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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Luggage storage
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Express check-in/check-out
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Tour desk
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Pool waterfall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Swimming nearby
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Hosted evening meal (reserve)
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Pool toys
Review Highlights
Categories
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Property Description
Convenient Location
Hotel Balxibá, nestled in Playa del Carmen, offers comfortable air-conditioned rooms, an inviting outdoor pool, and complimentary WiFi, all surrounded by a lush garden.
Charming Amenities
Guests can enjoy relaxing on a patio with pool views in select units, and every room is equipped with modern conveniences like a flat-screen TV, cozy bed linens, and fresh towels.
Exceptional Service
Our friendly multilingual staff, fluent in English and Spanish, are available 24/7 at the reception to assist with any needs.
Experience the beauty of Playa del Carmen with nearby attractions like Playa del Carmen Beach and Playacar Beach just a stone's throw away. Book your stay at Hotel Balxibá now for a memorable vacation experience.
Guests under the age of 18 can only check in with a parent or official guardian.
Location
Guest Reviews
Daniel & the staff were so friendly and the service was excellent. Bed was comfortable, shower was hot. The pool was great! Quiet. Location was close to supermarkets and non tourist restaurants. Close enough to Quinta Avenida (10min 1km) but far enough away from noise.
Precio, higiene, instalaciones de habitación excelente, ayuda mucho el tener un frigobar en la habitacion 100! Por ese servicio
El personal que atiende en el horario nocturno
El ingreso al parqueo mal, malísimo, pésimo
Los horarios de piscina
Los horarios de servicio de café
Buen trato del personal.
Los colchones y almohadas algo incómodos.
El trato del personal
En realidad nada, solo que no me percate, no sabía si había servicio de comida
Hôtel pris à la dernière minute suite à une annulation de vol. Assez proche du centre à pied et plutôt propre. Personnel très gentil.
Très bruyant, on entendait tout ce qui se passait dans les chambres à côté. Les jeunes ont fait la fête jusqu'à très tard avec la musique à fond.. Manque d'équipement dans la chambre.
El hotel tiene una buena ubicación para acceder a la zona turística, por otro lado, el cuarto es grande y ofrece todo lo necesario para un estancia agradable, además de que su personal es amable.
Los controles de la televisión y programación no funcionaron adecuadamente, de hecho, nunca pude ver la televisión. El cuarto es amplio, sin embargo, le falta decoración y mobiliario para poderse sentar.
Un super grand lit très confortable.
La ubicacion
Muy sucio instalaciones deterioradas baño todo roto y sucio están remodelando y mucho ruido todo el día y polvo, pero la habitación súper descuidada
La alberca
Hice mi reservacion x línea y pague con tdc y al llegar se tuvo k pagar en efectivo ya k no se hacía pago con tarjeta
Instalaciones y habitaciones en excelente estado, piscina grande y maneja un horario accesible, muchos espacios en los que puedes tomar fotos
La. Ubicación es excelente cerca de todo de la 5ta avenida la terminal de los ferrys, supers llega uno caminando
La atención también excelente sin dudarlo regresaría ahí, ah y los precios no se diga están muy bien
Solamente el detalle que la habitación tenía un poquito de olor a húmedad
Se soluciono abriendo las ventanas y la. Puerta y eso fue suficiente..
La habitación limpia y la piscina genial
El Internet no agarro en la TV, todo lo demás perfecto.
The hotel was on a main Blvd so there was quick access to minimarts, pharmacy, food, taxis. The room was clean, with strong Internet, lots of kid friendly tv options, and a.c. unit. They have a pool and 24 hour service at the registration desk. The hotel personnel was very friendly and helpful.
There was only one outlet in the room tucked away behind the pillows of one bed, making it hard to charge multiple devices. The lighting was a bit dim, and the pillows were high and hard. Overall though, great value for the price.
There was a parking space in front of the hotel. The room was ok, nothing fancy but enough for one night.
Simple good value
Far from restaurants
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