HANNAH INN mini-hotel

Hotels
8.6 (970 reviews)
21/1 Tashenov Street , Astana , kz

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good service
Cleanliness
Location
Cons:
Shared bathrooms
Bedding issues
Ventilation problems

Categories

Cleanliness
8.18
Cleanliness is generally good but there were mentions of cleanliness issues in shared areas.
Service
8.95
Multiple reviews praised the staff for being polite, responsive, and helpful.
Location
8.89
The location is noted as good for relaxation away from the city's hustle.
Room Quality
8.54
Room quality is decent but some reviews mention issues with bedding and furniture.
Amenities
8.67
Amenities provided are satisfactory for the price point, with some room for improvement.
Value for Money
8.73
Good value for the price, though some guests feel improvements could be made.
Food and Beverage
8.18
Food options available, but specific experiences weren't highlighted in reviews.
Overall Experience
8.65
Overall, guests express a good experience largely due to cleanliness, service, and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:48

Property Description

Convenient Location
Located just 4.2 km from Bayterek Monument, HELLO INN budget hotel offers easy access to popular landmarks such as Expo 2017 Astana and Kazakhstan Sports Palace. With Nursultan Nazarbayev International Airport only 17 km away, guests can quickly reach their destination upon arrival.

Comfortable Accommodation
Each room at HELLO INN budget hotel is equipped with essential amenities including slippers and bed linen, ensuring a comfortable stay for every guest. The shared bathroom adds convenience for travelers looking to relax after a day of exploring Astana.

Welcoming Services
Enjoy the hospitality of a 24-hour front desk and free WiFi throughout the property. The shared lounge, terrace, and bar provide perfect settings to unwind and socialize during your visit to Astana.

Book your stay at HELLO INN budget hotel now and experience a pleasant and budget-friendly accommodation in the heart of Astana.

Important information:

Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 6 years old and over stay for KZT 4,000 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 970 reviews
Cleanliness: 8.18
Service: 8.95
Location: 8.89
Room Quality: 8.54
Amenities: 8.67
Value for Money: 8.73
Food and Beverage: 8.18
Overall Experience: 8.65
C
chunling • solo_traveller • cn
2
这件事情让我气愤，是因为我无知了，我不知道阿斯塔纳的酒店服务可以做成这样！
Pros:

新，硬件除了床以外都满意。

Cons:

对整个哈萨克的好感一下子被这里的员工毁了。11:53就会过来敲门，可以连续三次，还拿着pos机！我半夜到的想多休息一下都不能。语言不通，第二天订中午赶不回去怕他们生气扔我东西所以提前订好付款。他们又是说没有收到钱，让我无法呆在房间里面！ 感觉我来这个酒店是为她们服务的，方便且配合她们然后服务她们，而不是我作为客人可以享受服务！不管怎么说，我只能、只有给个差评。太糟糕的一次住宿体验了！

2026-05-22 • via Nuitee
P
POLINA • solo_traveller • ru
8
2026-05-20 • via Nuitee
B
bo • solo_traveller • kr
8
Pros:

친절함 주차좋음

Cons:

조금 구석에있음

2026-05-19 • via Nuitee
安娜wang • solo_traveller • se
10
Pros:

Very good

2026-05-17 • via Nuitee
V
Viacheslav • solo_traveller • ru
10
Pros:

все понравилось. Остановился на одну ночь. Номер чистый, кровать удобная. Цена приемлемая

Cons:

такого нет

2026-05-17 • via Nuitee
A
Ali • extended_group • az
9
Qiymətinə görə yetəri qədər yüksək xidmət daxil olan hoteldir
Pros:

Hotel qiymətinə görə yaxşı idi. Təmiz, səliqəli və bir çox lazımi avadanlıqlarla təchiz edilmişdi. Çalışanların xanımların səmimiyyəti və anlayışı təqdirə layiq idi. Uçuşumuz gecə olduğu üçün, çalışan xanımlardan xahiş edib, lobbydə qala bilməyimiz üçün şərait yaratdılar. Buna görə də əlavə təşəkkürlər bildirirəm

Cons:

Qiymətinə görə səhər yeməyi də olsa idi, əla ola bilərdi. Otaqlar kiçik idi. 3 nəfərlik otaq, 2 nəfər üçün dizayn edilmişdi. Yerləşdiyi məkan isə əsas turistik məkanlara biraz uzaqlıqdadır. Təxminən 30-40 dəqiqə piyada yürüyüşlə çata bilirsiniz. Yaxın olan bəzi məkanların şəkillərini qryd edirəm

2026-05-11 • via Nuitee
A
Aisulu • solo_traveller • kz
8
2026-05-11 • via Nuitee
Евгений • solo_traveller • ru
10
Pros:

Чисто,уютно,по домашнему, не дорого, то что нужно если вам нужно переночивать

2026-05-10 • via Nuitee
Аяулым • solo_traveller • kz
10
Cons:

окно маленькое

2026-05-08 • via Nuitee
A
Anna • solo_traveller • pl
10
2026-05-05 • via Nuitee
I
Irina • solo_traveller • rs
9
Pros:

Приятный дизайн интерьера, очень чисто, вкусный кофе, хорошее обслуживание. За эту цену соотношение хорошее.

Cons:

Одноместный номер, узкий и длинный как пенал, но дизайн сделан правильно поэтому не давит, но не было телевизора, и шкафа(он не влезет просто), только напольная вешалка. Было очень жарко, а окно в моем номере было в виде форточки высоко, и не очень помогало справиться с жарой. Ну и в мой «тариф» не входили средства гигиены, оказалось, что их надо покупать.

2026-05-03 • via Nuitee
Ельников Сергей Владимирович • couple • kz
9
Cons:

Всего два полотенца больших, нет отдельных для ног, и для лица. Чайник в номере есть, но ни чая ни воды в номере нет.

2026-04-24 • via Nuitee
A
Alina • solo_traveller • kz
10
Pros:

Отличное место, очень чисто, красиво, спокойно. благодарю администратора Гульнару за теплый прием

2026-04-16 • via Nuitee
J
Jacob • solo_traveller • us
8
Pros:

Friendly and helpful staff. Very clean and comfortable.

Cons:

Very hot in the rooms. No way to turn down the heat. No kettle in smaller rooms. Far from city center.

2026-04-10 • via Nuitee
Y
Yerbol • couple • kz
10
Pros:

Чисто, уютно, завтрак вкусный. Персонал приветливый.

Cons:

Нет

2026-04-08 • via Nuitee
Бержановна • solo_traveller • kz
10
Pros:

Удобства и комфорт, очень тихий и спокойно.
Вежливые персонал, чисто везде ,я классно отдохнула👍😘

2026-03-15 • via Nuitee
Хасанова • solo_traveller • kz
10
2026-03-10 • via Nuitee
D
Dudu • extended_group • sz
5
just ok
Pros:

wifi

Cons:

no ventilation, bedding not changed

2026-01-19 • via Nuitee
S
Stanislav • solo_traveller • kz
10
2026-01-19 • via Nuitee
P
Polina • family_with_children • us
10
It was a pleasant stay.
Pros:

The location of this hotel is great. It's quiet. The staff is very nice. The café is pretty cool for snacking.

2026-01-19 • via Nuitee