Arcsens Tokyo

Hotels
8.6 (110 reviews)
Sumida-ku Ishiwara 1-13-4 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Non-smoking throughout
Fire extinguishers
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Lack of cleanliness
Insufficient amenities

Categories

Cleanliness
7.73
The unit is very dirty, especially the bathroom, and the cleanliness standards were not met.
Service
9.2
Staff were very friendly and helpful, contributing to a positive experience.
Location
9.24
Convenient location in a quiet area with good transport links.
Room Quality
8.19
Rooms were modern but spatial constraints for taller guests were noted.
Amenities
8.22
Amenities such as the location and easy access to stores were appreciated, though cutlery availability was lacking.
Value for Money
8.68
Good value considering the location and services, but some amenities were missed.
Food and Beverage
8.73
Overall satisfaction, though specific food and beverage services were not detailed in reviews.
Overall Experience
8.8
Overall a good and enjoyable stay, with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:41

Property Description

Modern Comfort in the Heart of Tokyo

Convenient Amenities: Arcsens Tokyo offers air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable stay for guests.

Prime Location: Situated near popular attractions such as Yokoamicho Park and The Sumida Hokusai Museum, guests can easily explore the vibrant city of Tokyo with convenience.

Newly Built: Built in 2019, this 3-star hotel provides a modern and stylish accommodation option for travelers seeking a blend of comfort and contemporary design.

Experience the best of Tokyo at Arcsens Tokyo - book your stay now for an unforgettable visit to this dynamic city!

Important information:

Please note that late check-in is unavailable at this property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 110 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
S
Sonia • family_with_children • au
8
Lovely neighbourhood
Pros:

Comfortable room with additional space, ideal for our family of 4 staying 6 nights. Great access to trains, close to the sumo tournament and a lovely neighbourhood. Washing machine available at hotel.

Cons:

The loft style beds may not suit everyone. Neither sleeping area had ceilings high enough to stand up, and the top level was very creaky when climbing stairs and walking to beds. But this layout created additional space in the room and worked our family.

2026-01-24 • via Nuitee
V
Verity • family_with_children • au
7
Pros:

It was clean

2026-01-20 • via Nuitee
Q
Quynh Nga • extended_group • us
10
2026-01-14 • via Nuitee
T
Timothy • family_with_children • au
10
2026-01-09 • via Nuitee
T
Till • extended_group • de
8
2025-12-15 • via Nuitee
S
Shane • family_with_children • au
10
Great location, quiet had everything we required, yes we would come back again
Pros:

Quiet, Great shower, comfortable beds, clean, Convenience Stores nearby, 5 minute walk to a nice bakery. Close to JR Station (10 minute walk), which had great options for Food, Lovely Fresh Udon Noodles, Ramen

Cons:

N/A

2025-12-14 • via Nuitee
S
Susannah • family_with_children • au
9
Pros:

Good location for us as a family of four. Close to transport, loved the autumn leaves and colours around the area. Quiet, peaceful, enjoyed the 4 beds for a bit of space and the kids loved the bunks. Friendly staff.

Cons:

Room is a little bit dark even with lights on and window shades open.

2025-12-08 • via Nuitee
M
Mary Jane • family_with_children • us
9
2025-11-30 • via Nuitee
J
Johanna • family_with_children • fr
8
2025-11-23 • via Nuitee
T
Takahashi • family_with_children • jp
9
良かった！
Pros:

スタッフの対応が良かったです。

Cons:

洗濯が部屋にあったら良かった。
寛ぎスペースが少し狭い。

2025-11-19 • via Nuitee
M
Mei • extended_group • us
9
2025-11-15 • via Nuitee
H
Hoi Yan • extended_group • hk
6
2025-11-14 • via Nuitee
C
Corina • family_with_children • ca
4
Quiet area but not for us as it was far from subway access
Pros:

Quiet neighborhood.

Cons:

Not enough towels, we had to go downstairs to get amenities, the sounds outside were loud when people walked by, the kitchen didn’t have any cutlery so it would not have been useful at all. We got in trouble playing quiet music while packing. The washroom was not as clean as other hotels we stayed in. Ceilings are low for the rooms- if you are taller I don’t recommend these types of rooms. The staff lady was rude to us for some reason. Far from subway ie. 15+ min walk.

2025-11-08 • via Nuitee
Y
Youngbin • family_with_children • au
9
2025-11-03 • via Nuitee
K
Keith • family_with_children • gb
8
Pros:

Nice staff and location

Cons:

Nice room

2025-10-28 • via Nuitee
A
Anh • family_with_children • au
4
Pros:

None

Cons:

The unit is very dirty, especially bathroom not only dirty but also has very bad smell. I don’t think the cleaner did a good job on cleaning. The location is out of no where. In the description mentioned washing machine but there’s no washing machine in the room. They should listed as communal washing machine (coin machine) to avoid misunderstanding.

2025-10-26 • via Nuitee
F
Fabian • family_with_children • fr
9
Pros:

L'emplacement juste à côté d'un joli temple et du métro.
Calme et confortable.

2025-10-25 • via Nuitee
E
Emily • family_with_children • gb
9
2025-10-22 • via Nuitee
A
Alexander • family_with_children • de
8
2025-10-21 • via Nuitee
C
Cheryl • family_with_children • au
9
Lovely new hotel in a quiet yet convenient location
Pros:

The hotel is conveniently located in a quiet area. Nearby there are incredible restaurants and a great supermarket, and it is a 5 minute walk to Ryogoku train station. The staff are very friendly and helpful and the rooms are modern and we liked the split level set-up as we travelled with our toddler and my elderly mother.

Cons:

Our only small notes are we felt that the cleaners needed to dust the room more as it was very dusty when we checked in, and that the cups should be provided in the room and not at the front desk, as these were not available when we checked in but were on offer the following day when we had already purchased cups to use. We also understand that hotel sizes in Tokyo are quite compact as we have stayed in other hotels in the city before, but if you are over 6 feet tall you may find the sleeping areas challenging. We were able to manage this, but just a note for taller people when booking a stay here. Otherwise, we really loved our stay, and will hopefully book a stay here the next time we’re in Tokyo.

2025-10-17 • via Nuitee