Hotel General

Hotels
8.6 (15 reviews)
Kunaeva Street 71 , Ekibastuz , kz

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Fax/photocopying
Ironing service
Sauna
Non-smoking throughout
Private check-in/check-out
Key card access
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Excellent staff service
Thematic and cozy atmosphere
Cons:
Cleanliness issues noted
Electrical outlet placement

Categories

Cleanliness
7.79
Mentioned a bug under the fridge indicating cleanliness issues.
Service
9.26
Excellent, attentive staff, making the stay pleasurable.
Location
8.8
No specific mention, assumed standard for a business hotel.
Room Quality
8.25
Thematic decor noted positively, but overall quality is average.
Amenities
8.78
Amenities were present but not specifically detailed in reviews.
Value for Money
8.74
Positive experience, likely perceived as good value.
Food and Beverage
8.29
Good breakfast mentioned, but overall food quality is average.
Overall Experience
8.86
Overall positive experiences highlighted despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:34

Property Description

Luxurious Amenities
Hotel General boasts a sauna, garden, and free Wi-Fi, ensuring a relaxing and convenient stay for all guests. The air-conditioned rooms are equipped with modern comforts like a minibar, flat-screen TV, and a private bathroom stocked with complimentary toiletries.

Delicious Dining
Indulge in the flavors of Russia at the on-site restaurant, where guests can savor authentic Russian cuisine without leaving the hotel premises. From traditional dishes to contemporary delights, the culinary experience at Hotel General is sure to impress even the most discerning palates.

Convenient Location
Situated just a 15 km drive from Ekibastuz Train Station and a short 25-minute drive from Maykain, Hotel General offers a strategic location for both leisure and business travelers. Book your stay now at Hotel General for a memorable and enjoyable experience.

Important information:

Please note that visa support for foreigners can be provided at surcharge. Please contact the property for additional information.

Please note that the hotel will contact you directly regarding the prepayment of your reservation. Prepayment should be made within 5 days after booking. The hotel reserves the right to cancel your reservation in case the deposit has not been transferred.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 15 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
Павел • couple • kz
9
2025-11-10 • via Nuitee
A
Alan • couple • gb
5
2025-11-02 • via Nuitee
Z
Zarina • solo_traveller • kz
10
2025-09-19 • via Nuitee
D
dietmar • solo_traveller • de
6
2025-09-15 • via Nuitee
A
ARTEM • solo_traveller • tr
10
2025-09-12 • via Nuitee
Арман • solo_traveller • kz
7
2025-08-22 • via Nuitee
Рамис • solo_traveller • kz
8
2025-08-15 • via Nuitee
Михаил • solo_traveller • pl
8
Pros:

Отличный заботливый персонал, общаться с местной барышней – одно удовольствие.

Cons:

Во-первых, под выключенным холодильником сидела какая-то многоножка.
Во-вторых, электрические розетки расположены далеко от кровати, так что нет возможности положить мобильник заряжаться на прикроватной тумбочке. А если заряжать его у стены, то придётся выключить телевизор или кондиционер, поскольку ближайшая свободная розетка есть только в ванной.

2025-08-05 • via Nuitee
Алексей • solo_traveller • kg
10
Pros:

Был в командировке, выбирал отель рандомно... и не разу не пожалел! Очень уютный отель, с тематической отделкой номеров с учётом калорита разных стран, отзывчивый и клиентооринтированый персонал, хорошие завтраки!

2025-08-04 • via Nuitee
Павел • solo_traveller • kz
10
2025-07-19 • via Nuitee
M
Mingfu • solo_traveller • cn
8
Pros:

员工态度好，非常热情。

Cons:

房间味道一般

2025-07-16 • via Nuitee
C
Cathy • young couple • gb
8
A nice hotel - excellent value for money.
Pros:

Nice dinner in the hotel restaurant - we also had breakfast. Room very grand and spacious. Excellent value for money.

Cons:

Bed wasn't great. Slightly off the main street but this didnt matter as we had a good meal in the restaurant.

2024-10-12 • via Nuitee
R
Rustam • review category business travellers • kz
7
Good
2024-05-04 • via Nuitee
A
Aibek • young couple • kz
10
Exceptional
2023-08-25 • via Nuitee
K
Khen • review category business travellers • kz
10
Exceptional
2023-08-11 • via Nuitee