Casa de la Luna

Hotels
7.8 (52 reviews)
Bolivar Numero 57 Colonia Centro Delegación Cuauhtémoc , Mexico City , mx

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cold water issues
Staff attitude at reception

Categories

Cleanliness
7.35
Guests noted cleanliness was generally fine, but some experienced issues with odors in the bathroom.
Service
7.85
Some feedback indicated a lack of warmth from the reception staff, but overall, service was respectful.
Location
9.35
The location near the Zócalo and restaurants received high praise from multiple guests.
Room Quality
8.15
Rooms were described as adequate for sleep and baths, yet some noted issues with the absence of air conditioning.
Amenities
6.85
Lack of certain amenities such as reliable internet and proper towels were highlighted as concerns.
Value for Money
8.35
Many felt the pricing was fair for the services provided, making it a reasonable choice.
Food and Beverage
6.35
Guests reported the restaurant was not functioning, impacting satisfaction in this area.
Overall Experience
8.15
Guests generally had a pleasant stay, finding it adequate despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-16 08:47

Property Description

Historic Charm and Central Location
Situated in Mexico City's historic city center, this 18th-century hotel offers comfortable accommodations near popular attractions.

Proximity to Key Sites
Explore Guadalupe Church, the Palace of Fine Art, and other cultural gems just steps away from the hotel.

Convenient Amenities
Dine at Reflejo de Luna restaurant, host events in versatile facilities, and stay connected with wired internet access.

To experience the charm and convenience of Hotel Casa de la Luna, book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.8
Based on 52 reviews
Cleanliness: 7.35
Service: 7.85
Location: 9.35
Room Quality: 8.15
Amenities: 6.85
Value for Money: 8.35
Food and Beverage: 6.35
Overall Experience: 8.15
B
Berenice • couple • mx
8
Para un dia estuvo bien, recomiendo el lugar siempre que mejoren la limpieza
Pros:

La ubicación, el personal de recepción y que te dieran acceso las 24 horas.

Cons:

La pantalla no tenia Plataformas de Streaming, les falla la limpieza, la regadera tenia cabellos de otras personas, las toallas de ducha estaban asperas, la puerta de la habitación que me toco no cerraba el seguro tuve que encerrarme con llave, aunque fue en temporada de primavera, fue muy fría la habitación.

2026-03-30 • via Nuitee
E
Eduardo • solo_traveller • mx
9
2026-03-30 • via Nuitee
S
SARA • family_with_children • mx
8
2026-03-23 • via Nuitee
G
Guzman • couple • mx
8
2026-03-21 • via Nuitee
I
Infante • couple • mx
7
ENCANTADOR
Pros:

ME ENCANTO L AUBICACION Y LA CERCANIA CON TODO LO QUE ESTABA BUSCANDO

Cons:

LA CAMA M HACIA SUDAR MUCHO Y A MIGUSTO ESTABA DEMASIADO SUAVE Y LA HABITACION MUY FRIA

2026-03-16 • via Nuitee
E
ebezrosher • family_with_children • mx
9
2026-03-13 • via Nuitee
A
Alan • couple • mx
9
2026-03-12 • via Nuitee
C
CEPEDA • couple • us
3
Decent, but wouldn’t repeat!!!
Pros:

The restaurant was closed. Nobody gave us information on the reason for the shutdown .

Cons:

Very few customers… in four days I only saw two people!!!!

2026-03-08 • via Nuitee
M
macdonell • family_with_children • mx
7
Pros:

La ubicación

Cons:

La habitación en todos sus aspectos.

2026-03-07 • via Nuitee
L
Luis Angel • couple • mx
9
Pros:

El personal muy amable

Cons:

El internet es lento, y el lugar bastante frío.

2026-03-03 • via Nuitee
E
Elery Giovanni • family_with_children • mx
10
2026-02-24 • via Nuitee
E
ELEUTERIO ZENOVIO • couple • mx
8
agradable
Pros:

el restaurante no esta EN FUNCIONES

Cons:

todo bien

2025-12-26 • via Nuitee
M
Mario • extended_group • mx
9
Pros:

La ubicación

Cons:

La regadera, casi no salía agua caliente

2025-12-26 • via Nuitee
E
Enio • family_with_children • gt
5
2025-12-24 • via Nuitee
T
Torress • family_with_children • mx
9
Gracias por las atenciones.
Pros:

La estancia del 3er. Piso.

Cons:

Que esta prohibida la entrada a los visitantes.
Falta un espacio donde poder colgar ganchos con ropa.

2025-12-22 • via Nuitee
B
Balan S. • family_with_children • mx
10
Pros:

Su atencion

Cons:

Su elevador me quede atorada

2025-12-13 • via Nuitee
L
Leonila Adriana • extended_group • mx
8
Básico!!!
Pros:

Tienes una muy buena ubicación, muy céntrico, tenía pendiente de que mi estancia no fuera agradable por la larga lista de comentarios negativos, pero en realidad para lo que lo ocupamos que fue para bañar y dormir cumple con lo necesario. Las regaderas son eléctricas y funcionaron muy bien, tomamos un baño caliente y agradable, en lo personal se me hizo buen precio para lo que ofrece.

Cons:

Hay extractor en el baño pero aun asi se percibía un ligero olor a drenaje que resultaba desagradable al entrar al baño.

2025-12-03 • via Nuitee
• family_with_children • mx
10
me encanto
Pros:

la ubicacion

Cons:

el internet

2025-12-01 • via Nuitee
M
Martinez • family_with_children • mx
5
Pros:

La ubicación

Cons:

La actitud de los trabajadores

2025-11-18 • via Nuitee
R
Rosa • couple • mx
7
2025-11-18 • via Nuitee