Hotel Las Golondrinas

Hotels
8.9 (305 reviews)
411 Calle de Tinoco y Palacios , Oaxaca City , mx

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Facilities

Family rooms
Luggage storage
Safety deposit box
Tour desk
Currency exchange
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Concierge service
Outdoor furniture
See all facilities

Review Highlights

Pros:
Beautiful gardens
Friendly staff
Cons:
Some noise from other rooms
Bed comfort issues

Categories

Cleanliness
8.85
Clean and well-maintained garden areas.
Service
9.35
Staff are consistently described as friendly and helpful.
Location
9.35
Very good location with easy access to local attractions.
Room Quality
7.85
Some rooms are noted to be small and noisy.
Amenities
8.85
Standard quality for this hotel tier.
Value for Money
8.85
Good value, considering location and service.
Food and Beverage
8.85
Quality food options with local Oaxacan breakfast.
Overall Experience
9.25
Overall positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:43

Property Description

Convenient Location

Hotel Las Golondrinas, nestled in Oaxaca City, offers proximity to Monte Alban and other key attractions. Just 600 meters from the city center, this hotel provides easy access to must-see destinations.

Comfortable Accommodation

The rooms at Hotel Las Golondrinas are designed for relaxation, featuring private bathrooms and cozy seating areas. With bed linen and towels provided, guests can unwind in comfort during their stay.

Exceptional Services

Enjoy a seamless experience with concierge services and a multilingual 24-hour front desk staff ready to assist in English and Spanish. Make the most of your visit with the help of knowledgeable and friendly personnel.

Book your stay at Hotel Las Golondrinas now and indulge in a memorable experience in Oaxaca City!

Important information:

Guests who are not registered at check-in will not be admitted to enter the rooms.

The consumption of outside food and beverages in the common areas is prohibited.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.9
Based on 305 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
A
Andrea • solo_traveller • gb
10
Pros:

A great place to stay. An ancient neighbourhood of local residences turned into a local hotel. Has that charming vibe to it and feels like you're living as a local of oaxaca. The place is beautiful with so many amazing plants that attracted some humming birds at breakfast. The room was big and comfy. Lovely murals as well, and the coloursbrightenedn it even further. The owner Carmen is such a nice woman with interesting stories to tell and all the staff are friendly and kind. Would recommend anyone to stay here, had a great time. Bonus: such a cute dog!

2026-04-17 • via Nuitee
G
G. • family_with_children • de
9
Pros:

Eigentlich eine ganze Anlage: Wunderschöne Gebäude, Plätze und blumenbewachsener Innenhof.
Wasserspender für die Gäste.

2026-04-15 • via Nuitee
L
Lisa • extended_group • us
3
Not the experience we had anticipated.
Pros:

The common areas of the property are lovely (lots of pottery and beautiful plants) and the rooms are spacious. The front desk staff when we checked in were initially friendly.

Cons:

I NEVER like to criticize a local business and I wouldn’t do so with this one had the property manager been less defensive when we registered a complaint. The rooms are very basic (which is fine given the price point) but we found the beds to be incredibly uncomfortable. Again, that’s to be expected at the price point. However, in the morning, we discovered that the hotel is in the flight path and we were awakened around 6 AM to planes flying directly overhead. I immediately reached out to Booking.com as we had booked a three night stay. I was told to contact the hotel directly, which I did. When I chatted with the property manager, she got immediately defensive and was, to be honest, quite unfriendly. I explained that I had no desire to be a ‘complainer’ (I have stayed many hotels over the years and have never registered a complaint) but that this was a special occasion trip and I wanted our hotel to be both comfortable and restful (which this one was not). I asked that I be refunded the additional two nights and the property manager flatly refused, saying it was ‘impossible’. She offered other rooms so I asked her if the mattresses were the same on those rooms and whether they were in the flight path, which they were. I thanked her and checked out. The hotel was kind enough to hold our luggage until we returned later that afternoon, which I appreciated. I, again, would not write a poor review had it not been for the property manager’s reaction. I also was frustrated with Booking.com personnel who were, quite honestly, unhelpful. I have booked through this website hundreds of times and the only help I got was the assurance they would ask the property to refund our remaining two-night stay and that they would let me know the hotel’s response within 48 hours. As far as I’m aware, Booking.com did not advocate on my behalf and the 48 hour response period was ludicrous given that I was already at the property and needed to resolve the issue immediately.

2026-04-08 • via Nuitee
R
Rajeev • couple • us
9
Incredible location, wonderful friendly staff, and a bright colorful room!
Pros:

One of the most beautiful courtyards that we saw in Oaxaca City!

2026-04-02 • via Nuitee
M
Maureen • solo_traveller • us
10
Pros:

Gorgeous garden setting. Great location. Accomaodating staff..

2026-03-31 • via Nuitee
A
andrea • extended_group • us
10
I would absolutely recommend this hotel to anyone
Pros:

The garden!!!

Cons:

The coffee

2026-03-31 • via Nuitee
A
Ann • couple • us
9
wonderful
Pros:

excellent breakfast; wonderful staff and owners; quiet stay in city center

Cons:

rooms a bit dark on 1st floor

2026-03-29 • via Nuitee
B
Berenice • extended_group • mx
10
Excelente opción
Pros:

Todo, muy amables y lindo el lugar

Cons:

Todo me gustó pero

2026-03-18 • via Nuitee
L
Leroy • couple • us
10
Well located in an area for easy walking to and from many venues
Pros:

Excellent breakfast

2026-03-16 • via Nuitee
M
Margaret • extended_group • ca
7
Pros:

The breakfast was okay.
Liked having a water cooler at reception to refill water bottle.
Vet helpful and friendly staff
My room was large and had AC

Cons:

No small fridge in any of the 6 rooms we rented.
No ice available.

2026-03-13 • via Nuitee
J
Jean Francois • solo_traveller • fr
10
Pros:

La beauté du lieu. Chambres parties dans un magnifique jardin, au calme, loin des bruits de la ville.
Très proche du Centre.

2026-03-12 • via Nuitee
M
Margaret • extended_group • ca
7
Friendliest and most helpful stuff I have ever met
Pros:

I didn’t like the breakfast except for the fruit plate.
Coffee to expensive for the tiny cup it was served in and was not offered refills.
Coffee in the lobby for 40 pesos was a better option.

Cons:

Small refrigerators in rooms. A ice machine on premises. I expected the courtyard to be bigger and have comfortable chairs where we could meet for a get together.

2026-03-10 • via Nuitee
M
Martha • couple • us
10
Not only is the property beautiful and the room charming, but the staff was amazing so friendly and helpful.
Pros:

absolutely beautiful, serene property with flower-filled courtyards

Cons:

nothing

2026-03-08 • via Nuitee
M
Marilyn • couple • us
10
2026-03-04 • via Nuitee
P
Patrick • family_with_children • us
10
My family and I loved staying here. Las Golondrinas is a magical place in an excellent location!
Pros:

The surrounding gardens were lush and beautiful in all areas. The attractive decor—pottery, furnishings, artwork, tile work, murals, everything was special. The hospitality and staff were exceptional, helpful and friendly. The food was delicious. Everyone was so nice and accommodating. My family loved staying here.

Cons:

I can’t think of anything we didn’t like. We had no issues.

2026-03-04 • via Nuitee
M
Miranda • couple • us
10
Las Golondrinas un lugar especial donde hospedarse para conocer Oaxaca.
Pros:

desyuno muy rico y con muchas variedades tipicas de Mexico.La ubicacion es muy buena , cerca de todo. La habitacion no es de lujo pero cumple con los estandares que esperabamos. El que no haya TV hay que considerarlo.

Cons:

Que te especifiquen que no hay TV en las habitaciones, personalmente no lo lei en ninguna parte.

2026-03-02 • via Nuitee
M
Marilyn • couple • us
10
Pros:

The manager, Carmen, and her staff are the best asset to this lovely hotel. They go out of their way to make sure you are comfortable. The hotel is a 10 minute walk or less from most central sites.

2026-02-28 • via Nuitee
G
Georgene • couple • us
9
2026-02-27 • via Nuitee
M
Megan • family_with_children • us
7
2026-02-27 • via Nuitee
D
Donald • couple • us
7
Good place to stay. Quiet for Oaxaca
Pros:

beautiful gardens, Quiet location

Cons:

My room was tucked back in the corner with no real windows

2026-02-26 • via Nuitee