Hotel Serymar

Hotels
8 (3 reviews)
Carretera Costera del Pacífico 705 , Puerto Escondido , mx

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Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Restaurant
Room service
Front desk (limited hours)
Self parking (surcharge)
Offsite parking discounted rates available
Covered parking
Swimming nearby

Review Highlights

Pros:
Great location
Good water pressure
Cons:
Rude service
Lack of basic room amenities

Categories

Cleanliness
7.31
The lack of basic amenities such as a toilet lid and soap holder indicates a need for improvement.
Service
6.28
The staff was described as rude and unhelpful, particularly in response to requests.
Location
10
Location was highlighted as the best aspect of the hotel.
Room Quality
7.27
Room amenities were insufficient, with no trash can or basic toiletries.
Amenities
7.3
Basic amenities lacking in the room such as a soap holder and trash can.
Value for Money
7.26
The price-quality ratio is not favorable according to the review.
Food and Beverage
9.31
Standard quality for this hotel tier.
Overall Experience
9.3
Overall experience influenced heavily by poor service but a good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:55

Property Description

Prime Location in Puerto Escondido
Located just steps away from Carrizalillo Beach and Playa Puerto Ángelito, Hotel Serymar offers a convenient and picturesque setting for your stay.

Comfortable Rooms with Modern Amenities
Each room at Hotel Serymar is equipped with a wardrobe, flat-screen TV, air conditioning, and a private bathroom, ensuring a comfortable and relaxing experience for all guests.

Convenient Services and Facilities
Enjoy the convenience of a restaurant on-site, free private parking, room service, and a 24-hour front desk during your stay at Hotel Serymar.

Ready to experience the beauty of Puerto Escondido from the comfort of Hotel Serymar? Book your stay now and make unforgettable memories by the beach.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 3 reviews
Cleanliness: 7.31
Service: 6.28
Location: 10
Room Quality: 7.27
Amenities: 7.3
Value for Money: 7.26
Food and Beverage: 9.31
Overall Experience: 9.3
E
Erik • extended_group • mx
8
Pros:

Su ubicación

Cons:

El precio

2026-01-22 • via Nuitee
M
Mayra • family_with_children • mx
7
Mal, no lo recomiendo, por el servicio y la austeridad, muy mal la relación precio-calidad.
Pros:

la ubicación es lo mejor y el agua caía muy bien y era suficiente

Cons:

Al llegar la taza del baño, no contaba con tapa, no hay donde colocar el jabón, shampoo, no había ni un bote de basura en la habitación, lo solicitamos y el encargado de recepción se porto súper grosero y altanero con mi madre, diciendo que lo reportarán, que a él no le importaba y que si queriamos cancelar, tampoco le importaba pues el pago ya estaba hecho.

2026-01-02 • via Nuitee
S
Sveta • review category business travellers • us
8
Very good
Pros:

The hotel is great, except that it located on a busy road. The room was amazing. The shower hot. The internet poor, but better then we had in the other Puerto Escondido place.

2023-01-26 • via Nuitee