Hotel Carillon

Hotels
5.8 (366 reviews)
Grote Markt 27 , Haarlem , NL

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Hiking
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Basic room quality
Limited amenities

Categories

Cleanliness
3.91
Multiple mentions of dirty floors, bathroom hygiene issues, and unclean conditions.
Service
7.38
Staff were friendly and helpful, meeting standard expectations for the hotel.
Location
8.42
Great central location in the city, close to many attractions.
Room Quality
5.37
Rooms described as basic and dated, with some comfort issues.
Amenities
5.9
Limited amenities and missing basic items like cups with the kettle.
Value for Money
5.36
Some reviews indicated the price was not in line with the quality offered.
Food and Beverage
4.41
No breakfast options available; a significant downside.
Overall Experience
5.68
Overall stay was acceptable but not particularly enjoyable due to several factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 02:48

Property Description

Central Location
Carillon Hotel is ideally situated at one of Holland's charming squares, providing easy access to Amsterdam and Zandvoort. The nearby train station ensures a quick 15-minute commute to Amsterdam, making it a perfect choice for travelers seeking convenience.

Comfortable Rooms
Each room at Carillon Hotel is thoughtfully equipped with essential amenities including a shower, toilet, TV, and direct dial telephone. Whether you are unwinding after a day of exploration or preparing for the next adventure, our cozy rooms cater to your needs.

Dining Experience
Indulge in a delightful culinary experience at Restaurant Carillon, offering a range of lunch and dinner options. From enjoying a meal on the terrace during summer to savoring drinks at the bar, our restaurant provides the perfect setting to relax and recharge after a day in the vibrant city of Haarlem.

Experience the charm of Carillon Hotel - Book your stay now for a memorable getaway.

Important information:

Guests who expect to arrive outside of the stated check-in times must contact the property directly as soon as possible. Contact details appear on the Booking Confirmation issued by this site.

Upon arrival after 23:00, please call the phone number on the reception door to reach us. A staff member will attend to you shortly.

Please note that the hotel is located in the lively city center and guests may experience noise disturbances.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.8
Based on 366 reviews
Cleanliness: 3.91
Service: 7.38
Location: 8.42
Room Quality: 5.37
Amenities: 5.9
Value for Money: 5.36
Food and Beverage: 4.41
Overall Experience: 5.68
M
Martynas Jočys • solo_traveller • lt
7
Cons:

Your entry card is deactivated on checkout day. So if you go to toilet in your pyjama in the morning without your phone, you have to wait for the staff to come at 10:00 am or hope to find someone there who could call staff for you. Obviously you cannot go outside, because the phone number you have to call is written inside, unless you memorize it (hint - the first one is not working), or block the door so it does not close.

2026-11-06 • via Nuitee
N
nico • solo_traveller • fr
6
Agreable
Pros:

L’emplacement était TOP

2026-11-06 • via Nuitee
E
Everaars • couple • nl
3
2026-10-31 • via Nuitee
H
Hollie • solo_traveller • gb
5
You get what you pay for!
Pros:

The location couldn't be better - right on the main square.

Cons:

Well, I suppose you get what you pay for! The shared shower was dark, tiny and the door was broken. The room was basic. But the price was low, and my stay on the main square was still enjoyable for a few nights.

2026-10-30 • via Nuitee
A
Anneke • couple • nl
6
lokatie was top, lekker ontbijt restuarant en Italiaan twee deuren verder. met de regen ideaal.
Pros:

de locatie. sfeervol uitzicht op het plein.Je zit midden in de stad op de markt, zaterdag de markt bezocht en museum alles wandelend goed bereikbaar. Eet tentjes van ontbijt tot avondeten volop aanwezig.

Cons:

Raam bleek moeilijk dicht te gaan, hierdoor ging het raam de eerste nacht open mede door de wind. was toen fris in de kamer, volgende dag extra deken gevraagd. Geen probleem.
Geluid van uitgaand publiek tot laat hoorbaar, nadeel als je boven een cafee zit, en klaar zetten van de marktkramen. en schoonmaken plein waren ze vroeg mee aan de gang goed hoorbaar.

2026-10-29 • via Nuitee
L
Liesje • solo_traveller • nl
4
Tja was een keuze maar vreselijk
Pros:

De prijs

Cons:

Het was alsof je in Bangkok was ergens weggestopt, ouderwets en veel te eenvoudig en het rook naar natte krant

2026-10-27 • via Nuitee
S
Stam • extended_group • nl
6
Prima mooie locatie in het centrum het rook alleen muffig op de trap en hal
Pros:

De gezelligheid beneden

Cons:

De kamer en badkamer konden beter er stond een waterkoker maar geen thee of koffie en geen glazen.
En vrij stoffig onder de bedden slechte schoonmaak.

2026-10-26 • via Nuitee
R
René Den Haag • family_with_children • nl
4
Minimalistisch
Pros:

De locatie

Cons:

Faciliteiten. TV deed het niet, wc-bril zat los, problemen met warm water tijdens douchen, weinig stopcontacten om mobiel op te laden, etc.

2026-10-26 • via Nuitee
J
jacqueline • solo_traveller • fr
5
Pros:

La localisation

Cons:

La clé qui n'ouvrait pas
Un lit pas fait et une poubelle pas vidée

2026-10-26 • via Nuitee
R
Rachid • couple • nl
4
Duur slordig.armoedig oud
Pros:

Plaats

Cons:

Personeel

2026-10-25 • via Nuitee
B
BERNADETT • couple • hu
7
Great location, nice staff, but the water system in the bathroom needs to be improved
Pros:

Great location!

Cons:

There was only cold water in the bathroom.

2026-10-25 • via Nuitee
W
Wilma • couple • nl
3
Teleurstellend verblijf waarvan de kwaliteit in de verste verte niet past bij de prijs.
Pros:

Het vertrek

Cons:

Alles: hygiene en ruimte voorop

2026-10-25 • via Nuitee
H
Helen • extended_group • nl
4
Pros:

Locatie was prima
Gezellig terras met heerlijke heaters

Cons:

Bekertjes voor water,wel waterkoker maar geen thee of koffie.
Geluidsoverlast van naastgelegen dancing tot 04.00
Slecht onderhoud kamers

2026-10-22 • via Nuitee
F
Federica • couple • uy
5
Basic cleaning was expected.
Pros:

Location.

Cons:

Cleaning.

2026-10-19 • via Nuitee
M
Maarten • solo_traveller • nl
6
2026-10-17 • via Nuitee
C
Carlo • solo_traveller • it
5
"Una camera e il mistero delle 4 chiavi"
Pros:

La posizione. Punto.

Cons:

Assurdo, una scala incredibile strettissima, piano 3, un soffitto è come una cassa da morto, 50 cm e non sto scherzando.
Due notti dove sono entrato ben 4 sconosciuti in tempi diversi con la chiave elettronica che funzionava, la loro, perché la mia no... Sono dovuto scendere da quella scale due volte per farmela resettare. La prima un energumeno ha cominciato a urlare dove avevo messo la sua roba perché lui stava lì... In realtà avevo trovato un borsello e una busta ma avevo riconsegnato tutto alla ricezione. Dopo ritornò con il direttore per scusarsi. Nel frattempo però un giovane era entrato con la chiave che chiuse subito e scappo via, in ultimo una ragazza polacca che aveva di nuovo una chiave funzionante che cerca di convincermi che era la sua camera... Erano l' una di notte! E io nudo.,. Con quel povero direttore che non capiva più nulla. Ora potete pure non scrivere tutto. Perché il posto è bellissimo, solo il sistema che usato è da cambiare e la gente come me (70 anni) non può permetterselo. E poi 4 chiave camera 33 uguali e un ascensore...

2026-10-17 • via Nuitee
P
Paula • solo_traveller • nl
5
Een tegenvaller, prijs - prestatie beneden pijl
Pros:

De locatie

Cons:

Het bed - kapotte toiletbril, geen glazen bij de wastafel, een waterkoker zonder theezakjes of koffie geen kopjes en een te kort snoer, dat ALS je het had willen en kunnen gebruiken moest het op het bed of op de grond gezet worden. Er werd van een groot bed gesproken.
Een tv die je eerst niet aan kreeg en later niet meer uit.

2026-10-16 • via Nuitee
R
R • couple • nl
5
Wat verouderd maar wel in centrum
Pros:

In centrum

Cons:

Geen vlucht weg
Tv werkte niet
Alleen snelkoker niets erbij

2026-10-16 • via Nuitee
M
mattie • solo_traveller • ie
8
Pros:

It was perfect for my friend who I booked for... central.polite and clean

Cons:

Unfortunately my friend is suffering from disabilities.... He had to come down stairs to ask the staff member to Carry his bag down the steps, bit of a language barrier, Asian / Irish ( stressed) he had to climb up and down 3 times......he barely mad it to the bus.....

2026-10-14 • via Nuitee
M
Marrun • solo_traveller • es
7
2026-10-11 • via Nuitee