CAPITAL EXPRESS

Hotels
8.2 (589 reviews)
Lot 16 Jalan Sentosa, Kampung Air, , Kota Kinabalu , my

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Comfortable bed
Good amenities
Cons:
Cleanliness issues
Small room size
Noise from neighboring rooms

Categories

Cleanliness
7.66
Guests mentioned issues with cleanliness, specifically under beds and odors.
Service
8.63
The staff was mentioned as friendly and helpful across several reviews.
Location
9.17
Multiple reviews praised the central location as convenient.
Room Quality
7.12
Some reviews noted small room sizes and noise issues.
Amenities
8.15
Features like AC, fridge, and kettle were appreciated, although some lacked windows.
Value for Money
8.11
Overall good value, but some felt cleanliness did not meet expectations.
Food and Beverage
8.66
Breakfast and convenience options were positively highlighted, though specific mentions are lacking.
Overall Experience
8.13
Generally positive sentiment with specific issues affecting the experience noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:56

Property Description

Convenient Location
Situated just minutes away from top attractions like Sabah State Museum & Heritage Village and Likas City Mosque.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TV, and a minibar for your comfort.

Friendly Service
Our staff at the 24-hour front desk are fluent in English and Malay, ready to assist you at any time.

Experience Kota Kinabalu with ease - book your stay at CAPITAL EXPRESS today!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges are applicable.

Location

Guest Reviews

8.2
Based on 589 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.13
S
Solidea • couple • it
8
2026-05-09 • via Nuitee
S
Shannon Marie • couple • gb
10
Pros:

Great location and happy with the room. Only thing to note is there is a 100RM cash deposit when checking in.

2026-05-03 • via Nuitee
G
Gowri • family_with_children • ca
1
We won't stay there again.
Pros:

Helpful staff.

Cons:

The sheets had obviously been washed but they were stained and worn out. The mattress and mattress cover were filthy.

2026-04-26 • via Nuitee
A
Afiq Jeff • solo_traveller • bn
5
2026-04-23 • via Nuitee
Y
Yusri • solo_traveller • bn
9
2026-04-20 • via Nuitee
J
Joyner Jade • couple • my
10
Pros:

Clean and comfy

2026-04-04 • via Nuitee
S
Sadie • couple • gb
9
2026-04-02 • via Nuitee
A
Adika Azwan • family_with_children • my
7
2026-04-01 • via Nuitee
A
andrew • solo_traveller • my
10
2026-03-23 • via Nuitee
A
Ayu • family_with_children • bn
8
Pros:

Service

Cons:

Nothing

2026-03-21 • via Nuitee
S
suzana • family_with_children • my
8
2026-03-17 • via Nuitee
A
allyson • couple • gb
7
2026-03-12 • via Nuitee
M
Moira • family_with_children • gb
9
I'd stay again
Pros:

It was a good room. Comfortable. Everything needed for a few nights stay. Kettle, water, fridge, wardrobe with hangers, hot shower.
Centrally positioned with good selection of restaurants near by. Not far from the airport or bus station. A cheap grab taxi ride away
Helpful friendly staff.

2026-03-03 • via Nuitee
Z
Zibing • solo_traveller • au
10
Pros:

Acceptable distance from a number of places including airport and new Jesselton ferry terminal.

2026-03-03 • via Nuitee
C
CW • family_with_children • sg
9
Great value for stay
Pros:

My 3rd time stay here :))
Selected No windows room
Central location, near to places of interest, convenience shops, coffee shops, eateries
Lift to floor too

Cons:

Nothing

2026-03-03 • via Nuitee
三宅 • family_with_children • jp
5
Pros:

清潔感

2026-03-03 • via Nuitee
T
Thomas • couple • fr
9
2026-02-27 • via Nuitee
F
Frankie B. • family_with_children • my
8
2026-02-12 • via Nuitee
C
chitai • family_with_children • tw
8
2026-02-11 • via Nuitee
R
Roienah • family_with_children • my
9
2026-02-10 • via Nuitee