HANNAH INN mini-hotel

Hotels
8.6 (1015 reviews)
21/1 Tashenov Street , Astana , kz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Good service
Cleanliness
Location
Cons:
Shared bathrooms
Bedding issues
Ventilation problems

Categories

Cleanliness
8.18
Cleanliness is generally good but there were mentions of cleanliness issues in shared areas.
Service
8.95
Multiple reviews praised the staff for being polite, responsive, and helpful.
Location
8.89
The location is noted as good for relaxation away from the city's hustle.
Room Quality
8.54
Room quality is decent but some reviews mention issues with bedding and furniture.
Amenities
8.67
Amenities provided are satisfactory for the price point, with some room for improvement.
Value for Money
8.73
Good value for the price, though some guests feel improvements could be made.
Food and Beverage
8.18
Food options available, but specific experiences weren't highlighted in reviews.
Overall Experience
8.65
Overall, guests express a good experience largely due to cleanliness, service, and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:48

Property Description

Convenient Location
Located just 4.2 km from Bayterek Monument, HELLO INN budget hotel offers easy access to popular landmarks such as Expo 2017 Astana and Kazakhstan Sports Palace. With Nursultan Nazarbayev International Airport only 17 km away, guests can quickly reach their destination upon arrival.

Comfortable Accommodation
Each room at HELLO INN budget hotel is equipped with essential amenities including slippers and bed linen, ensuring a comfortable stay for every guest. The shared bathroom adds convenience for travelers looking to relax after a day of exploring Astana.

Welcoming Services
Enjoy the hospitality of a 24-hour front desk and free WiFi throughout the property. The shared lounge, terrace, and bar provide perfect settings to unwind and socialize during your visit to Astana.

Book your stay at HELLO INN budget hotel now and experience a pleasant and budget-friendly accommodation in the heart of Astana.

Important information:

Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 1015 reviews
Cleanliness: 8.18
Service: 8.95
Location: 8.89
Room Quality: 8.54
Amenities: 8.67
Value for Money: 8.73
Food and Beverage: 8.18
Overall Experience: 8.65
D
Danilo Morea solo_traveller it
6
Pros:

Albergo abbastanza nuovo.
Personale gentile col quale però era necessario comunicare con google translator.

Cons:

Là stanza non era pulitissima; c'erano capelli in stanza e nella doccia.
Stanza molto piccola.
Cuscino molto alto.

2026-08-28 via Nuitee
N
Nysanbek solo_traveller kz
9
Хороший отель для того чтобы провести выходные
Pros:

Было уютно , цена соответствует

Cons:

Было немного неудобно в плане душа , дверь не закрывалась

2026-08-28 via Nuitee
N
Natalia family_with_children ru
10
2026-08-27 via Nuitee
C
Crabtree solo_traveller kz
9
Whenever I visit Astana this is where I always stay.
Pros:

Great location between old and new town
Very tranquil and relaxing
Same price range of some hostels but with own room.

Cons:

Food choices a little limited.

2026-08-26 via Nuitee
Ömer solo_traveller tr
10
Şehirmerkezinde güzel bir konaklama
Pros:

İdeal ve yeterli

Cons:

hijyen

2026-08-25 via Nuitee
Y
Yukino solo_traveller jp
7
2026-08-24 via Nuitee
S
sinan couple tr
9
Pros:

Çok temiz çok şirin ram fiyat performans oteli, çalışanlar çok ilgiliydi.

Cons:

Aşırı temiz

2026-08-20 via Nuitee
Аскар solo_traveller kz
9
2026-08-19 via Nuitee
M
Martina solo_traveller sk
5
2026-08-18 via Nuitee
H
Hagen solo_traveller ie
9
Pros:

Great room, everything fine, very flexible when I wanted to change my booking.

2026-08-16 via Nuitee
V
vasily solo_traveller ru
9
2026-08-16 via Nuitee
I
Israil solo_traveller fr
10
2026-08-14 via Nuitee
Кристина solo_traveller kz
10
Pros:

Всегда останавливаюсь в данном мини отеле,чисто, свежо,приемлемые цены

2026-08-11 via Nuitee
M
Madina solo_traveller kz
9
Pros:

Чисто

Cons:

Все устроило

2026-08-08 via Nuitee
A
Angelica solo_traveller ru
9
В целом отель хороший, приятный внутри и снаружи. До центра очень быстро дойти, если вы любите пешие прогулки. Персонал
Pros:

Расположение удобное, 15 -20 минутах пешком от центра города, ко всем достопримечательностям можно дойти. Чистый, приятный отель. Светлая комната. Всё необходимое есть, шкаф, стул, стол, кровать.
В начале заселилась в один номер, без окна, было очень душно и некомфортно в нём находиться, особенно спать. Пахло сыростью. Потом пошла на ресепшен, поменяла номер, мне его за час переоформили. Даже без всяких доплат. Спасибо.

Cons:

За время что была в отеле, неделя, уборку не делали в номере, возможно по запросу было, надо было уточнять.

2026-08-07 via Nuitee
Риад couple kz
3
2026-08-03 via Nuitee
N
Nelli solo_traveller de
7
Kleine und gemütlich
Pros:

Das Personal war sehr freundlich. Wir haben uns sehr wohl gefühlt.

Cons:

Das Hotel war etwas versteckt. Wir mussten den Eingang erstmal suchen.

2026-08-03 via Nuitee
P
Paweł couple pl
10
2026-08-02 via Nuitee
Аружан solo_traveller kz
1
2026-07-24 via Nuitee
K
KAZUJI solo_traveller th
2
2026-07-22 via Nuitee