Hotel Serena Palace

Hotels
5.1 (189 reviews)
opp. MCC Ground, Nawan Shehr, Multan, Punjab Multan , Multan , pk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Location
Cons:
Fake pictures, room quality below average

Categories

Cleanliness
1.68
The room was below average.
Service
5.15
Standard quality for this hotel tier.
Location
7.19
Location.
Room Quality
1.64
The room was below average.
Amenities
7.17
Standard quality for this hotel tier.
Value for Money
7.13
Standard quality for this hotel tier.
Food and Beverage
7.18
Standard quality for this hotel tier.
Overall Experience
3.65
Mixed experience due to room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:38

Property Description

Luxurious Stay in Multan
Hotel Serena Palace offers a delightful stay in Multan with its free WiFi, garden, and shared lounge.
Comfortable Rooms and Amenities
Each room is equipped with air conditioning, a flat-screen TV, and a terrace with a city view, ensuring a comfortable stay.
Convenient Facilities
Enjoy free private parking, a children's playground, and a continental breakfast during your stay.
Book now for an unforgettable experience at Hotel Serena Palace in Multan!

Important information:

Foreigner guest are not allowed to stay here only domestic and Pakistani nationality holders can stay here.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for PKR 500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.1
Based on 189 reviews
Cleanliness: 1.68
Service: 5.15
Location: 7.19
Room Quality: 1.64
Amenities: 7.17
Value for Money: 7.13
Food and Beverage: 7.18
Overall Experience: 3.65
K
Khizar • family_with_children • pk
7
2026-05-06 • via Nuitee
A
Abbas • couple • pk
6
Pros:

Location was perfect

Cons:

Noise

2026-04-24 • via Nuitee
N
Nazakat • family_with_children • be
10
2026-04-14 • via Nuitee
A
Awan • extended_group • pk
8
had a very pleasant stay at the hotel. The staff was extremely supportive, professional, and well-tr
Pros:

Excellent food good location

Cons:

Everything is battered

2026-04-10 • via Nuitee
H
Hussain • family_with_children • pk
5
Pros:

Cleanliness was poor

Cons:

Environment should be improved

2026-04-08 • via Nuitee
S
Sulman • couple • pk
7
2026-04-01 • via Nuitee
F
faisal • family_with_children • ie
1
Pros:

They didnt acomodate us they said we not giving same price like booking.com they want extra money

2026-03-27 • via Nuitee
A
Ali • family_with_children • pk
1
2026-03-25 • via Nuitee
M
Mehboob A. Zardari • family_with_children • pk
1
Pros:

We didn't like anything. Blankets were dirty the room was smelling and I was also declined an upgrade as per policy. The staff was so rude and even couldn't help in luggage unloading and loading and the same was carried by me to the room

Cons:

Nothing

2026-03-24 • via Nuitee
A
Amjad • solo_traveller • gb
1
2026-02-27 • via Nuitee
W
Wazir • solo_traveller • pk
7
2026-01-27 • via Nuitee
S
Sajeel • extended_group • pk
1
2026-01-19 • via Nuitee
M
Mughees • extended_group • us
4
2026-01-01 • via Nuitee
A
Adnan • couple • pk
8
2026-01-01 • via Nuitee
M
Muhammad jahengir • family_with_children • pk
1
Bad
Pros:

Cleanliness and property condition need renovation

Cons:

Condition of the property, bedding, blankets were not in good condition

2025-12-31 • via Nuitee
S
Songs, Videos and learning • family_with_children • pk
5
Pros:

Location

Cons:

Maintenance is required.

2025-12-29 • via Nuitee
M
Mohammad Waqas • solo_traveller • pk
10
Its good stay
Pros:

Its good for average

2025-12-13 • via Nuitee
A
Ali • family_with_children • pk
8
Pros:

Location and value for money.

2025-12-09 • via Nuitee
J
Je • couple • pk
1
Cons:

They haven’t provided drinking water to guests Service was totally shit

2025-12-08 • via Nuitee
Z
Zertaj • family_with_children • pk
1
2025-12-04 • via Nuitee