Free
Children allowed
Pets allowed

Facilities

Meeting rooms
Express check-out
Nightclub
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean
Good service
Nice location
Great amenities
Cons:
Inconsistent cleanliness
Room temperature control issues
Limited food variety

Categories

Cleanliness
7.64
The overall cleanliness was reported as not too good by some guests.
Service
9.11
The service was highlighted positively with mentions of friendly staff and excellent service.
Location
9.15
The location is favorable with a central position and convenience for guests.
Room Quality
7.6
Some complaints regarding room conditions and air conditioning control.
Amenities
9.13
Amenities are extensive, including various facilities and entertainment options.
Value for Money
8.09
Good overall value, although some areas could improve.
Food and Beverage
8.64
Food received mixed reviews; some enjoyed it while others noted limited variety.
Overall Experience
8.61
A generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:19

Property Description

Welcome to Aloft Ponce Hotel & Casino, your ultimate getaway in Ponce, where modern comfort meets vibrant entertainment!

Relax in Style: Dive into our sparkling outdoor swimming pool or unwind in our shared lounge, perfect for socializing after a day of exploration.

Savor the Flavors: Enjoy a delectable range of buffet and à la carte breakfast options at our on-site restaurant, and don’t forget to stop by our lively bar for a refreshing drink.

Comfort at Your Fingertips: Each spacious guest room includes air conditioning, a coffee machine, and stunning mountain views in select rooms, ensuring a cozy stay tailored to your needs.

Experience the best of Ponce—book your stay at Aloft Ponce Hotel & Casino today!

Important information:

Please note that we are improving our hotel for you. As we work on our outside parking lot from 8:00am - 4:30pm, please enjoy our free off-site lot with a 24/7 shuttle for your comfort.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 454 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
M
Milagros • couple • us
4
Not too goo
Pros:

Location

Cons:

The staff not too friendly, need training for customer services

2026-03-19 • via Nuitee
B
Baptiste • family_with_children • us
3
2026-03-17 • via Nuitee
G
gretchen • couple • us
5
2026-03-16 • via Nuitee
B
Brian • couple • be
8
Great hotel with a lot of facilities, but you need a car
Pros:

Different bars and restaurants in the hotel, clean and spacious rooms.

Cons:

You need a car to stay here. The city center and restaurants are not at a walking distance.

2026-03-15 • via Nuitee
H
Hernandez • family_with_children • pr
7
2026-03-15 • via Nuitee
L
Lourdes Lavinia • family_with_children • pr
10
2026-03-15 • via Nuitee
E
Emil • couple • pr
2
2026-03-14 • via Nuitee
P
PAQUITO • family_with_children • us
10
Pros:

Hotel , Desayuno y Restaurante.

Cons:

Parking poco e incómodo.

2026-03-14 • via Nuitee
D
Diaz • family_with_children • us
7
2026-03-12 • via Nuitee
F
Flores Questell • couple • us
10
Perfecto
Pros:

Comodidad, agua caliente

Cons:

Poquito tiempo que estuve en el

2026-03-12 • via Nuitee
J
Johnathan Daniel • family_with_children • pr
10
2026-03-11 • via Nuitee
H
Hernández • couple • pr
10
Pros:

Me encantó

2026-03-09 • via Nuitee
S
Sonia • family_with_children • us
10
Pros:

El servicio excelente todo el personal muy atento, todo muy limpio y organizado el desayuno y las comidas tienen variedad riquísimo todo. Buena música buen ambiente para disfrutar en familia lo recomiendo.

2026-03-09 • via Nuitee
S
Shehaly • couple • pr
9
n/
Pros:

n/n

Cons:

n/n

2026-03-09 • via Nuitee
K
Kenia • family_with_children • us
8
2026-03-09 • via Nuitee
V
Vincent • couple • us
9
Great staff
Pros:

Staff was excellent

2026-03-05 • via Nuitee
C
Calyn • family_with_children • us
6
Pros:

La decoracion

Cons:

En el bano no tenian acondicionador los cuartos se escuchaba todo de las otras habitaciones el desayuno muy costoso y no tan variado como para el precio la pisina pequena el agua se sentia no muy limpia. Uno de los elevadores estuvo fuera de c servicio casi todo el dia

2026-03-04 • via Nuitee
J
Joselin • couple • pr
10
2026-03-02 • via Nuitee
A
Andujar • family_with_children • pr
10
2026-03-02 • via Nuitee
S
Saul • family_with_children • pr
8
Pros:

La ubicación, limpieza y muy bonito el Hotel

Cons:

No pude controlar la temperatura del cuarto , muy frío para mi gusto , la música del hotel se escuchaba muy alta dentro del cuarto y no podíamos descansar hasta que terminó. Mejorar la almohada.

2026-03-02 • via Nuitee