Hotel Serena Palace

Hotels
5.1 (179 reviews)
opp. MCC Ground, Nawan Shehr, Multan, Punjab Multan , Multan , pk

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Cons:
Fake pictures, room quality below average

Categories

Cleanliness
1.68
The room was below average.
Service
5.15
Standard quality for this hotel tier.
Location
7.19
Location.
Room Quality
1.64
The room was below average.
Amenities
7.17
Standard quality for this hotel tier.
Value for Money
7.13
Standard quality for this hotel tier.
Food and Beverage
7.18
Standard quality for this hotel tier.
Overall Experience
3.65
Mixed experience due to room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:38

Property Description

Luxurious Stay in Multan
Hotel Serena Palace offers a delightful stay in Multan with its free WiFi, garden, and shared lounge.
Comfortable Rooms and Amenities
Each room is equipped with air conditioning, a flat-screen TV, and a terrace with a city view, ensuring a comfortable stay.
Convenient Facilities
Enjoy free private parking, a children's playground, and a continental breakfast during your stay.
Book now for an unforgettable experience at Hotel Serena Palace in Multan!

Important information:

Foreigner guest are not allowed to stay here only domestic and Pakistani nationality holders can stay here.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for PKR 500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.1
Based on 179 reviews
Cleanliness: 1.68
Service: 5.15
Location: 7.19
Room Quality: 1.64
Amenities: 7.17
Value for Money: 7.13
Food and Beverage: 7.18
Overall Experience: 3.65
A
Amjad solo_traveller gb
1
2026-02-27 via Nuitee
W
Wazir solo_traveller pk
7
2026-01-27 via Nuitee
S
Sajeel extended_group pk
1
2026-01-19 via Nuitee
A
Adnan couple pk
8
2026-01-01 via Nuitee
M
Mughees extended_group us
4
2026-01-01 via Nuitee
M
Muhammad jahengir family_with_children pk
1
Bad
Pros:

Cleanliness and property condition need renovation

Cons:

Condition of the property, bedding, blankets were not in good condition

2025-12-31 via Nuitee
S
Songs, Videos and learning family_with_children pk
5
Pros:

Location

Cons:

Maintenance is required.

2025-12-29 via Nuitee
M
Mohammad Waqas solo_traveller pk
10
Its good stay
Pros:

Its good for average

2025-12-13 via Nuitee
A
Ali family_with_children pk
8
Pros:

Location and value for money.

2025-12-09 via Nuitee
J
Je couple pk
1
Cons:

They haven’t provided drinking water to guests Service was totally shit

2025-12-08 via Nuitee
Z
Zertaj family_with_children pk
1
2025-12-04 via Nuitee
M
Murad couple pk
1
Pros:

Location

Cons:

They showing fake pictures the room was below average

2025-11-24 via Nuitee
M
Muhammad extended_group pk
1
washroom was dirty pipe leakge floor was broken pillow was in bad condition i couldn't sleep due to
2025-11-07 via Nuitee
C
Ch extended_group pk
6
Pros:

Macher tha baqi best tha

2025-08-28 via Nuitee
S
shoukat family_with_children ae
10
2025-07-28 via Nuitee
S
Shad family with young children pk
1
Bad
2025-06-02 via Nuitee
W
Wajahat with friends pk
5
Cheap stay if u book through app otherwise they charge much
Pros:

Location was prime

Cons:

Broken shower and bed bugs

2025-05-16 via Nuitee
M
Malik young couple pk
4
Disappointing
Cons:

ac isn't working properly,
smelly room.
and room was very samal bari mushkil sy bed pora aya hova tha room me
or room totaly different tha pics sy
they ask for extra money

2025-04-27 via Nuitee
W
Waqas review category business travellers pk
1
Bad
Pros:

Nothing

Cons:

there washroom not useable

2025-04-21 via Nuitee
A
Anees with friends pk
10
Exceptional
2025-04-18 via Nuitee