IntercityHotel Nizwa

Hotels
IntercityHotels
8.6 (1564 reviews)
Farq Street 31 Central District – Farq Area , Nizwa , om

Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Health club
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Good breakfast
Cons:
High prices
Basic room quality
Certain amenities need improvement

Categories

Cleanliness
8.25
Several reviews mentioned cleanliness positively, but some experiences indicated issues with facilities.
Service
9.12
Multiple reviews highlighted friendly and attentive staff, enhancing the overall experience.
Location
9.06
The location was frequently described as excellent, making it easy to explore the area.
Room Quality
8.4
Rooms described as basic and clean, meeting expectations but not exceeding them.
Amenities
8.64
Amenities such as parking and breakfast received positive feedback, but there were concerns about some facilities like the pool.
Value for Money
7.7
Concerns about high prices compared to facilities offered.
Food and Beverage
8.94
Breakfast received high marks, but the dinner service and food quality varied.
Overall Experience
8.72
General feedback on the stay was positive, with minor issues affecting the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:59

Property Description

Welcome to IntercityHotel Nizwa, your perfect oasis in the heart of Oman!

Indulge in Unmatched Comfort
Our elegantly designed rooms offer air conditioning, seating areas, and flat-screen TVs with satellite channels, ensuring a relaxing stay. Enjoy a refreshing shower with complimentary toiletries in your private bathroom.

Stay Active and Refreshed
Take a dip in our outdoor swimming pool or maintain your fitness routine at our fully-equipped fitness centre. After a workout, unwind on the terrace while soaking in the breathtaking views.

Culinary Delights Await
Start your day right with our delectable buffet breakfast or savor exquisite dishes at our on-site restaurant. Our friendly staff, fluent in multiple languages, are always ready to assist you with local insights and recommendations.

Experience comfort and convenience at every turn—book your stay at IntercityHotel Nizwa today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for OMR 7.500 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for OMR 11 per person per night when using an available extra bed.
    People 12 years old and over stay for OMR 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1564 reviews
Cleanliness: 8.25
Service: 9.12
Location: 9.06
Room Quality: 8.4
Amenities: 8.64
Value for Money: 7.7
Food and Beverage: 8.94
Overall Experience: 8.72
A
Alan solo_traveller au
8
Cons:

it is the best hotel in the region but overpriced for because of tourist trade

2026-02-12 via Nuitee
A
arjona family_with_children it
8
2026-02-11 via Nuitee
F
Felix family_with_children es
9
2026-02-10 via Nuitee
G
Gerhard couple ch
10
2026-02-10 via Nuitee
E
Erwin family_with_children at
9
2026-02-09 via Nuitee
K
Kadir family_with_children at
10
Pros:

Tolles Hotel, das Personal ist super nett. Es gab ein Missverständnis und sie haben uns das Frühstück geschenkt.

Cons:

Die Massage war nicht so gut.

2026-02-09 via Nuitee
C
CARLA family_with_children it
3
Sconsigliato
Pros:

Hotel pulito. Stanza ampia. Colazione accettabile. Per il resto troppo costoso rispetto a ciò che offre.

Cons:

Staff sgarbato.. Ci era stata data una camera con affaccio sul retro dove si trova una piscina con scivoli dismessi, solo dopo insistenti richieste ci è stata cambiata. Anche la piscina all'ultimo piano niente di che. Nel complesso holtel molto costoso e con un pessimo rapporto qualità/prezzo.

2026-02-08 via Nuitee
J
Julie family_with_children at
8
Pros:

The location was perfect for Nizwa and surrounding sights. There is a mall right next to the hotel with restaurants and money exchange. Lots of parking right in front of the hotel but no shade. Room was big and clean, bed comfortable. Bathroom also big but no space to put things.

Cons:

Staff was in general polite but cold. It Started at checkin and continued to breakfast and checkout. The only people smiling were the people from room service and cleaning service as well as a guy from breakfast and the souvenir shop guy. It seems like a hotel designed for bigger tourist groups, impersonal not really warm atmosphere.

2026-02-08 via Nuitee
K
Khalid extended_group om
6
Cons:

I would like to express my high appreciation for the hotel in terms of cleanliness, elegant furnishings, and overall organization. I was comfortable during my stay with my family.

However, I would also like to express my strong dissatisfaction with the way the front desk staff member treated me and my family from the moment we arrived. She refused to complete our check-in process and instead referred us to another staff member who was standing next to her. Throughout our stay, she continued to look at us in an uncomfortable manner and was not cooperative with our requests, which caused us considerable surprise and disappointment due to the poor treatment.

Please note that this was our first time staying at this hotel, and we have never had any prior interaction with this staff member in any other place. We are therefore unaware of the reason for the very poor treatment we received as a family.

I wished to formally document and report this incident to your management.

2026-01-31 via Nuitee
A
ANUP family_with_children om
8
Pros:

Location and Facilities and Food

2026-01-31 via Nuitee
A
Abdullah family_with_children om
8
2026-01-28 via Nuitee
S
sami couple om
8
2026-01-28 via Nuitee
I
Ilka solo_traveller de
10
2026-01-27 via Nuitee
S
sn6200 family_with_children be
8
2026-01-27 via Nuitee
J
Jeroen couple nl
10
2026-01-26 via Nuitee
M
Martina couple ch
9
2026-01-26 via Nuitee
I
Iman solo_traveller ae
8
Pros:

clean, modern and nice

2026-01-25 via Nuitee
M
Mirko285 family_with_children de
10
Pros:

Hat alles gepasst. Können das Hotel weiterempfehlen.

2026-01-25 via Nuitee
I
iman solo_traveller om
10
2026-01-24 via Nuitee
N
Najahi couple om
7
Pros:

The location of the hotel is excellent.

2026-01-22 via Nuitee