Delphinus Inn

Hotels
7.9 (127 reviews)
Calle Sin nombre lote 12, Colonia Sector P , Santa Cruz Huatulco , mx

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Luggage storage
Tour desk
Outdoor furniture
Shallow end
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good price-quality ratio
Cons:
Cleanliness issues
Room comfort problems
Inadequate amenities

Categories

Cleanliness
6.29
Multiple mentions of dirty sheets, towels, and a general lack of cleanliness in rooms.
Service
9.26
Staff were noted to be friendly and helpful despite some complaints.
Location
9.3
Proximity to the beach and good overall location noted positively.
Room Quality
7.25
Some complaints regarding noise and comfort in rooms.
Amenities
6.78
Basic amenities were insufficient, with issues related to towels and internet access.
Value for Money
8.24
Some reviews indicated it was fair for the price, but others suggested seeking better options.
Food and Beverage
6.79
No mentions of food quality, but issues with available drinking water.
Overall Experience
9.26
General positive sentiment with some caveats about cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:29

Property Description

Luxurious Accommodations - Delphinus Inn offers spacious apartments with kitchenettes, dining areas, and balconies with scenic views of the garden or pool. Perfect for a comfortable and relaxing stay.

Convenient Location - Situated just 100 meters from Chahué Bay and a short drive from downtown Huatulco, guests can easily explore the beautiful surroundings and attractions nearby. The proximity to Huatulco National Park also offers nature enthusiasts a great opportunity to immerse themselves in the local environment.

Relaxing Amenities - Guests can unwind by the outdoor pool or enjoy a delicious breakfast at the Isla Bonita cafeteria during select seasons. Whether you're looking to relax or explore, Delphinus Inn provides the perfect setting for a memorable vacation.

Experience the beauty and comfort of Delphinus Inn. Book your stay now for an unforgettable getaway!

Important information:

This is a pet friendly hotel with Wi-Fi, parking, and a pool.
Please note that there is no hot water and only 2 open TV channels.
It is located from the center 20 minutes walking or 5 minutes by car, a 3-minute walk from Chahué Beach and a 10-minute walk from Santa Cruz Beach.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 127 reviews
Cleanliness: 6.29
Service: 9.26
Location: 9.3
Room Quality: 7.25
Amenities: 6.78
Value for Money: 8.24
Food and Beverage: 6.79
Overall Experience: 9.26
J
Jorge Luis solo_traveller mx
10
2026-06-05 via Nuitee
R
Ramirez family_with_children mx
5
Aceptable por el precio
Pros:

El personal amable. Bonito parque al frente. Muy cerca de una playa aunque si no sabes nadar solo podrás tomar el sol y caminar, ya que Chahue suele tener bandera roja.

Cons:

La alberca estaba muy sucia, por lo tanto no la usamos. El ventilador de la habitación apenas y giraba. Las cortinas no eran black out. Mucho ruido de personal muy temprano.

2026-05-31 via Nuitee
D
David couple gb
1
Very disappointing, not as described
Pros:

The room itself was ok but a bit tired and the sheets and towels were in bad condition. Choosing a room with a fan not AC was our mistake but the fan was very noisy and kept us awake.

Cons:

The pool hadn't been cleaned for some time and was unusable, the sun loungers and chairs by the pool in the pictures didn't exist.
The hotel in general didn't smell clean and the drains smelled bad.
This was meant to be a 3 star hotel but wasn't really functioning as a hotel, the restaurant wasn't open at any times and looked like it hadn't been used for some time.
We ended up leaving early and going elsewhere as it didn't match the description and didn't meet our needs.

2026-05-27 via Nuitee
Z
Zabdi solo_traveller mx
6
Pros:

El acceso

Cons:

Habitación sin aire acondicionado,

2026-05-26 via Nuitee
C
CARITINA extended_group mx
10
ESTUPENDA.
Pros:

LA AMABILIDAD DE LA GENTE...

2026-05-20 via Nuitee
G
Gabriela solo_traveller mx
10
2026-03-28 via Nuitee
E
Enrique Martín family_with_children mx
9
2026-03-23 via Nuitee
P
Petlacalco Moreno family_with_children mx
9
Pros:

Muy amables, ubicación excelente.

Cons:

La puerta de mi habitación costaba cerrarla 🙈

2026-03-20 via Nuitee
R
Rocio Nallely family_with_children mx
8
Pros:

Bien

Cons:

Nada

2026-03-17 via Nuitee
D
Daphne solo_traveller nl
9
Prima plekje vlakbij het strand
Pros:

Fijne ligging, vlakbij het strand en op loopafstand van het centrum. Het is er rustig, je hoort geen verkeer. Lieve mensen en natuurlijk de altijd vrolijke hond Toby.

Cons:

-

2026-03-13 via Nuitee
A
Ared couple mx
10
Increible
Pros:

La cercanía a la playa y la amabilidad del personal.

Cons:

Cuando hicimos uso de la alberca estaba un poquito sucia de las hojas y flores que caen de los árboles.

2026-03-09 via Nuitee
O
Oswaldo family_with_children mx
7
Excelente
Pros:

La ubicación es excepcional

Cons:

Todo muy bien y agradable

2026-03-07 via Nuitee
S
Sanchez solares family_with_children mx
10
2026-02-25 via Nuitee
J
Juan Carlos family_with_children mx
9
2026-02-14 via Nuitee
L
Leslie solo_traveller us
8
I've returned here for 8 year now. This is a laidback place with ready access to the beautiful beach
Pros:

Hotel is away from centro across the street from a lovely park with the library and pickleball courts.

2026-02-13 via Nuitee
J
Julio cesar family_with_children mx
9
Pros:

El personal , los perritos y como cuidan a los animales

Cons:

La alberca estaba fría y el internet tenía fallas

2026-01-30 via Nuitee
A
Angeles family_with_children mx
9
2026-01-22 via Nuitee
P
Peñaloza family_with_children mx
10
Pros:

Yo llegue a Huatulco de improviso, buscando un hotel, esté me gustó es tranquilo, limpió, la atención de los colaboradores fue muy buena, la señorita de la recepción de la tarde excelente, formidable,

Cons:

No hay agua caliente 😭😭

2026-01-21 via Nuitee
G
Gonzalez family_with_children mx
7
Pros:

Me dieron antes la habitación ya que había disponibilidad. En general está bien el hotel, las instalaciones están limpias al igual que la alberca. Es un hotel pequeño.
Se debe considerar que para las comidas debes de agarrar taxi para ir a cualquier sitio.

Cons:

Se que es un hotel petfriendly pero hacen ruido desde muy temprano los dueños de los perros y los perros

2026-01-20 via Nuitee
L
Lucas couple mx
2
Cons:

blood stained sheet, no water or any drinks for sale. had to walk 20 mintues to find a store just to buy drinking water

2026-01-20 via Nuitee