Hotel Plaza San Carlos

Hotels
8.7 (15 reviews)
HIDALGO NUMERO 100 COL. CENTRO , Xicotepec de Juárez , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Fax/photocopying
Ironing service
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Good food quality
Friendly staff
Great location
Cons:
Cleanliness could improve
Some noise issues
Beds are uncomfortable

Categories

Cleanliness
8.11
Feedback indicates that the cleanliness could be improved, particularly with the cleaning of bathtubs.
Service
9.08
Staff was mentioned as very friendly and accommodating in the reviews.
Location
9.12
The hotel is conveniently located close to the town center, enhancing the overall experience.
Room Quality
8.57
The rooms are clean and spacious, though some guests felt that the suites lacked certain comforts.
Amenities
8.6
Basic amenities are good, with a decent wifi connection and plenty of towels provided.
Value for Money
8.56
Guests found the food to be good value, though some felt the suite was a bit pricey.
Food and Beverage
8.81
Food quality is well-rated, though portion sizes for breakfast could be better.
Overall Experience
8.78
Overall, guests were satisfied with their experience, often exceeding expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:11

Property Description

Charming Accommodation in Xicotepec de Juárez

Terrace, Restaurant, and Bar: Hotel Plaza San Carlos boasts a charming terrace where guests can unwind, a restaurant serving delicious meals, and a cozy bar to enjoy refreshing drinks.

Comfortable Rooms with Modern Amenities: Each room at Hotel Plaza San Carlos features a wardrobe, private bathroom with free toiletries, flat-screen TV, air conditioning, and some rooms even offer a balcony for a picturesque view.

Convenient Services: Guests can enjoy free WiFi throughout the property, room service for added comfort, and a 24-hour front desk for any assistance needed.

Ready to experience a delightful stay at Hotel Plaza San Carlos? Book now and make unforgettable memories!

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 15 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 8.78
I
Isolde • extended_group • mx
8
Cons:

Keine Aussenfenster

2026-03-03 • via Nuitee
O
oscar • couple • mx
8
Bien ubicado y limpio pero ruidoso de noche
Pros:

Está Bien ubicado

Cons:

Muy Ruidoso. No se puede dormir bien

2026-02-26 • via Nuitee
L
lepe • family_with_children • mx
10
Pros:

La tina de hidromasaje genial, buena vista en el balcón, restaurante cerca en el mismo hotel y comida deliciosa

2025-12-05 • via Nuitee
C
Campos • couple • mx
9
2025-12-04 • via Nuitee
M
mariorodriguezri • couple • mx
6
Pros:

la cercania al centro del poblado, la seguridad del estacionamiento, alimentos del restaurante buen sabor

Cons:

las camas incomodas y ruidosas, ruidoso por la misma cercanía al centro

2025-11-19 • via Nuitee
I
Ivonne Adilene • solo_traveller • mx
7
Es un poco costosa la suite para la que me tocó, hace falta mas confort
Pros:

La comida es buena, y los meseros son muy amables, pero los paquetes de los desayunos están un poco pequeños

Cons:

Pedi una suite y la verdad sentí que le falto un sillón, el aseo de las tinas de baño puede mejorar.

2025-09-01 • via Nuitee
P
Pedro R J • couple • mx
9
2025-08-18 • via Nuitee
D
DuendeAri • family_with_children • mx
10
Que buen hotel
Pros:

Tiene excelente ubicación, las habitaciones están limpias y grandes, el wifi no falla...el restaurante le da un plus y en general todo bien, sale agua caliente, tiene clima y dejan bastantes toallas, supero mis expectativas.

Cons:

nada, todo excelente

2025-07-30 • via Nuitee
G
ghan • solo_traveller • us
8
2025-07-21 • via Nuitee
S
Solis • couple • mx
7
Pros:

La cercanía del centro

Cons:

Mucho ruido

2025-07-20 • via Nuitee
A
Alberto • review category business travellers • us
8
Very good
2024-11-18 • via Nuitee
O
Oscar • young couple • mx
10
Exceptional
2024-10-06 • via Nuitee
C
Carina • with friends • us
10
Made me feel relexed during my stay in Mexico, and the restaurant was beyond amazing !!
Pros:

Everything

Cons:

Everything was great

2024-09-07 • via Nuitee
C
Craig • young couple • us
10
Great hotel. Nice desk staff.
Pros:

The restaurant on site had great food, but the menu del día was not available. That was understandable because we ate lunch rather late, however the sign was still up advertising this special and it remained up after the waiter was reminded that it didn’t make sense to leave it up if it isn’t available. But it was left up to bring people in anyway. Kind of shady from my point of view.

Cons:

The $2.50 extra that I was charged over the amount that was quoted when I clicked on the “deal” bugs me. It makes me not a fan o Booking.com. If you quote me $59.xx for a booking then send me to paypal and charge me $62.xx, you’ve done a ‘bait and switch’ on me. NOT GOOD. Refund the difference please!

2023-06-17 • via Nuitee
R
Reggie • young couple • us
10
Exceptional
2023-05-12 • via Nuitee
A
Alejandro • family with young children • mx
7
Good
2023-02-28 • via Nuitee
B
Benjamin • family with young children • us
8
Very good
2022-08-25 • via Nuitee