Hotel Casa Real

Hotels
7.8 (88 reviews)
Avenida Francisco I. Madero 105 , Villahermosa , mx

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent location
Cons:
Poor service
Noise from adjacent rooms

Categories

Cleanliness
7.85
Many guests mentioned cleanliness positively, but some noted issues such as unpleasant odors and wear in towels.
Service
6.32
Several reviews highlighted poor service, specifically regarding reservations and staff attitude.
Location
8.85
Numerous reviews praised the convenient location near attractions and amenities.
Room Quality
7.81
Rooms are noted as clean and comfortable, though issues like noise and old beds were mentioned.
Amenities
7.34
Several amenities are lacking, such as kitchen facilities and maintenance issues with air conditioning.
Value for Money
8.1
Mixed feelings on value; proximity to places indicates fair value, but issues with service and facilities lower satisfaction.
Food and Beverage
7.85
No specific mention of food or beverage services, rated average based on standard offering expectations.
Overall Experience
8.31
Overall experience is generally good despite notable issues with service and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:53

Property Description

Welcome to Hotel Casa Real!

Luxurious Rooms with Modern Amenities: Enjoy our air-conditioned rooms with free WiFi and flat-screen TVs with cable channels. Each room comes with comfortable bed linen and towels, ensuring a relaxing stay.

Convenient Location: Situated just 3.5 km from Parque Museo La Venta, our non-smoking property offers easy access to the area's attractions. Need tips on exploring the area? Our friendly reception staff is here to help!

Easy Airport Access: Only 13 km from Carlos Rovirosa Pérez Airport, Hotel Casa Real is the perfect choice for travelers seeking comfort and convenience.

Book your stay at Hotel Casa Real now and experience a blend of modern comfort and convenience during your visit to Villahermosa!

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.8
Based on 88 reviews
Cleanliness: 7.85
Service: 6.32
Location: 8.85
Room Quality: 7.81
Amenities: 7.34
Value for Money: 8.1
Food and Beverage: 7.85
Overall Experience: 8.31
B
Bret • couple • ca
10
Pros:

Very good hotel.

Price is great, location is great for food, it was quiet, convenient and had very secure motorbike parking.

The rooms are a good size, wifi was alright.

It was close to many food stalls which was perfect.

2026-02-08 • via Nuitee
L
Luis Omar • couple • mx
4
Caro por la baja calidad
Pros:

La ubicación es perfecta

Cons:

Estaba sucio, el agua de la regadera se sale por debajo de la puerta, la señal de Internet es muy baja y la señal en la TV pésima.

2026-01-30 • via Nuitee
P
Pablo Arselio • couple • mx
8
2026-01-28 • via Nuitee
P
Pablo Arselio • couple • mx
7
2026-01-28 • via Nuitee
V
viajero agradable • couple • mx
10
2026-01-27 • via Nuitee
M
Martinez Castillejos • couple • mx
9
2026-01-23 • via Nuitee
J
Janet • couple • mx
7
2026-01-19 • via Nuitee
M
Mario Alberto • couple • mx
2
2026-01-19 • via Nuitee
M
Manuel Alejandro • extended_group • mx
8
Pros:

Me gustó que iba de paso, está en buena ubicación, solo fue una noche pero descansamos bien.

Cons:

El acceso al estacionamiento, por el auto que traigo batallé cuando llegue. Pero para salir fue rápido.

2026-01-15 • via Nuitee
E
Erika Euridice • couple • mx
1
Cons:

Que manejaran la excusa de que mi tarjeta no estaba actualizada,para no respetar mi reserva, avisándome hasta qué me presenté al hotel con mi madre de la tercera edad en silla de ruedas, sin duda una desagradable experiencia.

2026-01-15 • via Nuitee
L
López Lizcano • solo_traveller • mx
10
2026-01-13 • via Nuitee
I
Isaac • extended_group • mx
9
Pros:

Por su ubicación un lugar comodo y limpio buena atención

Cons:

En el baño se hace un charco de agua, incómodo para el uso de la taza

2026-01-06 • via Nuitee
I
Ivan • family_with_children • mx
1
PESIMO SERVICIO E INCUMPLIMIENTO DE LA RESERVACION
Pros:

PESIMO SERVICIO DEL PERSONLA DE RECEPCION, NO RESPETAN LA RESERVACION APESAR DE QUE LLEGA UN CORREO DE BOKKING TANTO A MI COMO USUARIO COMO A ELLOS, PERO DAN LA RESERVA A ALGUIEN MAS, YA SON DOS VECES QUE HACEN LO MISMO, EL PROBLEMA NO ES DE BOOKING ES QUE ELLOS NO RESPETAN LA RESERAVACION, ADEMAS NO OFRECEN NINGUNA OPCION PARA ALOJARSE Y EL PERSONAL QUE ATIENDE PESIMO

Cons:

NADA ME GUSTO, FALTA DE SERIEDAD DE LA EMPRESA Y DEL PERSONAL DE RECEPCION, Y NO RESPETAN LA RESERVACION,

2026-01-05 • via Nuitee
T
Tom • couple • fr
7
Rien d'exceptionnel, parfait pour une nuit.
Pros:

Nous avons pu déposer nos sacs a l'accueil en attendant l'heure du check-in.

Cons:

Nous aurions apprécié un espace cuisine, de quoi faire un café ou juste chauffer de l'eau.

2026-01-05 • via Nuitee
R
Rafael • extended_group • mx
6
Conexión entre cuartos
Pros:

La ubicación

Cons:

Las habitaciones se conectan a través de una puerta la cual a pesar de estar cerrada, no da seguridad.

2026-01-01 • via Nuitee
L
Luis Roberto • couple • mx
7
Pros:

Estuvo todo limpio, el personal excelente.

Cons:

Que la habitación estuviera pegada a la recepción y toda la noche con ruido, no se pudo dormir.

2026-01-01 • via Nuitee
E
Eduardo Vidal • couple • mx
9
2025-12-31 • via Nuitee
A
Argentina • couple • do
7
Pros:

Estaba en buen lugar céntrico

Cons:

El baño dale ma olor a séptico todo el tiempo.

2025-12-30 • via Nuitee
G
German • extended_group • mx
9
2025-12-29 • via Nuitee
V
Víctor • solo_traveller • mx
9
Pros:

Limpieza

Cons:

Aún lado hay una cantina

2025-12-27 • via Nuitee