The Lu'um House

Hotels
9.6 (28 reviews)
23A. Poniente Sur 272 , Tuxtla Gutiérrez , mx

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Facilities

Offsite parking discounted rates available
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Private check-in/check-out
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Modern rooms
Friendly staff
Cons:
Noise issues
Location concerns

Categories

Cleanliness
8.9
Noise from reception and location could impact the perceived cleanliness.
Service
10
Guests praised the friendliness and efficiency of the staff.
Location
8.87
Location is convenient for services but far from shops and malls.
Room Quality
9.91
Rooms are modern and comfortable but had issues with noise and privacy.
Amenities
9.86
Well-equipped rooms with good basic amenities.
Value for Money
9.89
High-quality accommodations justify the cost.
Food and Beverage
9.35
Basic refreshments available but no extensive mention in reviews.
Overall Experience
10
Guests generally enjoyed their stay with minor discomforts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:46

Property Description

Luxurious Accommodation
Indulge in 5-star comfort at The Lu'um House, offering elegantly furnished rooms with modern amenities like flat-screen TVs, air conditioning, and private bathrooms. Some rooms even boast stunning city views and private terraces for a truly luxurious stay.

Convenient Services
Experience top-notch service with a 24-hour front desk, concierge assistance, and complimentary WiFi throughout the property. Take advantage of dry cleaning services and luggage storage to make your stay as seamless as possible.

Prime Location
Located near popular attractions like Sumidero Canyon and La Marimba Park, The Lu'um House is the perfect base for exploring Tuxtla Gutiérrez. With San Marcos Cathedral and Cana Hueca Park just a short distance away, you'll be in the heart of the action.

Book your stay at The Lu'um House now for a truly unforgettable experience!

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

9.6
Based on 28 reviews
Cleanliness: 8.9
Service: 10
Location: 8.87
Room Quality: 9.91
Amenities: 9.86
Value for Money: 9.89
Food and Beverage: 9.35
Overall Experience: 10
E
Eric • couple • us
10
A beautifully maintained and appointed sweet and a nice, quiet part of town.
Pros:

This was a super clean and beautifully maintained and decorated suite. It had a fully equipped kitchen, a comfortable seating area, a big TV, a nice bed, and a nice bathroom area. I thoroughly enjoyed my stay.

Cons:

N/A

2026-02-12 • via Nuitee
S
Sarah • couple • us
10
The Lu’um house is the perfect stay while in Tuxla!
Pros:

Location, amenities, cleanliness

2026-01-29 • via Nuitee
A
Aurélien • couple • nc
10
L’un de nos hébergements préférés au Mexique
Pros:

Le studio était super! Très bien aménagé et décoré avec goût, on s’y sentait comme à la maison.
Très bon rapport qualité-prix.

Cons:

Le clic-clac est un simple lit d’appoint, avec un matelas très fin et pas confortable.
L’absence d’ascenseur.

2026-01-21 • via Nuitee
R
Rene • extended_group • at
3
2026-01-13 • via Nuitee
O
Ozuna • couple • mx
10
2025-12-15 • via Nuitee
J
Jorge Alberto • couple • mx
10
Pros:

Cuarto moderno y cómodo

Cons:

Se escuchaba mucho el ruido en recepción al estar nuestra habitación a un lado

2025-12-14 • via Nuitee
S
Saša • couple • hr
10
2025-11-26 • via Nuitee
D
denisse • couple • mx
7
2025-11-22 • via Nuitee
M
Magda • couple • it
8
in una strada tranquilla ma vicino a tutti i servizi e puoi lasciare l’auto davanti alla casa; ideale anche per soggiorn
Pros:

La camera è organizzata perfettamente, doppi asciugamani acqua bibite caffè di cortesia

Cons:

La nostra camera era al piano terra accanto alla reception quindi poca privacy e dovevano tenere le tende chiuse perché le finestre danno sulla strada

2025-11-16 • via Nuitee
B
Belinda • solo_traveller • mx
10
Pros:

Decoración

Cons:

Ubicación lejos de tiendas o mall

2025-11-15 • via Nuitee
Y
Yixuan • couple • nl
10
Pros:

Had everything you need, staff is so friendly, the place is very spacious!

2025-11-12 • via Nuitee
V
Villa • couple • mx
10
Pros:

Es un hotel que ofrece buen trato a los huéspedes, con instalaciones de buena calidad y buen gusto.
Lo recomiendo ampliamente

2025-11-06 • via Nuitee
M
Morales merida • couple • mx
9
Pros:

Las habitaciones muy completas

Cons:

Que la habitación se escuchaba el ruido de la recepción

2025-10-17 • via Nuitee
M
Mirna • family_with_children • mx
10
agradable y seguro, exlente respuesta en tiempo del personal por falta de algun basico
Pros:

todo es confort

Cons:

con lo unico que si molestaba es la esquina de la base de la cama, ya que estan muy expuestas y reducido el espacio y se golpea uno las piernas y duele mucho

2025-10-10 • via Nuitee
M
Mirna • family_with_children • mx
10
2025-09-19 • via Nuitee
D
donna • couple • us
10
Hidden gem with stunning interior
Pros:

When you walk in you are really blown away! It is beautiful, bright, well decorated and super high tech. Comfortable bed, hot water, fast wifi and loved all the lighting options.

Cons:

The location is a little off the beaten path, but that was ok for me as I was just passing by and needed a few days of rest and relaxation in a cozy space.

2025-09-10 • via Nuitee
A
Alexander • couple • us
9
2025-09-04 • via Nuitee
M
morales • couple • mx
10
Pros:

Todo estuvo bien

Cons:

La cama es muy incomoda

2025-07-13 • via Nuitee
M
Moises • young couple • us
8
Good location for the price.
Pros:

The location was fairly close of sites we wanted to visit -downtown, and restaurants.

Cons:

The AC unit was working but not blowing cold air; I think the unit needs to be serviced or changed.

2025-03-16 • via Nuitee
Z
Zachary • young couple • us
10
Exceptional
2025-01-23 • via Nuitee