как она вообще там работает? управленцам похер по ходу, потому что на нее куча жалоб а 2гис. очень старый ремонт, двери, мебель и сантехника в номерах, прям вообще древние.

2025-09-05 • via Nuitee
GERMAN AMANOV • family_with_children • uz
2
Pros:

Ничего

Cons:

Отель на фотках норм, в реальности грязь. Санузел запах, трещины на стенах, простыни грязные. Похоже отель на час. Оплатили, хотели выселиться через 5 минут, деньги не вернули, уехали в другой отель

2025-08-25 • via Nuitee
N
Nurbolat • couple • kz
4
2025-08-20 • via Nuitee
A
Alexey • couple • es
4
От этого места негативный заряд. Не советую (
Cons:

Взяли деньги за два кофе, хотя завтрак включен. Типо, что я пришел после 9:30. И обслуживающий персонал покрикивал друг на друга

2025-08-17 • via Nuitee
Марина • family_with_children • kz
5
2025-08-13 • via Nuitee
S
Sergey • solo_traveller • kz
5
Pros:

Милана на ресепшене пример клиенториентированного сервиса, если бы не она проживание было бы совсем печальным

Cons:

Грязно. Так нельзя!

2025-07-28 • via Nuitee
M
Munkhbayar • family with young children • mn
7
Good
2024-11-28 • via Nuitee
J
Jonathan • with friends • at
10
Exceptional
Pros:

Small gut very nice room. Good Breakfast. Very friendly stuff

2024-08-20 • via Nuitee