Zhibek Zholy Hotel

Hotels
8.2 (14 reviews)
Zhibek Tarhana Street 2 , Astana , kz

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly administration
Clean room
Cons:
Poor cleanliness
Limited food choices

Categories

Cleanliness
5.45
Negative sentiment from review stating 'Бегал таракан, все грязно ужасно'.
Service
9.45
Standard quality for this hotel tier; administration described as kind.
Location
8.95
Standard quality for this hotel tier; pleasant environment mentioned.
Room Quality
8.95
Derived from the positive mention of room cleanliness.
Amenities
8.95
Mention of Wi-Fi and included breakfast.
Value for Money
8.95
Implied positive value due to amenities offered.
Food and Beverage
6.45
Negative sentiment from review regarding choice of dishes.
Overall Experience
8.45
Overall satisfaction derived from a mix of positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:44

Property Description

Luxurious Amenities
Zhibek Zholy Hotel offers a range of luxurious amenities including an indoor swimming pool, sauna, gym, and a private territory with a pine coppice.

Culinary Delights
Indulge in a delicious buffet breakfast and lunch at Palmira Café, savor various local and grilled dishes along with home-made beer at Brewery Blonder Beer, or enjoy outdoor dining at Khutorok summer café.

Convenient Location
Conveniently situated in Astana city, the hotel is just 4.5 km away from the iconic Baiterek Monument and the city centre. With Astrana Train Station and Astana International Airport a mere 20 minutes’ drive away, your stay at Zhibek Zholy Hotel promises both luxury and convenience.

Book your stay now to experience the perfect blend of comfort and sophistication at Zhibek Zholy Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for KZT 4,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 14 reviews
Cleanliness: 5.45
Service: 9.45
Location: 8.95
Room Quality: 8.95
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 6.45
Overall Experience: 8.45
V
Viktor • solo_traveller • kz
10
Отлично!
Pros:

Нет

Cons:

Обслуживание и выбор блюд

2026-01-19 • via Nuitee
Z
ZHALIMBETOV • family_with_children • kz
5
2026-01-09 • via Nuitee
A
ABDUL • family_with_children • ae
5
Pros:

Need charging point

Cons:

Fix proper european closet

2025-11-17 • via Nuitee
Иван • family_with_children • kz
1
Pros:

Бегал таракан, все грязно ужасно, шторы постельное вообще в ужасном состоянии.

2025-09-12 • via Nuitee
R
Romanishko • family_with_children • kz
9
2025-09-05 • via Nuitee
Юрий • solo_traveller • kz
10
2025-08-31 • via Nuitee
Руслан • family_with_children • kz
10
Pros:

В номере чисто. Администрация доброжелательная. Завтраки включены. Во дворе как в санатории сосны и берёзы. Есть вай фай. Жили с сыном в двухместном номере. Рахмет.

2025-08-02 • via Nuitee
M
Mberdyshev • group • ru
7
Good
2024-11-02 • via Nuitee
G
Gulru • review category business travellers • kz
7
Good
2024-06-27 • via Nuitee
I
Ilgvars • group • lv
7
Good
Pros:

Good location, low price, fridge in the room and good WiFi, responsive staff.

Cons:

Everything is worn and corresponds to a hotel in Soviet times.

2024-04-22 • via Nuitee
R
Ray • young couple • am
10
Exceptional
2024-02-15 • via Nuitee
N
Nursultan • review category business travellers • kz
7
Good
Pros:

Free breakfast, good location, very clean

Cons:

House slippers are not provided and either the shower or the entire piping was broken as only hot water was coming out

2023-11-08 • via Nuitee
O
Olga • young couple • kz
10
Exceptional
2023-07-12 • via Nuitee
A
Anna • family with young children • lv
10
Exceptional
2023-04-09 • via Nuitee