Cuxos Hotel Beachfront

Hotels
8.2 (223 reviews)
Avenida rueda medina manzana 001 lote 01 supermanzana 01 playa norte , Isla Mujeres , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Safety deposit box
Tour desk
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Clean beach
Cons:
Inconsistent service
Lack of breakfast
Basic amenities

Categories

Cleanliness
8.01
Mixed reviews; some cleanliness issues noted in rooms.
Service
8.48
Generally acceptable service but some guest experiences were disappointing.
Location
10
Excellent location right on Playa Norte, convenient and favorable.
Room Quality
7.97
Room quality rated as basic with some comfort issues.
Amenities
7.5
Limited amenities; hotel could benefit from small upgrades.
Value for Money
7.96
Felt overpriced for the basic offerings; expectations vs reality.
Food and Beverage
7.01
No breakfast service, which was a downside for many guests.
Overall Experience
8.69
Overall positive stay primarily due to location, with some reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:43

Property Description

Beachfront Luxury at Cuxos Hotel

Spectacular Views: Enjoy breathtaking beachfront views from the terrace while savoring a delicious meal at the restaurant or sipping a cocktail at the bar.

Comfort and Convenience: Relax in well-appointed rooms with modern amenities including a flat-screen TV, safety deposit box, and air conditioning. Some rooms even boast private balconies.

Explore and Discover: Let the concierge help plan your adventures, from relaxing beach days to exciting tours around Isla Mujeres. With Norte Beach and El Cocal Beach just steps away, the possibilities are endless.

Book now for an unforgettable beachfront experience at Cuxos Hotel Beachfront in Isla Mujeres!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 223 reviews
Cleanliness: 8.01
Service: 8.48
Location: 10
Room Quality: 7.97
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 8.69
F
Federico Andres • solo_traveller • ar
7
Pros:

La ubicación

Cons:

Me cobraron mas de lo que decia la reserva en booking

2026-02-13 • via Nuitee
S
Sherman • family_with_children • us
8
Pros:

Everything was great

Cons:

Parking golf carts

2026-01-26 • via Nuitee
M
Mohammed • couple • fr
5
2026-01-25 • via Nuitee
J
Jonathan • family_with_children • gb
7
Nice Views
Pros:

Location, best sunset on the island

Cons:

Bed was very uncomfortable and reception strange and not particularly welcoming

2026-01-24 • via Nuitee
A
Ariadna • family_with_children • id
10
2026-01-21 • via Nuitee
N
Nathalie • solo_traveller • ca
8
2026-01-19 • via Nuitee
N
Natasha Ailen • couple • mx
10
2026-01-19 • via Nuitee
A
Aline • extended_group • ch
5
Pros:

-posizione

Cons:

-pulizia strutta.
-servizi inesistenti (esempio: assenza teli mare, nessun lenzuolo, impossibilità di fare colazione).
-lettini mare: se ti assenti per più di 30 minuti dal lettino, i tuoi oggetti verranno rimossi. Questo per obbligarti a mangiare al ristorante convenzionato con l’hotel.
- difficoltà di comunicazione, a causa della non conoscenza delle lingue straniere.

2026-01-19 • via Nuitee
G
gloria • family_with_children • mx
10
Pros:

La ubicación

2026-01-16 • via Nuitee
L
Laura • family_with_children • ar
10
Consejos
Pros:

Lo mejor es la ubicacion., frente al mar hermosa vista! El personal muy amables, siempre dispuestos a ayudar.
El hotel esta cerca del embarcadero donde te deja el ferry, no necesitas tomar taxi, son 5 cuadras, y hay personas que te ofrecen llevarte las valijas hasta el hotel por una propina, super practico, sino podes tomar taxi y es costoso por estar tan cerca. Tb. Algo muy positivo es que esta en playa norte ypuedes caminar por la playa y recorrer hasta donde puedes nadar con peces, donde esta el hotel mira, datos utiles😉

Cons:

Fuimos en enero y estaba un poco fresco para meterse al mar pero nos metimos igual, llevar toalla.

2026-01-16 • via Nuitee
E
EDUARDO • family_with_children • co
8
EXCLENTE ESTANCIA EN UN SITIO UNICO COMO ES ISLA MUJERES, MEXICO
Pros:

La ubicación, frente a una de las mejores playas de Isla Mujeres. Buen tamaño de la habitación.

2026-01-15 • via Nuitee
R
Rafael • couple • br
10
Hospedagem perfeita!
Pros:

Tivemos uma estadia excelente! As camas são extremamente confortáveis, proporcionando ótimas noites de sono. A vista para o mar é simplesmente espetacular, de encher os olhos! O hotel é pé na areia, o que torna a experiência ainda mais especial, além de estar muito bem localizado, perto de tudo que precisamos. Com certeza voltaremos e recomendamos!

Cons:

Nada

2026-01-15 • via Nuitee
M
Matteo • family_with_children • nl
8
2026-01-11 • via Nuitee
D
Daniel • solo_traveller • es
2
Decepcionante: no es un hotel
Pros:

La ubicación y la zona de tumbonas en la playa

Cons:

En primer lugar, no es un hotel. Es un conjunto de habitaciones conectadas por un balcón común, pero sin estancias de hotel ni servicios de hotel.
En las fotos da la sensación de un hotel de 4 estrellas a pie de playa y nada más lejos de la realidad. La recepción está en un bar y llegar con la maleta desde donde te deja el taxi se hace complicado porque es una calle de arena.

La habitación es espaciosa y la cama, grande, pero es muy ruidosa. El colchón tiene una colcha que no transpira (similar a la de los niños por si mojan el colchón) y se hace insufrible dormir en él.

Además, las habitaciones son muy oscuras porque el cristal es vinilado y la luz artificial es muy mala.

La WiFi NO llega a las habitaciones porque es compartida con el bar y el bar está en el bajo.

Para acceder a los pisos no hay ascensor y hay que subir las escaleras por la zona donde están los cubos de basura.

El precio es muy caro para el servicio que ofrece. Desde luego, no es un 4 estrellas y no creo que llegara a 3.

No lo recomiendo

2026-01-10 • via Nuitee
M
Mattias • family_with_children • se
9
Nice location with amazing views
Pros:

Amazing views, direct beach access with beach chairs

2026-01-08 • via Nuitee
F
Francesca • couple • it
6
Pros:

Posizione eccellente. Spiaggia e mare bellissimi

Cons:

Nessun servizio e accoglienza. Camere rumorose e internet non funzionava in camera

2026-01-05 • via Nuitee
S
Sindy Viridiana • family_with_children • mx
6
Pros:

Las ubicación es buena y muy favorable para pasar el dia en la playa

Cons:

Las instalaciones son buenas pero muy poco cómodas. Poca formalidad en la recepción. No hay estacionamiento o es necesario gestionarlo por propia cuenta.

2026-01-03 • via Nuitee
I
Isabel • extended_group • de
7
2025-12-31 • via Nuitee
S
Sunshine Vallejo • family_with_children • us
7
You're paying for location!
Pros:

Amazing location and reliable basics like cleanliness, A/C, and hot water, but the price does not match the room quality, service, or amenities. With better lighting, improved staff attitude, and small upgrades, this hotel could be much better.

The location is excellent, right on Playa Norte, which is the best part of this hotel. Each room includes two beach beds and an umbrella, which is a nice perk and very convenient.
The room was very spacious and cleaned daily with no issues. The room includes a refrigerator (no microwave, which would have been useful). Hot water and water pressure were excellent — we never ran out of hot water. The A/C worked great, and noise was never an issue, which made for a comfortable stay in that sense. Smart TV in the room was a plus.

Cons:

The hotel felt overpriced for how basic the room was. There wasn’t even a headboard on the bed, towels need to be updated, the lighting was insufficient, and the ceiling lights were controlled by three different switches, which was inconvenient. The bed was a bit hard for my liking, though the pillows were fine and plentiful.
Service from the cleaning staff was disappointing. When I asked if our room would be cleaned, the staff member seemed uninterested and implied it was not her responsibility, which did not feel welcoming.
There was also an unpleasant smell on the stairs leading to the sea-view rooms, likely due to garbage collection at the bottom of the stairway. This was noticeable and affected the experience.
The Wi-Fi was not very good, and check-in was average — not friendly, just very “meh.”
As for the sea-view room, it didn’t feel particularly special or worth the extra cost. The non–sea-view rooms are on the first floor and smaller, but overall the sea view didn’t add much value.

2025-12-29 • via Nuitee
G
Gina • family_with_children • us
10
Pros:

Very clean best view!

2025-12-24 • via Nuitee