Villa Pinnawala

Hotels
7.8 (131 reviews)
Pinnalanda Watta,Pinnawala,Rambukkana , Pinnawala , lk

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Relaxing location
Cozy atmosphere
Cons:
Cleanliness issues
Construction noise
Food quality concerns

Categories

Cleanliness
7.2
Some reviews mention issues with cleanliness, such as old towels and subpar food quality.
Service
8.2
Couple of reviews noted friendly staff, though there were concerns about one manager.
Location
8.7
Positive comments regarding the relaxing location and proximity to activities.
Room Quality
7.7
Mentioned issues with room size and uncomfortable bed; however, some rooms were clean.
Amenities
7.7
Amenities need renovation, and limited food selection was noted.
Value for Money
8.2
Mixed sentiment; while some felt it was good value, others were disappointed given the overall condition.
Food and Beverage
6.7
Several reviews mentioned poor quality of food and beverage options.
Overall Experience
8
Overall experiences were mixed but reflect potential for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-02 14:24

Property Description

Luxurious Accommodation with Stunning Views
Experience the epitome of luxury at Villa Pinnawala & Restaurant, where you can indulge in the comfort of modern amenities amidst breathtaking surroundings. Each unit offers a flat-screen TV, with some featuring a terrace or balcony overlooking the inviting pools. Relax in your private bathroom complete with a bidet and plush slippers, ensuring a truly pampering stay.

Unwind and Explore
Take a dip in one of the two swimming pools, complete with hot tubs for the ultimate relaxation. For adventure seekers, the hotel offers car rental services and is surrounded by opportunities for biking and hiking. After a day of exploration, unwind at the on-site bar or dance the night away at the vibrant nightclub.

Convenience at Your Fingertips
With free WiFi and private parking, Villa Pinnawala & Restaurant ensures a seamless stay for all guests. Don't miss the chance to experience unparalleled hospitality and create lasting memories - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for US$15 per person per night when using an available extra bed.
    People 6 years old and over stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 131 reviews
Cleanliness: 7.2
Service: 8.2
Location: 8.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 6.7
Overall Experience: 8
M
Mohamed Zafran couple lk
7
2026-05-01 via Nuitee
D
Donata extended_group lt
10
Pros:

Everything was just lovely! The cottage, the pool, the food, the location just next to the elephant orphanage, such nice and helpfull members of staff!! Thank you so much!

2026-04-24 via Nuitee
R
Ross family_with_children gb
8
2026-04-19 via Nuitee
B
bulbula family_with_children at
8
Mitten im Grünen
Pros:

Die Lage ist toll, die Nähe von den Elephanten, die Aussicht auf Reisfelder und der Garten um den Pool herum. Auch die Aussicht aus dem Restaurant ist schön. Man kann viele Vögel beobachten, Spornkuckucke (Coucal), Papageien, Pfaue... Und bei Dämmerung fliegt eine Unmenge an Flughunden vorbei. Wir waren 2 Nächte dort und waren sehr zufrieden.

2026-03-24 via Nuitee
C
Christophe couple be
7
2026-03-23 via Nuitee
M
Manjula family_with_children ch
9
2026-03-12 via Nuitee
M
Michelle couple gb
8
2026-03-10 via Nuitee
S
Shahani couple lk
7
2026-03-09 via Nuitee
J
Joe family_with_children ca
8
Nice hotel close to elephant orphanage
Pros:

Clean and comfortable rooms. Across the street from Pinnawala Elephant orphanage. Friendly staff and very helpful.

Cons:

Bathroom could use some updating.

2026-03-05 via Nuitee
T
TATIANA extended_group ua
10
Це одне з найкращих помешкань у Шрі Ланці. Рекомендую 👍
Pros:

Сервіс на високому рівні. Через дорогу притулок для слонів. Умови супер. Чисто смачний сніданок та вечері.Персонал дуже уважний. Велика подяка адміністратору Асанке він завжди до нас був уважний і у всьому допомагав. Також кожного дня о 10 та 12 годині поблизу ведуть слонів купатися до річки ,від вілли це за 50 метрів.Однозначно рекомендую цю віллу . Це як 5 зірковий готель. Перебувати тут одне задоволення 🥰

2026-02-28 via Nuitee
Y
Yasmin-Lévi family_with_children gb
8
Would recommend to anyone staying in Pinawala
Pros:

Lovely big beds, staff really friendly. Great to also have a pool and good location.

Cons:

No alcohol on the menu, we would have liked to have a beer with dinner on one of the nights to celebrate a birthday.

2026-02-25 via Nuitee
M
Mariia family_with_children ae
8
Pros:

Great location and nice pool

Cons:

Cleaning should be improved, the kettle was dirty from coffee from previous guests.., (Who is brewing coffee in the kettle?🤦🏽‍♀️)

The bathroom has a nice bathtub you can’t use… the water pressure is so weak that it will take a month to fill it. And it was constantly dripping.

The food in their restaurant was a disappointment as well: the beef sandwich was impossible to chew, and the noodles were soooo oily…

2026-02-25 via Nuitee
P
Premnath couple ae
7
Started on a bad note but the food and the entire staff team made us forget the bad experience
Pros:

The food was very yummy and the team at the Restaurant was also very good. Very peaceful ambience near the pool. The entire crew of the hotel is very good

Cons:

When we first checked in we were upset initially as the hot water was not available and we had already opened our baggage and was in the process of getting ready for sightseeing. Then it was a big hassle shifting our room and we lost more than an hour in the process. Initially they wasted lot of time trying to make the heater work. However the staff was very good and calm. It was a technical problem.

2026-02-24 via Nuitee
Čapek family_with_children cz
8
2026-02-24 via Nuitee
T
Tatiana couple ru
10
2026-02-23 via Nuitee
J
Jürgen couple de
7
Sehr beliebter kleiner Ort durch das Elefanten Hospital. Hat nicht viel mit Sri Lanka zu tun, man kommt kaum an dem Park
Pros:

Restaurant war in Ordnung und das Personal war sehr nett.

Cons:

Die Handtücher und die Bettdecken waren fleckig. Der Durchlauferhitzer für Warmwasser hat nicht funktioniert.

2026-02-22 via Nuitee
Y
Yasmin-Lévi family_with_children gb
8
Would definitely recommend if coming to Pinawala :)
Pros:

Staff went above and beyond for our one night stay. From the moment we arrived they helped us with our luggage and provided us with a welcome drink and towels for around the pool! They also delivered room service in the evening.

Cons:

There were ants in the bathroom and also a loud rodent on the roof (not the hotels fault but did give us a scare). We asked the staff the next day what it was and it was very interesting to hear all about it and what animal it was.

2026-02-14 via Nuitee
J
jayasinghe couple lk
5
we had good time
Pros:

good 👍

Cons:

??????

2026-02-12 via Nuitee
A
Alžběta couple cz
10
2026-02-12 via Nuitee
G
Gediminas family_with_children lt
10
2026-02-11 via Nuitee