El Suueño Zacatlán

Hotels
7.6 (7 reviews)
Carretera Zacatlán Chignahuapuan Km. 2 , Zacatlán , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Room service
Terrace
Family rooms
Safety deposit box
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Good security
Cons:
Limited parking
Expensive breakfast
Small rooms

Categories

Cleanliness
5
Mixed feedback on cleanliness, with some guests mentioning lack of cleanliness and maintenance issues.
Service
7.7
Service was generally appreciated, but complaints about noise disturbance and lack of timely room cleaning.
Location
8.3
Guests liked the convenient location and beautiful views, although some found rooms to be small.
Room Quality
6.7
Mixed reviews on room quality, with some mentioning comfortable beds but others noting old furniture and small bathrooms.
Amenities
7.2
Satisfactory amenities, with a mention of good security but complaints about limited parking.
Value for Money
6
Mixed feelings on value for money, with some guests finding it too expensive for the offered services.
Food and Beverage
7.3
Food and beverage services were generally well-received, though some guests desired more variety.
Overall Experience
7.3
Overall experience was positive for most guests, with enjoyment of the hotel's security and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 06:16

Property Description

Smart TV and Free Wi-Fi Connection

il Sogno Hotel, just 900 meters from Zacatlán's city center, offers 30 rooms with modern decor and amenities. Each room features a smart TV with 86 cable channels and free Wi-Fi, ensuring entertainment and connectivity for guests.

Garden for Events and Night Club

Guests can enjoy the green areas and garden for events, perfect for gatherings and celebrations. Additionally, the on-site night club with a DJ provides a vibrant atmosphere for entertainment and socializing.

Local Food Options and Nearby Attractions

Explore the variety of local and Mexican food options in central Zacatlán. For adventure seekers, attractions like San Pedro Cascade and the Clock Museum are within a short distance from the hotel. Book your stay at il Sogno Hotel for a memorable experience in Zacatlán.

Important information:

Please note that the first night must be paid in advance by Bank Transfer.

Please note that you can not check in outside reception opening hours.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.6
Based on 7 reviews
Cleanliness: 5
Service: 7.7
Location: 8.3
Room Quality: 6.7
Amenities: 7.2
Value for Money: 6
Food and Beverage: 7.3
Overall Experience: 7.3
G
Garcia • family_with_children • mx
8
Pros:

La ubicación y el trato del personal

Cons:

Falta cobijas y fallo el agua caliente

2026-04-04 • via Nuitee
J
Jair Islas • family_with_children • mx
10
Pros:

Cama suoer cómoda y estancia tranquila.

Cons:

Domingo 07 am taladrando y golpeando en la habitación contigua. Si era limpieza, pues una limpieza a base de golpes. Fatal.

Muebles ya viejos, le hace falta una renovación urgente.

2025-08-26 • via Nuitee
B
Bathory • solo_traveller • mx
8
2025-08-05 • via Nuitee
R
Rafita Tellez • family_with_children • mx
9
Vacaciones en el sueño
Pros:

La ubicación del hotel, tiene buena vista y muy cómodo.

Cons:

No me gustó que está muy chicas las habitaciones familiares sobre todo el baño está demasiado pequeño.

2025-07-27 • via Nuitee
K
Kle • family_with_children • mx
8
Pros:

La seguridad

Cons:

La ubicación

2025-07-17 • via Nuitee
W
Waltraut • young couple • us
6
Pleasant
2025-05-01 • via Nuitee
T
Todd • young couple • mx
3
Skip it - keep looking. This place was a massive disappointment.
Pros:

A large room (Junior Suite) with plenty of parking. The hotel allowed us to check in early (11:00).

Cons:

Booked a junior suite for 2 adults with a quoted price of $983 MXN. When we arrived to check it, the amount went to $1170 due to an "extra person" charge. There is no heat in the rooms. The bathroom door's laminate was peeling and the room was worn. When you check in, you are given a TV remote which you return at checkout. I didn't know remote theft was such a problem.

2023-11-06 • via Nuitee
L
Luis • family with young children • mx
9
Superb
2023-06-23 • via Nuitee