Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Tour desk
Non-smoking throughout
Shared kitchen
Adult only
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Comfortable beds
Beautiful gardens
Great location
Nice room decoration
Cons:
Delayed responses to inquiries
Maintenance issues
Limited in-room amenities

Categories

Cleanliness
7.9
Guests mentioned the cleanliness of the rooms positively, although some reviews pointed out minor maintenance issues.
Service
7.9
Service was appreciated by guests, with positive mentions about staff friendliness. However, there were complaints about delayed responses to inquiries.
Location
8.1
The hotel's location was praised for being convenient, close to key landmarks, and public transport. Some guests found the surroundings a bit intimidating.
Room Quality
7.9
Rooms were described as comfortable and well-decorated, with positive remarks on the design. Some guests reported issues with hot water and a musty smell in the air conditioning.
Amenities
7.7
Amenities were satisfactory, with guests appreciating the outdoor garden and common kitchen facilities. Some guests wished for more amenities inside the rooms.
Value for Money
6.9
Opinions varied on the value for money, with some guests feeling the price was justified by the location, while others found it a bit high for the offered services.
Food and Beverage
7.3
Breakfast and dining services received positive feedback, although some guests desired more variety in the offerings.
Overall Experience
8.1
Most guests had a positive overall experience, highlighting the comfortable beds, beautiful gardens, and the relaxed ambiance of the hotel. Recommendations to improve guest satisfaction include addressing maintenance issues, improving response times, and adding more in-room amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 20:29

Property Description

Tropical Oasis in Tulum

Tranquil Gardens: Escape to a tropical paradise at Casa Abanico Tulum, where lush gardens provide a serene setting for relaxation.

Convenient Amenities: Enjoy the convenience of free Wi-Fi, a communal kitchen with complimentary coffee and purified water, and a tour desk to help you explore the area.

Ideal Location: Explore Tulum with ease - located just a short drive from the Tulum Mayan Ruins and within walking distance to restaurants, bars, shops, and the ADO Bus Station.

Experience the charm of Casa Abanico Tulum and book your stay today for a memorable getaway in Tulum town.

Important information:

Please inform Casa Abanico Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A deposit via bank transfer or PayPal is required to secure your reservation (see Policies). The property will contact you with instructions after booking.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location