Hotel Carillon

Hotels
5.8 (268 reviews)
Grote Markt 27 , Haarlem , nl

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Allergy-free room
Outdoor furniture
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Basic room quality
Limited amenities

Categories

Cleanliness
3.91
Multiple mentions of dirty floors, bathroom hygiene issues, and unclean conditions.
Service
7.38
Staff were friendly and helpful, meeting standard expectations for the hotel.
Location
8.42
Great central location in the city, close to many attractions.
Room Quality
5.37
Rooms described as basic and dated, with some comfort issues.
Amenities
5.9
Limited amenities and missing basic items like cups with the kettle.
Value for Money
5.36
Some reviews indicated the price was not in line with the quality offered.
Food and Beverage
4.41
No breakfast options available; a significant downside.
Overall Experience
5.68
Overall stay was acceptable but not particularly enjoyable due to several factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 02:48

Property Description

Central Location
Carillon Hotel is ideally situated at one of Holland's charming squares, providing easy access to Amsterdam and Zandvoort. The nearby train station ensures a quick 15-minute commute to Amsterdam, making it a perfect choice for travelers seeking convenience.

Comfortable Rooms
Each room at Carillon Hotel is thoughtfully equipped with essential amenities including a shower, toilet, TV, and direct dial telephone. Whether you are unwinding after a day of exploration or preparing for the next adventure, our cozy rooms cater to your needs.

Dining Experience
Indulge in a delightful culinary experience at Restaurant Carillon, offering a range of lunch and dinner options. From enjoying a meal on the terrace during summer to savoring drinks at the bar, our restaurant provides the perfect setting to relax and recharge after a day in the vibrant city of Haarlem.

Experience the charm of Carillon Hotel - Book your stay now for a memorable getaway.

Important information:

Guests who expect to arrive outside of the stated check-in times must contact the property directly as soon as possible. Contact details appear on the Booking Confirmation issued by this site.

Upon arrival after 23:00, please call the phone number on the reception door to reach us. A staff member will attend to you shortly.

Please note that the hotel is located in the lively city center and guests may experience noise disturbances.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.8
Based on 268 reviews
Cleanliness: 3.91
Service: 7.38
Location: 8.42
Room Quality: 5.37
Amenities: 5.9
Value for Money: 5.36
Food and Beverage: 4.41
Overall Experience: 5.68
K
Kanchanmala • solo_traveller • de
1
Did not stay.. booked for 3 nights.. checked out without staying.. got no support/ refund from property or Booking.c
Pros:

The location

Cons:

Be very careful while booking. 3rd floor rooms are built in loft. Bed under windowsill, shared shower inside a closet & shared bathroom unclean. Staircase is an inclusive wall-rappling adventure & open electric boxes inside the only entrance/ exit of property. What felt like a great deal .. turned out to be that we got even less than what we paid for.

2026-04-08 • via Nuitee
L
Luiggi Giancarlo • extended_group • pe
10
Pros:

Buena ubicación en el corazón de Grote Markt

2026-04-08 • via Nuitee
V
Viefje • family_with_children • nl
5
Pros:

Locatie

Cons:

Had 2 eenpersoonsbedden gereserveerd, kreeg een klein 2 persoonbed
TV deed het niet
Tot 03.00 uur geluidsoverlast van de dancing

2026-04-06 • via Nuitee
A
Angela • couple • nl
2
Kapot terug naar huis ( personeel wel heel vriendelijken eten lekker )
Pros:

Het personeel was erg vriendelijk en het eten veel en lekker en niet duur.

Cons:

De kamer was zo scheef dat ik behoorlijk last had van mijn evenwichtsorgaan. De tv werkte niet, de douche werkte niet en het café geluid ( steeds dezelfde toon ) en gekrijs van zatte mensen duurde tot 4.15 en om 7.00 kwamen ze al toeterend de markt kramen opzetten.

2026-04-06 • via Nuitee
S
Sylvester • family_with_children • nl
3
Slechte badkamer
Pros:

Goede bedden lekker geslapen

Cons:

Koud water met douche. Douchecabine was lek. Wasbak liep niet door. Toilet druk systeem viel uit elkaar.

2026-04-05 • via Nuitee
A
Arjuna • solo_traveller • nl
10
2026-04-05 • via Nuitee
M
Meike • solo_traveller • de
3
Lebendige Stadt, super Lage, aber leider Bruchbude!
Pros:

Lage und Blick aus dem Fenster auf den Kirchturm waren überragend und haben den Rest wettgemacht

Cons:

Defekte dusche, steile Treppen, Ende Räumlichkeiten, Inhaber spricht kein Englisch, Verständigung kaum möglich

2026-04-03 • via Nuitee
X
Xavier • solo_traveller • fr
4
Yes this is by far the cheapest of the region; but this is still not worth the money.
Pros:

The price compared to the rest of the city.

Cons:

The amability of the staff, the size of almost everything : shared WC, really tiny shared shower, bedroom is about 10 m2. The stairs are VERY steep, the guy won't help you for an empire with your baggage.

2026-03-29 • via Nuitee
A
Anita • family_with_children • nl
7
2026-03-29 • via Nuitee
R
Robert • solo_traveller • us
10
Would recommend and stay here again.
Pros:

Great location, comfortable bed and room.

Cons:

N/A.

2026-03-25 • via Nuitee
D
Delphine • solo_traveller • fr
7
Pros:

Emplacement et vue mais il ne faut pas être sensible au bruit (bar en bas)

Cons:

Le lit sous le rebord d’une fenêtre (chambre simple au 3ème)

2026-03-24 • via Nuitee
G
Gerard • solo_traveller • be
6
Pros:

Mooie locatie, badkamer matig. Maar prima geslapen.

2026-03-21 • via Nuitee
T
tv • extended_group • nl
9
2025-12-06 • via Nuitee
C
Clementine • couple • nl
2
Waardeloos, prijs totaal niet in verhouding met hetgeen geboden werd.
Pros:

Het bed. Er was geen ontbijt

Cons:

Vieze vloerbedekking
Verstopte wc
Wc deur ging moeilijk dicht
Alleen een waterkoker, geen glazen, kopjes

2025-12-02 • via Nuitee
F
Frans • couple • nl
6
Ok voor de prijs, hygiene kan beter
Pros:

De matrassen

Cons:

Hygiene in de badkamer (schimmel)

2025-11-29 • via Nuitee
B
Borgers • couple • nl
7
Pros:

Zeer eenvoudig hotel tegen een redelijke prijs. Mooie lokatie in het centrum. Steile trappen.

2025-11-19 • via Nuitee
M
Marian • couple • nl
2
Niet naar toe gaan
Pros:

De ligging

Cons:

Tv kapot, weleen waterkoker maar geen kopjes en thee

2025-11-09 • via Nuitee
A
Andre • family_with_children • au
9
Great spot.
Pros:

Amazing location of course! Staff were friendly and helpful.

Cons:

I think it's what you should expect given the age and constraints of the building.

2025-11-08 • via Nuitee
R
Rob • couple • nl
5
1 nacht is te overzien. Beslist niet langer.
Pros:

Badkamer basic.

Cons:

Geen verwarming

2025-11-08 • via Nuitee
N
Nafizul Habib • solo_traveller • bd
10
2025-11-03 • via Nuitee