Hotel Fenix

Hotels
9.1 (333 reviews)
General Angel Flores 365 Centro , Los Mochis , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cleanliness
Good value for money
Cons:
Lack of elevator
Issues with cleanliness in some areas
Slow restaurant service

Categories

Cleanliness
8.43
Some reviews mentioned cleanliness issues, particularly with carpets and room details.
Service
9.9
Overall, positive remarks about staff friendliness and helpfulness.
Location
9.44
Centrally located with easy access, generally favorable comments.
Room Quality
8.39
Mixed feedback on comfort and furnishings, with specific concerns about some room conditions.
Amenities
8.92
Basic amenities mostly met expectations, but some additions like coffee makers were desired.
Value for Money
9.38
Good pricing relative to location and service, perceived as fair value overall.
Food and Beverage
8.93
General satisfaction with the restaurant's food quality, despite slow service reported.
Overall Experience
9.4
Many guests expressed an overall satisfaction with their stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:14

Property Description

Convenient Location
Hotel Fenix is centrally located in Los Mochis, offering easy access to Plaza Fiesta Shopping Centre and the Botanical Gardens, both just 800 meters away.

Comfortable Accommodation
Enjoy air-conditioned rooms with free Wi-Fi, cable TV, and private bathrooms at Hotel Fenix. The functional wooden furniture and tiled floors add a touch of warmth to your stay.

Dining and Services
Indulge in delicious meals at the hotel's restaurant, open daily from 07:00 to 23:00. Take advantage of the executive lounge and 24-hour reception for added convenience during your stay.

Ready to experience comfort and convenience in Los Mochis? Book your stay at Hotel Fenix now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

9.1
Based on 333 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 8.39
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 8.93
Overall Experience: 9.4
J
Julio ALBERTO • solo_traveller • mx
10
Pros:

Céntrico y comodo

Cons:

Que no tiene estacionamiento. Es algo indispensable. Por seguridad del vehículo.

2026-07-25 • via Nuitee
J
Julio ALBERTO • solo_traveller • mx
10
Pros:

Las camas muy cómodas.

Cons:

Que no tiene estacionamiento

2026-07-25 • via Nuitee
A
Anuj • couple • us
8
Train your staff customer service skills
Pros:

Price

Cons:

The receptionist was very unfriendly, almost like she hates her job

2026-07-24 • via Nuitee
L
Lester • family_with_children • mx
9
PLACENTERA
Pros:

LAS AMAS DE LLAVES SON UNOS AMORES LAS SEÑORAS AL PENDIENTE EN TODO MOMENTO, PERSONAL MUY ATENTO BUENA CALIDAD DE HOTEL Y SERVICIO

Cons:

QUE LAS RECEPCIONISTAS DEBERIAN DE SONREIR MAS PARA NO PENSAR ESTAN PREOCUPADAS POR ALGO.

2026-07-21 • via Nuitee
R
Ross López • solo_traveller • mx
10
2026-07-16 • via Nuitee
Z
Zazueta • solo_traveller • mx
10
Pros:

Todo

Cons:

..

2026-07-15 • via Nuitee
T
Tim • solo_traveller • au
8
Pros:

Helpful staff, central location and well equipped room.

Cons:

No stairs, no alcohol service, YouTube set to Espanol only

2026-07-13 • via Nuitee
L
López • solo_traveller • mx
10
Pros:

Es un lugar centrico,comodo muy buena atencion

2026-07-11 • via Nuitee
M
Mario ivan • solo_traveller • mx
10
2026-07-04 • via Nuitee
R
Randolph • extended_group • us
8
Great starting point to catch the Chepe Express
Pros:

It was clean

2026-07-03 • via Nuitee
M
Miguel angel • solo_traveller • mx
10
Excelente estancia
Pros:

La ubicación muy buena todo muy cerca

Cons:

Todo muy bien a nada le.pongo queja muy cómoda y agradable mi estancia en el hotel el personal en la mejor disposición de dar información

2026-07-02 • via Nuitee
T
Tanya • family_with_children • mx
10
2026-06-26 • via Nuitee
J
Julio Cesar • solo_traveller • mx
10
Pros:

La comodidad de las camas, pero sobre todo el profesionalismo, la amabilidad y excelente servicio de Iris Escalante

Cons:

N/A

2026-06-26 • via Nuitee
L
Luis • solo_traveller • us
10
Enjoyable
Pros:

Everything

2026-06-26 • via Nuitee
L
Laborin • solo_traveller • mx
9
Pros:

La ubicaciob

Cons:

Que no tiene estacionamiento

2026-06-23 • via Nuitee
M
Mike • solo_traveller • nz
8
2026-06-22 • via Nuitee
C
cesar • solo_traveller • mx
10
2026-06-19 • via Nuitee
A
Alexis • solo_traveller • mx
10
Pros:

Si

Cons:

Todo bien

2026-06-15 • via Nuitee
R
Ross López • solo_traveller • mx
9
2026-06-14 • via Nuitee
B
Barajas Méndez • couple • mx
10
2026-06-14 • via Nuitee