Hotel Carillon

Hotels
5.8 (298 reviews)
Grote Markt 27 , Haarlem , nl

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Allergy-free room
Outdoor furniture
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Basic room quality
Limited amenities

Categories

Cleanliness
3.91
Multiple mentions of dirty floors, bathroom hygiene issues, and unclean conditions.
Service
7.38
Staff were friendly and helpful, meeting standard expectations for the hotel.
Location
8.42
Great central location in the city, close to many attractions.
Room Quality
5.37
Rooms described as basic and dated, with some comfort issues.
Amenities
5.9
Limited amenities and missing basic items like cups with the kettle.
Value for Money
5.36
Some reviews indicated the price was not in line with the quality offered.
Food and Beverage
4.41
No breakfast options available; a significant downside.
Overall Experience
5.68
Overall stay was acceptable but not particularly enjoyable due to several factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 02:48

Property Description

Central Location
Carillon Hotel is ideally situated at one of Holland's charming squares, providing easy access to Amsterdam and Zandvoort. The nearby train station ensures a quick 15-minute commute to Amsterdam, making it a perfect choice for travelers seeking convenience.

Comfortable Rooms
Each room at Carillon Hotel is thoughtfully equipped with essential amenities including a shower, toilet, TV, and direct dial telephone. Whether you are unwinding after a day of exploration or preparing for the next adventure, our cozy rooms cater to your needs.

Dining Experience
Indulge in a delightful culinary experience at Restaurant Carillon, offering a range of lunch and dinner options. From enjoying a meal on the terrace during summer to savoring drinks at the bar, our restaurant provides the perfect setting to relax and recharge after a day in the vibrant city of Haarlem.

Experience the charm of Carillon Hotel - Book your stay now for a memorable getaway.

Important information:

Guests who expect to arrive outside of the stated check-in times must contact the property directly as soon as possible. Contact details appear on the Booking Confirmation issued by this site.

Upon arrival after 23:00, please call the phone number on the reception door to reach us. A staff member will attend to you shortly.

Please note that the hotel is located in the lively city center and guests may experience noise disturbances.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.8
Based on 298 reviews
Cleanliness: 3.91
Service: 7.38
Location: 8.42
Room Quality: 5.37
Amenities: 5.9
Value for Money: 5.36
Food and Beverage: 4.41
Overall Experience: 5.68
J
Johannes • solo_traveller • nl
5
Eens maar niet vaker
Pros:

De locatie

Cons:

De trappen waren stijl en het bed was klein. Douche en Toilet op de gang kon ik niet terug vinden in de omschrijving van het verblijf.

2026-05-07 • via Nuitee
V
Van Winsen • family_with_children • nl
7
2026-05-06 • via Nuitee
Германюк • solo_traveller • nl
9
2026-05-05 • via Nuitee
L
Luc • solo_traveller • nl
8
Goed verblijf in authentieke pand.
Pros:

Echt midden in het centrum. Kamer is klein maar heeft alles.lekker knus de tv doet het. En er was kermis en bloemencorso ik kwam daar toevallig langs. Dan is 71 euro goede prijs voor midden in het centrum. Ja het pand is wat ouder maar dat geeft ook uitstraling. Ik hoef geen splinternieuwe hotel

Cons:

Niks eigenlijk. Het hotel kan soms wel een likje verf gebruiken.

2026-04-30 • via Nuitee
P
paul • solo_traveller • gb
7
2026-04-29 • via Nuitee
P
peter • couple • nl
4
voor een nacht te overleven, meerdere nachten ondoenlijk.
Pros:

zeer kleine kamer. onhandige afstap in de kamer. Douche waar amper water uitkomt.
Geen handleiding voor gebruik TV.
Als je aan druk plein gesitueerd bent moet je extra maatregelen treffen voor geluidsisolatie.

2026-04-27 • via Nuitee
H
Heta • family_with_children • fi
5
Pros:

Ystävällinen palvelu, hyvä sijainti

Cons:

Hometta suihkun katossa. Rakennus vino joten seistessä huoneessa tuntee olevansa kallellaan, tapeteissa isoja tahroja. Hinta aivan liian korkea nähden majoituksen tasoon.

2026-04-26 • via Nuitee
Y
Yvonne • solo_traveller • ch
5
2026-04-26 • via Nuitee
E
Elizabet • family_with_children • de
8
2026-04-25 • via Nuitee
J
Joan • solo_traveller • us
1
Would not stay here again.
Pros:

The location

Cons:

The steep stairs. The feces on the toilet. The shower heads leaked. There was no soap in the sinks in the rooms. Not staffed 24 hours. Someone got locked out of his room at 0200 and couldn’t get back in. Several lights were burned out. Staff were not friendly or helpful.

2026-04-23 • via Nuitee
S
Susan • couple • us
9
Cute, fun, historic, a
Pros:

The location is excellent. Center of the best location. The room is small but very clean with everything needed; quiet, cute, shower warm and comfortable, beds are small but so comfortable! The restaurant is good, the employees are friendly and helpful. I love the historical feeling of the hotel. Right across from the amazing church!! It’s quaint!

Cons:

There isn’t a way to change it, but be aware of the stairs! They are narrow, they are high, they curve, they are scary! But it is an experience!

2026-04-21 • via Nuitee
J
jacqueline • solo_traveller • fr
5
Pros:

La localisation

Cons:

J'ai dû repayer la taxe de séjour déjà réglée sur booking.com. L'hôtel n'a rien voulu entendre!!!!!

2026-04-20 • via Nuitee
I
Ina • solo_traveller • de
8
Sehr schön. Ausgezeichnetes Preis-Leistungsverhältnis
Pros:

Es ist eine gute zentrale Lage.
Die Mitarbeiter sind sehr nett.
Das Preis-Leistungsverhältnis ist ausgezeichnet.
Ich war von meinem Zimmer positiv überrascht.
Es ist gut ausgestattet und sehr bequem. Für diesen Preis kann man wirklich nicht meckern. Ich war sehr zufrieden

Cons:

Im Zimmer fehlte die Seife

2026-04-19 • via Nuitee
Y
Yushu • solo_traveller • se
3
没事反正也不会再来了
Pros:

没什么好说的

Cons:

没有早餐 早上十点开始才有人在
至于卫生…emmm我不评了
千万别住共用浴室的 我不评价…懂得都懂
感觉性价比不如青旅

2026-04-17 • via Nuitee
B
Ben • solo_traveller • nl
3
Waardeloos hotel die me automatisch buitensloot. Schande voor Booking
Pros:

Location

Cons:

Hygiëne
Oude zooi
Niet bereikbaar (bounce op e-mail, telefoon niet opgenomen)
Kamer bleek automatisch afgesloten en kon mijn bagage niet meenemen. Niemand aanwezig of bereikbaar. Ik was pissed off. Uiteindelijk ‘s middags zelf langsgeweest toen er weer iemand was maar geen excuses of begrip. WAARDELOZE TENT ALLER SLECHTSTE ERVARING OOIT. Waarom biedt Booking deze eigenlijk aan?

2026-04-17 • via Nuitee
H
Hemming • solo_traveller • fi
10
2026-04-16 • via Nuitee
S
Sykes • solo_traveller • gb
8
Pros:

Nice staff good location value for money

Cons:

Shower went cold rather quickly

2026-04-16 • via Nuitee
S
smith • solo_traveller • au
8
Well worth it
Pros:

Location good.

Cons:

The very steep stairs

2026-04-16 • via Nuitee
K
Kanchanmala • solo_traveller • de
1
Did not stay.. booked for 3 nights.. checked out without staying.. got no support/ refund from property or Booking.c
Pros:

The location

Cons:

Be very careful while booking. 3rd floor rooms are built in loft. Bed under windowsill, shared shower inside a closet & shared bathroom unclean. Staircase is an inclusive wall-rappling adventure & open electric boxes inside the only entrance/ exit of property. What felt like a great deal .. turned out to be that we got even less than what we paid for.

2026-04-08 • via Nuitee
L
Luiggi Giancarlo • extended_group • pe
10
Pros:

Buena ubicación en el corazón de Grote Markt

2026-04-08 • via Nuitee