Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Delicious food
Cons:
Cleanliness issues
Poor service experience

Categories

Cleanliness
4.4
Specific issues with cleanliness mentioned, including dirty bathrooms and bed bugs.
Service
8.37
Mixed feelings about service; some guests mentioned friendly staff while others faced rudeness.
Location
10
Numerous reviews praised the excellent location near the beach.
Room Quality
7.41
Various comments mentioned tiny rooms and some had issues, overall a mediocre experience.
Amenities
6.36
Amenities were criticized; specifically mentioned poor WiFi and dirty pool.
Value for Money
7.39
Value is questioned due to negative experiences reported.
Food and Beverage
10
High praise for food quality and variety mentioned by several guests.
Overall Experience
6.85
The experience largely impacted by both wonderful moments and serious complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:18

Property Description

Luxurious Accommodation
Experience comfort and convenience at The Bay, located just 200 metres from the stunning Arugam Bay Beach. Our air-conditioned rooms with free WiFi and private bathrooms ensure a relaxing stay.

Diverse Dining Options
Indulge in a culinary journey at our on-site restaurant offering American, Chinese, and Indian cuisine. Vegetarian, halal, and vegan dishes are also available upon request, catering to all tastes.

Relaxation and Recreation
Unwind on our sun terrace or explore nearby attractions like Pasarichenai Beach and Muhudu Maha Viharaya. With free bikes, private parking, and a shared lounge, The Bay provides the perfect retreat for your vacation.

Book your stay at The Bay now and make unforgettable memories in Arugam Bay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 147 reviews
Cleanliness: 4.4
Service: 8.37
Location: 10
Room Quality: 7.41
Amenities: 6.36
Value for Money: 7.39
Food and Beverage: 10
Overall Experience: 6.85
M
Marcel • family_with_children • nl
5
Location ok, the rest not!
Pros:

Location location location

Cons:

Rooms not clean, no towels or shampoo
Poor breakfast
Food is nice but it takes a long time and lots of mistakes (wrong food, half delivery etc)

2026-07-24 • via Nuitee
M
Michael • family_with_children • nl
7
2026-07-17 • via Nuitee
A
Amelia • solo_traveller • gb
9
Happy happy
Pros:

Very comfy room, pool is nice, mix of sun and shade, it's way nicer in person! Leads out to the beach, super smooth check in and check out, cute little balcony.

Cons:

Would be nice to have a hot shower but I understand it's hard in Sri Lanka.
Would be nice to have a lamp for dimmer reading light.

2026-07-14 • via Nuitee
E
elisa • couple • es
6
Falta de mantenimiento
Pros:

La ubicación es muy buena, está en la misma calle principal, cerca de muchas tiendas y restaurantes. Tiene hamacas en la playa. El desayuno está bien.

Cons:

En general está bastante desatendido, la piscina sucia, las habitaciones también, suelos encharcados, aire acondicionado roto, camas y playa sucia… no por falta de trabajadores.

2026-07-08 • via Nuitee
S
Suliac • couple • fr
8
2026-06-27 • via Nuitee
L
Lucas • couple • nz
9
2026-06-11 • via Nuitee
לוגביננקו • couple • il
10
2026-05-30 • via Nuitee
R
Ruwan • family_with_children • lk
7
2026-05-23 • via Nuitee
N
Nina • couple • de
9
Gut gelegene Unterkunft mit Strandzugang und netten Personal
Pros:

Die Lage direkt am Strand ist großartig, man kann die Liegen dort mitbenutzen. Gute Restaurants sind in unmittelbarer Umgebung. Das Personal ist sehr nett, besonders Selvi hat sich sehr lieb um uns gekümmert. Der Pool ist prima, wenn man wegen der Brandung nicht so gern im Meer baden möchte.

Cons:

In unserem Zimmer war die Wasserpumpe extrem laut (auch wenn andere Gäste geduscht haben) wir konnten das aber meistens gut ausblenden, sodass es für uns ok war.

2026-05-17 • via Nuitee
O
Olivia • couple • gb
8
Pros:

Very good location. Selvi was so incredible , always looking after us giving us clean towels , helping us with our tuk tuk , always smiling !!

2026-05-16 • via Nuitee
W
Wanasingha • family_with_children • lk
10
Superb
Pros:

We stayed for 1 night and it was a very good experience for us. The staff was very very friendly, especially Selvi helped us a lot. The rooms were also perfect, and the beach was footsteps away from us. Best stay we ever had. The food was also excellent...
Highly recommended.

Cons:

Nothing

2026-04-17 • via Nuitee
L
Lakmal • family_with_children • lk
2
2026-04-03 • via Nuitee
L
LASITHA • couple • mv
7
2026-02-24 • via Nuitee
C
Chandrakashan • extended_group • gb
10
Had an amazing stay! The staff were fantastic, the food was delicious, and the facilities were top-n
Pros:

A real standout was the food; there was a great variety, and everything I tried was fantastic. The staff deserve a special mention as well. They were so welcoming and professional, making the stay all the more enjoyable. Specially the wifi was amazing, no issues with that. The rooms we were in had great sea side views, had TV etc...I honestly can't find a single fault with my stay. Everything was perfect, from the comfortable rooms to the great location. The staff were exceptionally welcoming, and the food was absolutely delicious. I loved every minute and would highly recommend it. A special thank you to the owner, whose kindness and personal attention really made the stay memorable. Highly recommended! We loved the bar, they made fantastic cocktails, and it was a great place to relax in the evening. We'll definitely be back for next year !

2026-01-20 • via Nuitee
S
Sudharshan • couple • lk
9
Pros:

Location was good because sea view backside was wonderful 😊

2026-01-19 • via Nuitee
Y
yoshitha • extended_group • lk
10
2026-01-19 • via Nuitee
N
Nuwanthie • couple • lk
8
2026-01-19 • via Nuitee
A
Amanda • family_with_children • gb
7
Great location. Pool was good. Breakfast staff friendly.
Pros:

Kids loved the pool.
Hotel is directly on the beach with a beach bar and shaded/ unshaded sunbeds available. Also ideally situated for restaurants.
Comfortable beds and good shower.
Staff serving breakfast were very friendly and kind.

Cons:

Manhole cover by the pool was loose and could have caused an injury.
Smell of mould in Bathroom in room.
Beach sellers hassling for sales whilst on the sunbeds.
Would have been helpful to have a small brush in hotel room to sweep up sand and a wiper in the shower as it would have helped us keep the room clean.

2026-01-19 • via Nuitee
B
Bobby • solo_traveller • us
10
Pros:

Location couldn’t be better, right in town and close walk to Main Point. The check in process was really easy, and the rooms were surprisingly quiet given the proximity to bars and the beach. Phenomenal place. Selvi was really kind and helpful.

2026-01-19 • via Nuitee
M
michael • family_with_children • au
10
Pros:

Right on the beach , excellent location , room gr8

Cons:

Everything was good

2025-12-03 • via Nuitee