Hotel Chaac Calakmul

Hotels
7.5 (86 reviews)
calle chicana # 26 check in 26 en xpujil calakmul Campeche , Xpujil , mx

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Affordable
Good location
Attentive staff
Delicious food
Cons:
Messy entrance
Staff knowledge concerns
Room quality issues

Categories

Cleanliness
6.14
Entrance was messy and bathrooms were uncomfortable.
Service
7.61
Staff was attentive and helpful, though some lacked knowledge.
Location
8.15
Perfect location for visiting Calakmul, close to the ADO station.
Room Quality
6.6
Rooms were okay, some maintained standards while others were lacking.
Amenities
7.63
Pizza restaurant was excellent and convenient.
Value for Money
8.09
Affordable option for a visit to Calakmul.
Food and Beverage
8.64
Excellent pizza and good food options.
Overall Experience
7.11
Overall a good stay, issues with cleanliness but positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 01:47

Property Description

Stunning Garden and Terrace
Hotel Chaac Calakmul offers a serene escape with its lush garden and inviting terrace, perfect for relaxing and unwinding after a day of adventures.

Authentic Mexican Cuisine
Indulge in the flavors of Mexico at the on-site restaurant, where guests can savor delicious Mexican dishes prepared with fresh, local ingredients.

Comfort and Convenience
Each room is equipped with air conditioning and a TV for ultimate comfort. Plus, with around-the-clock assistance and multilingual staff, your needs are always taken care of.

Experience the beauty of Xpujil at Hotel Chaac Calakmul - book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.5
Based on 86 reviews
Cleanliness: 6.14
Service: 7.61
Location: 8.15
Room Quality: 6.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 7.11
V
Victor Hugo family_with_children mx
10
Pros:

La ubicación

2026-04-04 via Nuitee
T
Thijs couple nl
10
2026-03-26 via Nuitee
I
Inga family_with_children ru
10
Pros:

Очень внимательный персонал.Разрешили остаться в номере до 8 вечера бесплатно.Вода горячая в душе.Номер чистый.Пицца великолепная.Помогли с экскурсией в Калакмуль.

Cons:

В комнате нет ни тумбочки,ни шкафа,ни крючков,только стул.У меня была только одна ночь.

2026-03-23 via Nuitee
L
luis edgar family_with_children mx
10
Pros:

Muy buenas habitaciones limpias y cómodas clima Internet al 100

2026-03-05 via Nuitee
C
Cesar family_with_children mx
10
Pros:

Todo bien

2025-08-25 via Nuitee
W
WEIHONG extended_group cn
8
2025-08-19 via Nuitee
extended_group mx
6
Pros:

The room it was okay.

Cons:

It was kinda messy the entrance, the staff didn't know too much about anything, the bathroom was uncomfortable, the light was automatic,

2025-08-11 via Nuitee
extended_group ch
4
Prix vraiment abordables mais sécurité problématique.
Cons:

Les serrures de l'hôtel sont problématiques : une des chambres ne pouvait pas se verouiller de l'extérieur et dans l'autre ma femme s'est retrouvée enfermée.
De plus il n'y a pas d'accueil des voyageurs. On ne peut pas vraiment appeler cela un Hôtel.
Le gérant n'est jamais venu s'occuper du problème de serrure, et ses employés sont débordés car il s'occupent aussi de la pizzeria.

2025-08-11 via Nuitee
J
Juan Aljaro couple es
10
El lugar perfecto para visitar Calakmul (y comer pizza!)
Pros:

Buscábamos la opción más barata y cómoda para visitar Calakmul y la encontramos aquí, es sencillamente perfecto: a 100m de la estación ADO, el mismo alojamiento te pone en contacto con el servicio de transporte (guia opcional) a Calakmul y es una pizzería buenísima. Dormimos muy bien, el plan salió a la perfección y estuvieron muy atentos a todo lo que necesitamos, nos ayudaron en todo. De 10!!!

Cons:

Nada, todo genial, sólo ten en cuenta que es un pueblo pequeño y no tiene las mismas comodidades que una gran ciudad.

2025-08-11 via Nuitee
A
angelique family_with_children fr
6
Correct pour une nuit
Pros:

La gentillesse de la famille.
Les pizzas !
Lits confortables.
Bonne communication avec le propriétaire.

Cons:

Confort sommaire (chambre sans fenêtre)
Éclairage défaillant dans la salle de bain ( ne s'éteint pas)

2025-08-08 via Nuitee
L
Luke solo traveller mx
6
Pleasant
Pros:

Great value

Cons:

A noisy place, a lot of shouting from people during the nights

2025-05-18 via Nuitee
C
Céline young couple fr
6
Pleasant
Pros:

Nice Staff, good location, good and affordable pizzeria restaurant

Cons:

Very unclean
Noisy in the morning (6am)
Quite expensive compared to other hostels/hotels we stayed in and offered a lot more for the same price

2025-05-09 via Nuitee
C
Cbrody solo traveller gb
6
Pleasant
Pros:

Friendly staff, flexible about leaving luggage

Cons:

Common areas not clean, awkward access, no hooks, rails or shelves. Accommodation seemed half-finished.

2025-04-02 via Nuitee
F
Fritzy solo traveller mx
6
quaint puebla Xpujil
Pros:

The owner was super helpful. He picked me up at Tren Maya Xpujil. He was very friendly. He arranged a driver to Calakmul. Bloody expensive. 1800 pesos to get there (130 km) then the driver waited for me. Air con worked well.
Becan just down the road. GREAT ruins, skip calamul, although calakmul has high pyramids. Becan is way more fun. and heaps cheaper.

Cons:

The usual awfully uncomfortable pillows. old school very firm mattress. hot water in shower but the shower head pointed at the wall. No drain cover in shower/bathroom. It stunk!!!

2025-03-25 via Nuitee
M
Matthew family with young children nz
7
Good
Pros:

Basic clean a/c room a short walk from the bus station. Good communication with the manager assisting me well with transportation options.

Cons:

A toilet seat would have been nice

2025-03-19 via Nuitee
C
Christina family with young children fr
9
Perfect location for late arrival
Pros:

Very closeto thr ADO station.
Facilities do the job.

2025-03-17 via Nuitee
R
Robin family with young children za
8
Very good
2025-03-12 via Nuitee
R
Rudolf with friends cz
6
Pleasant
Pros:

It's well located. Close to shops , restaurants and town center. They also have a pizzeria.Good price.

Cons:

The strong odour from the drain
The fresh smell of wooden varnish

2025-03-08 via Nuitee
A
Annemarieke family with young children cw
7
Good
2025-03-06 via Nuitee
A
Alaïs with friends fr
7
Good
2025-02-20 via Nuitee