Peshawar Serena Hotel

Hotels
•
Independent
8.8 (11 reviews)
Khyber Road, Peshawar, Khyber Pakhtunkhwa, 25000 , Peshawar , PK
92-3028244837

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Facilities

Free breakfast
Full-service spa
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Steam room
ATM/banking
See all facilities

Review Highlights

Pros:
Very safe
Standard service quality
Cons:
Delayed check-in issues

Categories

Cleanliness
8.26
Had to argue for 2 hrs to get a room, suggesting potential cleanliness or readiness issues.
Service
9.23
Standard service quality for this hotel tier, although there were some issues with check-in.
Location
9.27
Very safe, indicating a good location.
Room Quality
8.72
Standard quality for this hotel tier.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
8.71
Standard quality for this hotel tier.
Food and Beverage
8.76
Standard quality for this hotel tier.
Overall Experience
8.73
Overall experience impacted by service issues, but location and safety improved the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:30

Property Description

Luxurious Spa and Dining Experience - Indulge in a rejuvenating spa treatment and savor delicious meals at any of our three restaurants. Don't miss the complimentary buffet breakfast served daily.

Convenient Amenities - Stay connected with complimentary wireless internet, utilize the business center, and enjoy services like dry cleaning and a 24-hour front desk.

Prime Location - Explore nearby attractions such as Bala Hisar Fort and Mahabat Khan Mosque within a short walk. Your oasis awaits at Peshawar Serena Hotel.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 11 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
M
Muhammad
6
Pros:

Hotel was empty, but delayed my check in cause rooms were full had to argue for 2 hrs to get

2025-09-15 • via Nuitee
D
Dalia
10
Pros:

Very safe

2025-08-24 • via Nuitee
F
Fei
10
Pros:

Safe and convient

2025-06-16 • via Nuitee
F
Fei
10
Pros:

Safe and convient

2025-06-16 • via Nuitee
H
Haroon
10
Pros:

Very good hotel to stay in, location is great and facilities are good.

2024-12-17 • via Nuitee
I
immi
6
Pros:

Overly priced not deserved that

2024-11-23 • via Nuitee
R
Rahmatullah • friends
10
Pros:

Everything is perfect about my stay at Serena Hotel Peshawar. It’s my go to place whenever I visit Peshawar, Pakistan. The staff is very friendly and accommodating and I love almost everything about Serena Peshawar. They are doing a great job. Can’t wait to visit once again.

2024-09-20 • via Nuitee
T
Tariq
10
Amazing new rooms and excellent customer service!
Pros:

Serena Peshawar is in the middle of a long term refurbishment and we were give one of the new refurbished rooms and all I can say is wow what an amazing improvement!
Clean modern contemporary designed rooms and excellent service esp from Mr Arif Baloch who made sure that we were v well looked after during our stay.
We look forward to returning.

2024-05-31 • via Nuitee
F
FARHAN
2
Pros:

Disappointing Experience Due to Ongoing Construction

Rating: ⭐

I recently stayed at the Peshawar Serena Hotel and unfortunately had an extremely disappointing experience. The hotel's ambiance was completely ruined by ongoing construction work. The noise was incessant throughout the day, starting early in the morning and persisting well into the evening.

The construction noise was not only disruptive but also made relaxation or conducting any work impossible. It was impossible to enjoy any peace or quiet within the hotel premises. The lack of consideration for guests' comfort during this renovation period was truly disheartening.

Moreover, the website or booking platform failed to mention the ongoing construction, which would have been crucial information for potential guests to know before making a reservation. This lack of transparency is completely unacceptable.

Given the circumstances, I cannot recommend the Peshawar Serena Hotel until the construction work is completed and the noise issues are resolved. It was an incredibly disappointing and unpleasant stay, and I hope the management takes steps to inform future guests about such disruptions beforehand.

2023-11-27 • via Nuitee
R
Robert
10
nice place
Pros:

the hotel is nice. a bit old and renovations are on the way. the food was good, but almost everything is spicy.

2023-10-09 • via Nuitee
F
Farhan
10
Pros:

very nice staff and all envoirment was amazing

2023-09-26 • via Nuitee