Hotel el Fuerte

Hotels
8.8 (157 reviews)
Montes Claros, 37 , El Fuerte , mx

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Tour desk
Non-smoking throughout
Shuttle service (additional charge)
Public Bath
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful decor
Cons:
Cleanliness issues
Limited breakfast availability

Categories

Cleanliness
7.94
Rooms showed issues with cleanliness; bathrooms and bedding were reported as dirty.
Service
9.91
Many reviews praised the friendly and responsive service from staff.
Location
9.45
Multiple reviews highlighted the great location close to the central plaza and attractions.
Room Quality
8.4
Some rooms had issues, but many guests enjoyed the charm of the hotel.
Amenities
8.43
The hotel has a pool and is part of a historic site, but some amenities were lacking.
Value for Money
9.39
Good price for what is offered, particularly given the location.
Food and Beverage
7.94
Breakfast was not consistently available, affecting overall satisfaction.
Overall Experience
8.91
Overall guests had a positive experience, with several mentions of a unique charm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:45

Property Description

Lush Vegetation Hot Tub Oasis

Escape to Hotel El Fuerte, a charming oasis just steps away from the River Fuerte. Unwind in our hot tub surrounded by lush vegetation, offering a tranquil retreat after a day of exploration.

Mexican-Style Decor Rooms

Experience the essence of Mexico in our uniquely decorated rooms. Each air-conditioned room features cable TV and a private bathroom with complimentary toiletries, ensuring a comfortable stay with a touch of local charm.

Central Location with Authentic Dining

Conveniently located in the historic centre of El Fuerte, our hotel is a stone's throw away from the main square, church, and museum. Indulge in authentic Mexican cuisine at our on-site restaurant or explore the variety of dining options just a short walk away.

Ready to experience the charm of Hotel El Fuerte? Book your stay now and create unforgettable memories in El Fuerte!

Important information:

A deposit via bank transfer or PayPal is required to secure your reservation.  Hotel el Fuerte will contact you with instructions after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Dec 1, 2025 until Fri, Mar 27, 2026

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 157 reviews
Cleanliness: 7.94
Service: 9.91
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 7.94
Overall Experience: 8.91
M
Mayra Silvia extended_group mx
8
2026-03-19 via Nuitee
M
McC extended_group mx
5
Excellent location for a nearly deserted hotel.
Pros:

While there was no restaurant service or even coffee available in the hotel on days one and two, several groups arrived in the afternoon of our second day and as a result we had breakfast the day of check out. Staff at breakfast were very nice. The lobby and public areas are picturesque and charming but there is no sense of welcoming hospitality. Location was excellent.

Cons:

The hotel reception was not welcoming at all. The woman didn’t even get up from the desk, just had a clueless young girl check us in and show us to our room. No explanation on anything, no help struggling up the stairs with our heavy bags, no lesson on the tv which never worked. Internet was spotty, slow and sometimes not functioning. The room was okay but in need of tlc: broken floor tiles, hole in the ceiling with wires exposed, broken toilet roll holder, bizarre light fixtures that made no sense. The fact that the restaurant and bar are closed if there are no in-house groups could be a problem for some. This was not explained until we asked where we could get breakfast the next day. And even then, it was off handed. The second night there was a group of young men playing loud music and yelling at the pool from 11 pm until probably 2 am. Looked like a sports team: no chaperone or hotel employee stepped in so we had to in order to sleep. No phones in the room to call the front desk and if there were, no one manning the desk.

2026-03-15 via Nuitee
M
Marta couple us
10
Pros:

Get a room on the second floor facing the garden

2026-03-15 via Nuitee
K
Karen solo_traveller us
6
Beautiful facility, don’t stay in room 2.
Pros:

Beautiful hotel with colorful and open courtyard, fountains and good restaurant. Conveniently located by the river Malecón, plaza, church and fort. Breakfast was not included but tasty and good value.

Cons:

We stayed in room 2 which had no natural light, hard mattress and pillow. It took 10 minutes to get hot water for a shower at 6 pm on an 85 degree day.

2026-03-14 via Nuitee
C
CLAUDIA couple mx
8
Hotel bonito y bien ubicado, que le faltarían mejoras en la limpieza
Pros:

El hotel muy bonito, pintoresco y muy bien ubicado

Cons:

La limpieza dejó mucho que desear

2026-03-03 via Nuitee
M
Mauricio family_with_children us
8
Pros:

Muy buena relacion precio calidad y buena ubicacion

Cons:

La habitacion no tenia luz y despues de un rato fueron a arreglarla pero se volvio a ir y nos dimos cuenta que se desconectaba de atras de la cama porque estaban los cables cortos

2026-03-02 via Nuitee
J
Jossania family_with_children mx
9
2026-03-02 via Nuitee
M
Marco Reynoso family_with_children mx
10
Pros:

Ubicación

Cons:

Tv

2026-02-24 via Nuitee
C
Cuevas Manzano couple mx
8
Hotel bonito y céntrico... pero sin agua caliente para bañarse
Pros:

La ubicación es perfecta para disfrutar del entorno y del evento al cual asistimos. La cama es confortable

Cons:

No me gustó que mi habitación era oscura con poca luz natural, el no tener estacionamiento es un punto en contra, pero había suficiente lugar en la calle. un muy mal punto es que no contamos con agua caliente en los dos días que nos hospedamos, ni una gota de agua caliente y es muy incómodo.

2026-02-24 via Nuitee
M
Marco Reynoso family_with_children mx
10
Pros:

Ubicación

Cons:

Tv

2026-02-24 via Nuitee
M
MARTINEZ ZETINA family_with_children mx
10
2026-01-31 via Nuitee
J
Janis couple ca
10
2026-01-31 via Nuitee
F
Francis couple us
9
Wish I could have stayed longer. Plan to go back.
Pros:

Location was perfect. Nice ambience. Good breakfast. Quiet at night.

Cons:

A table on the roof would have been nice with a couple chairs. The view was great.

2026-01-29 via Nuitee
D
David extended_group us
10
2026-01-26 via Nuitee
M
Manuel Ángel couple mx
8
A pesar de la no adecuada limpieza de la habitación sé que es caso aislado y vale la pena volver.
Pros:

Las instalaciones nunca pierden su interesante ambiente.

Cons:

La limpieza de la habitación.

2026-01-25 via Nuitee
L
LUIS couple mx
10
Hotel preciosamente decorado estilo colonial y cultura local
2026-01-19 via Nuitee
A
Avendaño Ceballos family_with_children mx
10
Pros:

Lo hermoso del hotel, cómodo y la ubicación.

2026-01-13 via Nuitee
P
Philippe family_with_children fr
8
Pros:

L'hôtel est très bien placé

Cons:

Le réceptionniste n'est pas aimable et l'hôtel est bruyant faute aux clients qui ne respectent pas les autres

2026-01-12 via Nuitee
A
Andrea solo_traveller mx
10
2026-01-03 via Nuitee
A
Andrea family_with_children mx
10
Fin de semana entre amigas
Pros:

El lugar está súper bonito, la ubicación está perfecta, qué tengas tu propia llave para entrar y salir está súper cool, mi amiga y yo quedamos encantadísimas con todo, 100% recomendado

Cons:

Por el momento no tenemos ninguna queja

2026-01-03 via Nuitee