Kumegawa Wing Hotel

Hotels
7.4 (49 reviews)
Sakae-cho 1-15-6 , Higashi-murayama , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Convenient location near the station
Spacious rooms
Good breakfast options
Cons:
Cleanliness issues
Staff service could be improved
Limited room amenities

Categories

Cleanliness
6.06
Some complaints about cleanliness, notably a dirty kettle.
Service
7.53
Generally positive but some negative experiences with staff.
Location
8.07
Conveniently located near the station.
Room Quality
7.52
Room quality generally received positive feedback; spacious but minor issues noted.
Amenities
7.05
Amenities are basic, with some guests wishing for more options.
Value for Money
8.01
Good value for the price considering the breakfast included.
Food and Beverage
7.56
Breakfast options were liked but could use more variety.
Overall Experience
7.43
Mixed reviews but overall generally satisfied with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:14

Property Description

Modern Accommodations
Experience comfort and convenience at Kumegawa Wing Hotel with well-equipped rooms featuring flat-screen TVs, private bathrooms, and cozy bedding.

Convenient Location
Located just a stone's throw away from popular attractions like Tamarokuto Science Center and Higashi-Fushimi Park, our hotel provides easy access to the best of Higashi-murayama's offerings.

Exceptional Service
Our 24-hour front desk and luggage storage ensure a seamless stay, while complimentary WiFi and optional private parking add to the overall convenience. Book your stay at Kumegawa Wing Hotel now for a memorable experience in Higashi-murayama.

Important information:

To use the property's car parking, please make a reservation in advance. Contact details can be found on the booking confirmation. Parking fee may vary depending on the car. Please contact the property for details.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

Please note that the property will do its best to accommodate your requests, but smoking preferences cannot be guaranteed. Rooms can be deodorized upon request.

As of 01 October 2019, this property will become a nonsmoking property. There will be a designated smoking area on site.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 550 per day.

Location

Guest Reviews

7.4
Based on 49 reviews
Cleanliness: 6.06
Service: 7.53
Location: 8.07
Room Quality: 7.52
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.43
A
AYA • couple • jp
8
Pros:

朝食のパンがおいしかった
近所の焼鳥屋さんが接客対応よくておいしかった

Cons:

スープ系もあれば尚よかった。パンの補充が追い付いてなかった
寝巻きはなかった　

2026-01-26 • via Nuitee
A
akemi • solo_traveller • jp
7
2026-01-25 • via Nuitee
M
michio • solo_traveller • jp
5
普通
Pros:

パンの数がありよかった

Cons:

朝のコーヒーがおいしくない

2026-01-20 • via Nuitee
K
KIMIE • family_with_children • jp
4
Pros:

朝食のパンがとても美味しかったです

Cons:

ベッド側のコンセントがベッドに隠れてしまい使用出来なかったのは残念

廊下のにおいが気になりました
排水溝のにおいも気になりました

2026-01-19 • via Nuitee
S
Susumu • extended_group • jp
6
値段が安かった
Pros:

無料朝食のパンが美味しかった。

Cons:

設備が古く、バスが使いづらかった。

2026-01-19 • via Nuitee
M
Masahiko • family_with_children • jp
7
また訪れたい
Pros:

景色がよかった。
駅が近くてよかった。
部屋が思たより広かった。

Cons:

ユニットバスの浴槽の排水具合が悪かった。

2026-01-19 • via Nuitee
S
Susumu • extended_group • jp
6
普通
Pros:

朝食のパンが美味しい。
料金が安かった。

Cons:

施設が古い

2026-01-19 • via Nuitee
S
Shuhei • solo_traveller • jp
4
Cons:

ポットの中がカビだらけだった。

2026-01-19 • via Nuitee
S
Shuji • extended_group • jp
9
初めての宿泊でしたが、快適でした、
Pros:

清潔と静かさが良かった。

2026-01-14 • via Nuitee
A
Atsuko • couple • jp
8
Easy to get to from the station and spacious room.
Pros:

Friendly
Free breakfast

2025-12-27 • via Nuitee
やん • solo_traveller • jp
8
よかった
Pros:

スタッフが親切だった
コスパがいい

Cons:

コンビニまで遠い

2025-12-19 • via Nuitee
S
Seishi • solo_traveller • jp
5
2025-12-19 • via Nuitee
M
mitsuo • solo_traveller • jp
7
今回が2度目の利用でしたがまた機会があればお願いしたい。
Pros:

スタッフ一同感じが良かった。

2025-12-18 • via Nuitee
S
Suzuki • solo_traveller • jp
5
2025-12-10 • via Nuitee
国分 • family_with_children • jp
7
2025-12-08 • via Nuitee
T
TAKAHASHI • extended_group • th
3
過去最低の接客
Pros:

駅から程近い

Cons:

スタッフの対応が威圧的で、外国人に対する対応を見たが酷かった。
タクシーを予約して欲しかったが、2社空いてません。他は知りませんので朝駅で捕まえて下さいと言われた。
結局ネットで検索して自分で予約した。
あんな面倒くさそうに対応するくらいならホテルのフロントにタクシー会社の電話番号貼っとけば良いのにと思いました。

2025-12-04 • via Nuitee
松下 • couple • jp
5
2025-11-27 • via Nuitee
M
masami • solo_traveller • jp
8
2025-11-17 • via Nuitee
A
Anne K • solo_traveller • fr
10
Pros:

Petit hôtel propre de la banlieue lointaine de Tokyo.
Personnel agréable, chambre tout à fait correcte et petit déjeuner correct

Cons:

Rien

2025-11-17 • via Nuitee
T
Tomoko • solo_traveller • jp
8
2025-11-15 • via Nuitee