Pałac Bursztynowy

Hotels
8.7 (178 reviews)
Okrężna 21 , Włocławek , pl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Car hire
Sauna
See all facilities

Review Highlights

Pros:
Beautiful building
Helpful staff
Good breakfast
Cons:
Noise from events
Issues with amenities
Lack of cleanliness

Categories

Cleanliness
8.03
Comments on cleanliness indicate that there were issues with noise and plumbing, affecting overall cleanliness perception.
Service
9.5
The staff were noted to be helpful and professional, providing support during issues.
Location
9.04
The location is appreciated, though some noise issues were noted due to events.
Room Quality
7.99
Overall room quality was affected by noise and maintenance issues in some reviews.
Amenities
8.52
Amenities like the sauna were highlighted, but issues were reported regarding availability.
Value for Money
8.98
Value questioned due to unexpected charges, impacting perception.
Food and Beverage
8.53
Breakfast was noted positively, although quality and availability varied.
Overall Experience
9
Mixed experiences noted but overall a reasonable stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:59

Property Description

Luxurious Palace Setting

Elegant Rooms and Amenities
The air-conditioned rooms at Pałac Bursztynowy offer free internet, a minibar, and an LCD TV. Each spacious room comes with a private bathroom, some even featuring a cozy seating area for relaxation.

Gastronomic Delights and Leisure Activities
Start your day with a delicious buffet breakfast at Pałacowa Restaurant, known for its Polish and European cuisine. Unwind at the pub with a wide selection of beverages. For relaxation, enjoy the Finnish sauna or play a match on one of the 4 tennis courts, with lessons available.

Ready to experience luxury and comfort at Pałac Bursztynowy? Book your stay now and indulge in a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 178 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.98
Food and Beverage: 8.53
Overall Experience: 9
W
Wojciech • solo_traveller • pl
10
2026-05-02 • via Nuitee
J
Jerome • solo_traveller • fr
9
Pros:

Great place for going around. Far from center but car usage is ok. Parking is not free normally but you can ask to the lobby for ticket validation.

2026-04-20 • via Nuitee
C
Cholewa • solo_traveller • pl
4
Pros:

Wizualizacje z zewnątrz ślicznie

Cons:

Pokoje zwłaszcza łazienki bardzo brudne, dodatkowo coś było że spłuczka i była bardzo głośna, pokoje bardzo brudne.

2026-04-19 • via Nuitee
M
Monika • couple • de
7
Das Preis-Leistungsverhältnis ist gut.
Pros:

Das Hotel liegt sehr schön in einer Parkanlage und nahe zur Stadt.

Cons:

Die Zimmer sind ein bisschen dunkel.

2026-04-19 • via Nuitee
E
e5d37ab20ebf72ef44f38eeecaa51c5c • solo_traveller • pl
10
2026-04-18 • via Nuitee
5
5b2d97290e88732b58e6d21df4209988 • solo_traveller • pl
10
2026-04-12 • via Nuitee
I
IvanVol. • couple • pl
10
2026-04-11 • via Nuitee
K
Karolina • couple • nl
9
2026-04-08 • via Nuitee
J
Jana • extended_group • de
10
2026-04-07 • via Nuitee
R
Robert • couple • us
8
Would stay again if traveling when gardens are in bloom.
Pros:

Staff, overall facilities and dinner!

Cons:

Bed comfort.

2026-04-06 • via Nuitee
J
JG12 • solo_traveller • pl
8
2026-04-01 • via Nuitee
M
Michael • couple • gb
10
Great hotel and we will be back again
Pros:

I love poland and its one of those hotels I've always wanted to visit. Great chef and very nice food. Breakfast was very nice with a good choices.

Reception was polite and cleaners did a good job. Had a small issue when we arrived with TV signal but hotel rectified quickly. We will visit again it was more a treat for myself as my partner was born in in the area.

Cons:

Nothing great hotel and very polite and curtious staff and chef was very good.

2026-03-29 • via Nuitee
A
AGNIESZKA • couple • pl
9
Pros:

Strefa sauny do indywidualnego użytku, bardzo dobre i różnorodne śniadanie

2026-03-28 • via Nuitee
R
Ralf • extended_group • de
8
2026-03-27 • via Nuitee
T
Tomasz • couple • pl
8
Pros:

Obiekt jest fenomenalny. Trochę szkoda że restauracja szybko się zamyka ale obsługa robi co może

Cons:

Wszystko ok

2026-03-23 • via Nuitee
K
Karolina • couple • pl
8
Wszystko super oprócz śniadania mały wybór jajko po wiedeńsku podane praktycznie na surowo
2026-03-22 • via Nuitee
T
Tomasz • couple • pl
10
Jestem bardzo zadowolony z pobytu.
Pros:

Przepiękny hol dopracowany w każdym najdrobniejszym szczególe. Pokój przestronny, wygodny. Personel bardzo pomocny. Niesamowite wrażenie robi park wokół obiektu. Jest to wspaniałe miejsce do wypoczynku i relaksu.

2026-03-22 • via Nuitee
N
Nogaj • couple • pl
10
Wyjątkowe miejsce, kameralna atmosfera.
Pros:

Piękna okolica, wszedzie blisko , spokój.

Cons:

Zbyt głosne towarzystwo w hotelu, w godzinach nocnych

2026-03-21 • via Nuitee
A
Aneta • couple • pl
8
Pros:

Dobra lokalizacja,piękny ogród.Bardzo miły i pomocny personel.

Cons:

Łazienkę zastaliśmy nieposprzątaną :/ Brak bawialni dla dziecka.

2026-03-18 • via Nuitee
Z
zhex84 • solo_traveller • rs
9
2026-03-17 • via Nuitee