Hotel Plaza Sol

Hotels
Independent
8 (2319 reviews)
Av. Ruiz Cortines #5256, Col. Jardines de Mocambo, Boca del Río, VER, 94299 , Boca del Río , MX

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Casino
Designated smoking area
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Elevator problems

Categories

Cleanliness
7.08
Common mentions of cleanliness but problems reported in rooms, suggesting average or below standard.
Service
8.55
Most reviews indicate friendly service, although some issues with service responsiveness were noted.
Location
9.09
Consistently praised for great proximity to the beach and nearby restaurants.
Room Quality
7.54
Some issues reported about room amenities and cleanliness, indicating average quality.
Amenities
7.57
Mixed feelings due to limited facilities and issues with the elevators.
Value for Money
8.03
Some reviews suggest good value relative to location and cleanliness, but issues with amenities impact this.
Food and Beverage
8.08
Breakfast generally approved, but limited options noted.
Overall Experience
8.05
Overall positive sentiment despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:15

Property Description

Recreational Opportunities and Relaxation
Head straight for the casino or take a dip in the outdoor pool. Unwind further in the fitness center or grab a snack at the onsite snack bar/deli.

Convenient Amenities
Enjoy complimentary Wi-Fi, shopping on-site, and unwind at the bar/lounge or poolside bar. Take advantage of the 24-hour business center, front desk, and free self-parking.

Comfortable Accommodation
Experience comfort in the 67 air-conditioned rooms with Smart TVs, premium bedding, and rainfall showerheads in the bathrooms. Stay connected with complimentary Wi-Fi and cable programming.

When you stay at Hotel Plaza Sol in Boca del Río, you're just steps away from Plaza Las Americas Shopping Mall and World Trade Center Veracruz. Book now for a perfect blend of leisure and convenience.

Important information:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 2319 reviews
Cleanliness: 7.08
Service: 8.55
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
A
Antonio Manuel Dueñas Alcantara couple mx
9
2026-03-06 via Nuitee
D
diaz couple mx
9
Buena
Pros:

la ubicación y atención

Cons:

la vista que me toco era hacia las maquinas de aire acondicionado, y se supone que decía que iba a ser hacia la ciudad

2026-03-05 via Nuitee
M
marañón family_with_children mx
6
Pros:

Las instalaciones y la ubicación

Cons:

Ofrecen desayuno, su control es axagerado, en comparación con otros hoteles similares

2026-03-04 via Nuitee
K
Karla couple mx
6
Regular
Pros:

Ubicacion

Cons:

La limpieza de la habitación presentaba un olor demasiado fuerte a cloro y humedad. Además, el piso se encontraba mojado al momento de ingresar. A pesar de haber encendido el aire acondicionado, el olor persistía y resultaba incómodo durante la estancia.

2026-03-02 via Nuitee
N
Navarro family_with_children mx
9
Elevador
Pros:

La ubicación, el cuarto con vista al mar muy bien y las instalaciones en general fue muy ameno

Cons:

Comparte elevador con la plaza y llega un momento que se satura, pero por lo demás todo bien

2026-03-02 via Nuitee
I
isidro family_with_children mx
8
Pros:

La vista de la alberca

Cons:

La ventana del cuerto

2026-03-01 via Nuitee
J
John couple us
10
2026-03-01 via Nuitee
M
mendoza family_with_children mx
10
Pros:

Se encuentra muy cerca malecón del Boca del Río, comedor con vista al mar, piscina ¡muy recomendado!

2026-02-28 via Nuitee
S
SERGIO GABINO family_with_children mx
10
Pros:

LA UBICACIÓN Y LA ATENCIÓN DEL PERSONAL

2026-02-27 via Nuitee
S
santiago family_with_children mx
8
Pros:

vista al mar

2026-02-27 via Nuitee
B
Bernabe couple mx
9
Pros:

La vista que tiene

Cons:

Un poco más privado por la plaza se pierde algo la privacidad

2026-02-25 via Nuitee
L
Lima Rodriguez couple mx
9
2026-02-25 via Nuitee
V
Vargas couple mx
9
2026-02-25 via Nuitee
A
Aguiñaga couple mx
10
Pros:

Me gustó mucho la vista al mar

Cons:

El desayuno, siento que podría mejorar

2026-02-24 via Nuitee
A
Abraham Raúl extended_group mx
1
Pésima, no volvería, imágenes falsas
Pros:

Nada, la piscina estaba sucia, las habitaciones muy incómodas, camas duras y habitación muy poca calidad

Cons:

Habitación, estacionamiento lleno, elevador un problema porque siempre está lleno, piscina sucia, camas incomodas

2026-02-24 via Nuitee
Z
Zamora family_with_children mx
10
2026-02-24 via Nuitee
I
Irinacelly family_with_children mx
8
El personal fue amable. La comodidad y limpieza destacan. Sirven poco de desayuno y los elevadores son muy antiguos.
Pros:

Room are confortable

Cons:

The elevators are toooo all

2026-02-23 via Nuitee
V
Verónica family_with_children mx
10
2026-02-23 via Nuitee
E
Esperanza couple it
4
Non accogliente
Pros:

La posizione

Cons:

All’arrivo devi lasciare con la carta di credito una cauzione di $1000 pesos per i probabili guasti che fai. Non c’era carta igienica. La doccia faceva fatica a far uscire l’acqua. Stitici anche con gli asciugamani. Non rappresenta le stelle che pubblicano

2026-02-13 via Nuitee
C
Chan Matú family_with_children mx
10
Pros:

La ubicación

Cons:

Camas incómodas

2026-02-12 via Nuitee