Posada Coatepec

Hotels
8.3 (47 reviews)
Hidalgo, 9 Colonia Centro , Coatepec , mx

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Charming colonial house
Cons:
Issues with cleanliness
Misleading breakfast advertising
Room quality concerns

Categories

Cleanliness
7.55
The cleaning staff did a lovely job each day in the room, but there are issues with humidity and mildew.
Service
9.55
The staff were all nice and helpful.
Location
9.05
The property is close to the center of the plaza.
Room Quality
8.05
The room had a humid and mildewy smell, and the mattresses were hard.
Amenities
8.05
Some amenities like breakfast are lacking, as advertised.
Value for Money
8.55
Good value, but issues with breakfast pricing affect overall value perception.
Food and Beverage
7.05
Breakfast included was misleading; only coffee and bread were provided.
Overall Experience
8.55
The hotel has charm but requires significant maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:29

Property Description

Classic Mexican Style Accommodation:
Experience the charm of Mexico at Posada Coatepec with its classic Mexican style rooms, suites, and villa featuring traditional furniture. Enjoy the comfort of private bathrooms, cable TV, and complimentary bottled water in every room.

Relaxation and Leisure:
Unwind in the outdoor pool, hot tub, and sauna available at an extra cost. Explore nearby attractions like the town of Xico and the Texolo Waterfalls, or head to Xalapa for museums and shopping. After a day of sightseeing, dine on classic Mexican dishes at Maria Enriqueta Restaurant or opt for in-room dining.

Convenience and Amenities:
Indulge in local craft products at the hotel's shop, stay active in the fitness room, or challenge friends to a game of billiards. Stay connected with free Wi-Fi throughout the property. Book your stay at Posada Coatepec for a memorable Mexican getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for MXN 663.11 per person per night when using an existing bed.
    People 12 years old and over stay for MXN 663.11 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 47 reviews
Cleanliness: 7.55
Service: 9.55
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 7.05
Overall Experience: 8.55
B
Bibiana couple mx
10
Pros:

La ubicación es perfecta en una calle poco transitada y segura.
Todo el personal es muy amable

2026-03-16 via Nuitee
J
jan solo_traveller it
8
2026-03-11 via Nuitee
R
Richard couple us
9
Very nice
Cons:

Hot water did not work

2025-12-24 via Nuitee
S
Suzette solo_traveller us
10
A peaceful colonial space with interior patio where you can relax.
Pros:

This is an amazing colonial house with plants and nice art--very comfortable and peaceful. The staff were all nice and helpful, the cafe was great to have coffee and bread in the morning--delicious pastries. The cleaning staff did a lovely job each day in the room and kept the whole hotel spotless--I would stay here again any day!

Cons:

The room smelled very humid and a little mildewy but I know this is due to the age of the place.

2025-11-13 via Nuitee
R
Ruth Paola family_with_children mx
8
Lindo hotel con algunos detalles a mejorar
Pros:

Las instalaciones son muy bonitas. Es como una casona antigua y esta cerca de todos los puntos de interés.

Cons:

Las camas son algo viejas. Los colchones estan algo vencidos, es necesario cambiarlos. La iluminación del cuarto es baja, adicional a que no se le da mantenimiento a la alberca, el agua estaba sucia.

2025-10-05 via Nuitee
G
Gerardo couple us
3
They should not advertise breakfast included ! Coffee is NOT breakfast.
Pros:

The property is close to center of plaza

Cons:

The mattress was hard as rock.
We paid for breakfast included and were told it was coffee and a piece of bread. The restaurant had breakfast but was extra ??? How can a hotel promote paying extra for breakfast included and then charge you extra for breakfast? We walk across the street and had a better breakfast with gourmet coffee for half the price.

2025-09-02 via Nuitee
G
Gabriela extended_group mx
10
Confortable
Pros:

Excelente atención y servicio

2025-08-18 via Nuitee
F
Francisco Jose couple es
7
Precioso hotelito en decadencia
Pros:

El edificio es preciosos y rehabilitado con mucho gusto

Cons:

Que le falta muuuuuucho mantenimiento. Las habitaciones en planta baja son inhabitables. El na humedad horrorosa y un olor espantoso. Yo diría que son hasta insalubres

2025-08-17 via Nuitee
M
Miguel couple us
10
2025-08-08 via Nuitee
G
García de la Grana family_with_children mx
9
2025-07-13 via Nuitee
M
Monica young couple us
8
My only concern was the room was to dark
2025-06-03 via Nuitee
F
Faiger family with young children us
9
Superb
2025-05-06 via Nuitee
R
Richard young couple us
10
Very convenient location for us.
Pros:

Nada

2025-04-13 via Nuitee
S
Susan young couple mx
9
Quiet and comfortable! Great value for same day booking
Pros:

Very helpful staff, large comfortable rooms, king size beds.

2024-08-31 via Nuitee
R
Richard young couple us
9
Very satisfied in a class place.
Pros:

The room, Lisboa was perfect for us. We have tentative reservations for that room over Navidad.
Very impressive old property, with a ton of history.
The artwork told stories.

Cons:

We had a car, so each time returning to the posada was a challenge to find a parking spot on the street.
No big deal.

2024-08-24 via Nuitee
F
Francisco young couple mx
9
Awesome place- very unique property and decor- really fits with the colonial vibe of the town.
Pros:

This is a beautiful colonial style hotel in the heart of Coatepec. What is remarkable is the property is very large and very green, there are lovely gardens, a pool and open air areas. The hotel is full of beautiful antiques and art which makes it feel like going back in time, and was a unique experience. The water pressure is very strong and hot in the shower, the rooms are large and comfortable. The staff is professional and they have a small pool! All in all a great place, and a great value.

Cons:

The included breakfast is continental- sweet breads, coffee and juice.

2024-08-08 via Nuitee
J
Jennifer family with young children mx
2
We loved the hotel and restaurant, but did not like the room we slept in.
Pros:

The Hotel is beautiful.

Cons:

The room smelled musty and there was a dead cockroach in the bathroom, and a dead lizard in the upstairs loft. The bedding is very old, like from the 1970s, it really needs an update, the bathroom was dirty and in need of a major update. The glass shower doors had very bad limescale and the sink was very old and rotting. Also, when we arrived, they said the parking was closed so we had to park on the street, which I worried about. The couches were very dusty, in need of a good cleaning. The ceilings also were dusty and needed a good clean. The restaurant staff were great, and the food was good.

2024-06-03 via Nuitee
M
Merrill solo traveller us
10
A perfect tranquil get away to a Posada with great ambiance.
Pros:

It was a wonderful experience. Tranquil, great daytime staff. The room was perfect for me with great shower, comfortable bed, stable internet and just what I needed for a quick one night get away.

Cons:

Everything was excellent!

2024-05-06 via Nuitee
J
Jessica young couple us
7
Good
2024-04-01 via Nuitee
T
Teresita young couple us
10
Exceptional
2024-03-01 via Nuitee