HANNAH INN mini-hotel

Hotels
8.6 (994 reviews)
21/1 Tashenov Street , Astana , kz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Good service
Cleanliness
Location
Cons:
Shared bathrooms
Bedding issues
Ventilation problems

Categories

Cleanliness
8.18
Cleanliness is generally good but there were mentions of cleanliness issues in shared areas.
Service
8.95
Multiple reviews praised the staff for being polite, responsive, and helpful.
Location
8.89
The location is noted as good for relaxation away from the city's hustle.
Room Quality
8.54
Room quality is decent but some reviews mention issues with bedding and furniture.
Amenities
8.67
Amenities provided are satisfactory for the price point, with some room for improvement.
Value for Money
8.73
Good value for the price, though some guests feel improvements could be made.
Food and Beverage
8.18
Food options available, but specific experiences weren't highlighted in reviews.
Overall Experience
8.65
Overall, guests express a good experience largely due to cleanliness, service, and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:48

Property Description

Convenient Location
Located just 4.2 km from Bayterek Monument, HELLO INN budget hotel offers easy access to popular landmarks such as Expo 2017 Astana and Kazakhstan Sports Palace. With Nursultan Nazarbayev International Airport only 17 km away, guests can quickly reach their destination upon arrival.

Comfortable Accommodation
Each room at HELLO INN budget hotel is equipped with essential amenities including slippers and bed linen, ensuring a comfortable stay for every guest. The shared bathroom adds convenience for travelers looking to relax after a day of exploring Astana.

Welcoming Services
Enjoy the hospitality of a 24-hour front desk and free WiFi throughout the property. The shared lounge, terrace, and bar provide perfect settings to unwind and socialize during your visit to Astana.

Book your stay at HELLO INN budget hotel now and experience a pleasant and budget-friendly accommodation in the heart of Astana.

Important information:

Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 6 years old and over stay for KZT 4,000 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 994 reviews
Cleanliness: 8.18
Service: 8.95
Location: 8.89
Room Quality: 8.54
Amenities: 8.67
Value for Money: 8.73
Food and Beverage: 8.18
Overall Experience: 8.65
Әмір • solo_traveller • kz
6
2026-07-03 • via Nuitee
M
MARAT • solo_traveller • kz
10
Чисто,уютно, своя закрытая парковка
Pros:

Удобное расположение

2026-07-02 • via Nuitee
Кристина • solo_traveller • kz
10
2026-06-27 • via Nuitee
T
Tadeusz • family_with_children • pl
8
2026-06-23 • via Nuitee
Михаил • solo_traveller • kz
10
Pros:

Хороший мини-отель. Приемлемая цена, удобное, уютное место расположение, много парков, рядом канал Акбулак и Набережная Ишима. Вкусные завтраки, хороший вежливый приятный персонал. Посетители тоже все адекватные, всё тихо и спокойно. В следующий раз как буду в Астане, обязательно выберу этот отель и буду рекомендовать его родным и знакомым. Большое спасибо 🙏🙏🙏

2026-06-23 • via Nuitee
Галина • solo_traveller • kz
7
Pros:

Бюджетный номер на ночь, чистое белье, тихо. Все устроило.

Cons:

Розетка, выскакивала зарядка.

2026-06-22 • via Nuitee
Элисхан • couple • ru
4
2026-06-22 • via Nuitee
T
Timon4e • solo_traveller • kz
5
Такое себе, но если надо просто переночевать то пойдет
Pros:

Персонал отличный, номер ужасен. Очень грязно. Шумно, спать невозможно.

Cons:

Всё кроме персонала. Но есть плюсы. Вкусный завтрак, отличный персонал и есть закрытая парковка для авто.

2026-06-17 • via Nuitee
T
Tadeusz • family_with_children • pl
8
2026-06-17 • via Nuitee
A
Aigul • solo_traveller • kz
10
2026-06-14 • via Nuitee
Казакбай • solo_traveller • kz
10
Pros:

Супер отдохнул, чисто , уютно.Вкусный кофе.

2026-06-14 • via Nuitee
K
Karim • solo_traveller • kz
9
2026-06-14 • via Nuitee
Владимир • solo_traveller • kz
6
2026-06-12 • via Nuitee
M
mumina • family_with_children • kz
10
2026-06-10 • via Nuitee
S
Samadov • solo_traveller • tj
10
2026-06-06 • via Nuitee
A
Aleksandra • solo_traveller • ru
5
Cons:

Very weird location of room with windows to corridor with all the time turn on and turn off light as in jail (so no chance to sleep, cause ppl always going to toilet and shower, well it’s looks like a night club lighting)
Pillows are not comfortable, poor my neck

2026-06-05 • via Nuitee
A
Adil • solo_traveller • kz
10
2026-06-03 • via Nuitee
X
Xingping • solo_traveller • cn
10
2026-06-01 • via Nuitee
X
Xingping • solo_traveller • cn
10
2026-06-01 • via Nuitee
A
ANDREI • solo_traveller • kz
10
2026-05-26 • via Nuitee