ESM Hotel

Hotels
7.1 (212 reviews)
81 Persiaran Camelia 4 , Tanah Rata , my

Facilities

Non-smoking rooms
Family rooms
Staff adhere to local safety protocols
Contactless check-in/check-out
Guest room sealed after cleaning
Front desk (limited hours)
Accessible train station shuttle
No accessible train station shuttle

Review Highlights

Pros:
Friendly staff
Spacious room
Good value for money
Cons:
Dirty sheets
Leaking bathroom
No elevator

Categories

Cleanliness
4.98
Water leaking from bathroom ceiling and dirty sheets found in bed.
Service
8.46
Staff was accommodating with late check-out and helpful during the stay.
Location
8.5
Great location in proximity to key attractions.
Room Quality
6.95
Room was large and functional for work but had issues with bathroom.
Amenities
5.98
Lack of elevator and hot water issues affected comfort.
Value for Money
7.94
Reasonable price for the space and functionality provided.
Food and Beverage
6.99
Food options not mentioned; default rating applied.
Overall Experience
6.96
Overall, it was a decent stay despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:01

Property Description

Family Rooms: Perfect for accommodating your entire family comfortably.

Convenient Amenities: All rooms equipped with a desk and kettle for your convenience.

Multilingual Staff: Feel at ease with our 24-hour front desk staff fluent in English, Hindi, Malay, and Tamil.

Book your stay at ESM Hotel in Tanah Rata for a hassle-free getaway!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 212 reviews
Cleanliness: 4.98
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 5.98
Value for Money: 7.94
Food and Beverage: 6.99
Overall Experience: 6.96
V
val_lorre couple it
7
Pros:

Great position in the centre and near the bus station

2026-02-13 via Nuitee
A
asmi couple my
5
2026-02-09 via Nuitee
N
noor couple my
7
2026-01-26 via Nuitee
F
Firiwoini Gebebrewahid extended_group et
5
2026-01-20 via Nuitee
R
Razitah solo_traveller my
5
2026-01-20 via Nuitee
A
Asmi couple my
5
Pros:

comfortable

2026-01-19 via Nuitee
A
afidahtun couple my
7
2026-01-19 via Nuitee
S
Selvam couple my
6
2026-01-19 via Nuitee
S
Syed solo_traveller my
10
2026-01-19 via Nuitee
M
Mohd couple my
9
2026-01-18 via Nuitee
N
Nurul Izzana solo_traveller my
6
2026-01-18 via Nuitee
N
Nur couple my
8
2026-01-13 via Nuitee
F
fiqaa extended_group my
5
2026-01-12 via Nuitee
S
SITI couple my
5
2026-01-07 via Nuitee
Y
yunus couple my
6
2026-01-01 via Nuitee
N
Nurulain Fatin couple my
7
Pros:

Staff baik. Masuk lambat minta keluar lambat sikit pun onz. Bilik luas, murah ada meja kerusi blh buat kerja. Berbaloi bayar RM99

Cons:

Takde lif. Nasib baik tak dapat bilik tinggi lagi. Sesekali eksesaiss tapi tak blh bawa brg byk la. Jenuh nak angkut

2025-12-30 via Nuitee
W
ween couple my
10
2025-12-17 via Nuitee
S
Shaleyza couple my
7
2025-11-29 via Nuitee
T
Timothy Tiong solo_traveller my
10
2025-11-28 via Nuitee
P
pikachu family_with_children gb
3
2025-11-22 via Nuitee