Delphinus Inn

Hotels
7.9 (133 reviews)
Calle Sin nombre lote 12, Colonia Sector P , Santa Cruz Huatulco , MX

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Garden
Pets allowed
Luggage storage
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Review Highlights

Pros:
Location
Friendly staff
Good price-quality ratio
Cons:
Cleanliness issues
Room comfort problems
Inadequate amenities

Categories

Cleanliness
6.29
Multiple mentions of dirty sheets, towels, and a general lack of cleanliness in rooms.
Service
9.26
Staff were noted to be friendly and helpful despite some complaints.
Location
9.3
Proximity to the beach and good overall location noted positively.
Room Quality
7.25
Some complaints regarding noise and comfort in rooms.
Amenities
6.78
Basic amenities were insufficient, with issues related to towels and internet access.
Value for Money
8.24
Some reviews indicated it was fair for the price, but others suggested seeking better options.
Food and Beverage
6.79
No mentions of food quality, but issues with available drinking water.
Overall Experience
9.26
General positive sentiment with some caveats about cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:29

Property Description

Luxurious Accommodations - Delphinus Inn offers spacious apartments with kitchenettes, dining areas, and balconies with scenic views of the garden or pool. Perfect for a comfortable and relaxing stay.

Convenient Location - Situated just 100 meters from Chahué Bay and a short drive from downtown Huatulco, guests can easily explore the beautiful surroundings and attractions nearby. The proximity to Huatulco National Park also offers nature enthusiasts a great opportunity to immerse themselves in the local environment.

Relaxing Amenities - Guests can unwind by the outdoor pool or enjoy a delicious breakfast at the Isla Bonita cafeteria during select seasons. Whether you're looking to relax or explore, Delphinus Inn provides the perfect setting for a memorable vacation.

Experience the beauty and comfort of Delphinus Inn. Book your stay now for an unforgettable getaway!

Important information:

This is a pet friendly hotel with Wi-Fi, parking, and a pool.
Please note that there is no hot water and only 2 open TV channels.
It is located from the center 20 minutes walking or 5 minutes by car, a 3-minute walk from Chahué Beach and a 10-minute walk from Santa Cruz Beach.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 133 reviews
Cleanliness: 6.29
Service: 9.26
Location: 9.3
Room Quality: 7.25
Amenities: 6.78
Value for Money: 8.24
Food and Beverage: 6.79
Overall Experience: 9.26
B
Barraza • solo_traveller • mx
10
Pros:

Todo

Cons:

Q no agua caliente

2026-09-01 • via Nuitee
T
Tiffany • couple • mx
10
Pros:

Friendly staff very helpful

2026-08-25 • via Nuitee
M
Maria Marcela • couple • mx
1
Horrible
Pros:

En serio muy feo lo unico bueno fue la cercania a chahue pero con el mismo precio mejor otro alojamiento cerca de ahi que valga la pena porque este lugar no

Cons:

El peor alojamiento de mi vida, super sucio con sangre seca en las sabanas y almohadas, pienso si ya mancharon las sabanas ya no sirven, pero no les importo me dio tanto asco ver sangre seca, un aire acondicionado sin rejillas super viejo, hasta de color amarillento horrible, las paredes sucias, el piso sucio, el baño x solo te ponen un jaboncito rosa venus, asi que lleva tu kit de limpieza personal, vi la piscina y estaba como con moho. el wifi no llega a las habitaciones solo en recepcion

2026-08-11 • via Nuitee
A
Abigail • extended_group • mx
10
Pros:

Todos los servicios eran excelentes. Fue una buena opción en relación calidad-precio

2026-08-10 • via Nuitee
N
Nadia Paola • solo_traveller • ca
1
Not recommended
Pros:

Initially price, but found better prices for more amenities

Cons:

Poor maintenance, staff not friendly, full of street dogs

2026-07-15 • via Nuitee
C
Carlos Alberto • family_with_children • mx
6
Pros:

Nada.

Cons:

Que no tienen agua caliente y, no esta explicisamente escrito. De hecho, esa parte en su app solo aparece en ingles.

2026-07-02 • via Nuitee
M
mendez • solo_traveller • mx
6
Pros:

La atención del personal

Cons:

Se ve muy viejito el hotel le falta remodelacion , el baño daba una impresión de sucio

2026-06-23 • via Nuitee
C
Carlos • solo_traveller • mx
2
Horrible el hotel ... para que lo tienen en boocking.
Pros:

Nada .. !!!

Cons:

Horrible el hotel,
Tiene perros que ladran en la noche y también unos cotorros en la recepción del hotel ..
La habitación con evidente falta de mantenimiento.
Nos cambiamos de hotel y de 3,500.00 solo nos devolvieron 1 850 ... argumentando que boocking les quitó el 100% de la comisión.

2026-06-21 • via Nuitee
J
Jorge Luis • solo_traveller • mx
10
2026-06-05 • via Nuitee
R
Ramirez • family_with_children • mx
5
Aceptable por el precio
Pros:

El personal amable. Bonito parque al frente. Muy cerca de una playa aunque si no sabes nadar solo podrás tomar el sol y caminar, ya que Chahue suele tener bandera roja.

Cons:

La alberca estaba muy sucia, por lo tanto no la usamos. El ventilador de la habitación apenas y giraba. Las cortinas no eran black out. Mucho ruido de personal muy temprano.

2026-05-31 • via Nuitee
D
David • couple • gb
1
Very disappointing, not as described
Pros:

The room itself was ok but a bit tired and the sheets and towels were in bad condition. Choosing a room with a fan not AC was our mistake but the fan was very noisy and kept us awake.

Cons:

The pool hadn't been cleaned for some time and was unusable, the sun loungers and chairs by the pool in the pictures didn't exist.
The hotel in general didn't smell clean and the drains smelled bad.
This was meant to be a 3 star hotel but wasn't really functioning as a hotel, the restaurant wasn't open at any times and looked like it hadn't been used for some time.
We ended up leaving early and going elsewhere as it didn't match the description and didn't meet our needs.

2026-05-27 • via Nuitee
Z
Zabdi • solo_traveller • mx
6
Pros:

El acceso

Cons:

Habitación sin aire acondicionado,

2026-05-26 • via Nuitee
C
CARITINA • extended_group • mx
10
ESTUPENDA.
Pros:

LA AMABILIDAD DE LA GENTE...

2026-05-20 • via Nuitee
G
Gabriela • solo_traveller • mx
10
2026-03-28 • via Nuitee
E
Enrique Martín • family_with_children • mx
9
2026-03-23 • via Nuitee
P
Petlacalco Moreno • family_with_children • mx
9
Pros:

Muy amables, ubicación excelente.

Cons:

La puerta de mi habitación costaba cerrarla 🙈

2026-03-20 • via Nuitee
R
Rocio Nallely • family_with_children • mx
8
Pros:

Bien

Cons:

Nada

2026-03-17 • via Nuitee
D
Daphne • solo_traveller • nl
9
Prima plekje vlakbij het strand
Pros:

Fijne ligging, vlakbij het strand en op loopafstand van het centrum. Het is er rustig, je hoort geen verkeer. Lieve mensen en natuurlijk de altijd vrolijke hond Toby.

Cons:

-

2026-03-13 • via Nuitee
A
Ared • couple • mx
10
Increible
Pros:

La cercanía a la playa y la amabilidad del personal.

Cons:

Cuando hicimos uso de la alberca estaba un poquito sucia de las hojas y flores que caen de los árboles.

2026-03-09 • via Nuitee
O
Oswaldo • family_with_children • mx
7
Excelente
Pros:

La ubicación es excepcional

Cons:

Todo muy bien y agradable

2026-03-07 • via Nuitee