Free
Children allowed
Pets allowed

Facilities

Meeting rooms
Express check-out
Nightclub
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean
Good service
Nice location
Great amenities
Cons:
Inconsistent cleanliness
Room temperature control issues
Limited food variety

Categories

Cleanliness
7.64
The overall cleanliness was reported as not too good by some guests.
Service
9.11
The service was highlighted positively with mentions of friendly staff and excellent service.
Location
9.15
The location is favorable with a central position and convenience for guests.
Room Quality
7.6
Some complaints regarding room conditions and air conditioning control.
Amenities
9.13
Amenities are extensive, including various facilities and entertainment options.
Value for Money
8.09
Good overall value, although some areas could improve.
Food and Beverage
8.64
Food received mixed reviews; some enjoyed it while others noted limited variety.
Overall Experience
8.61
A generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:19

Property Description

Welcome to Aloft Ponce Hotel & Casino, your ultimate getaway in Ponce, where modern comfort meets vibrant entertainment!

Relax in Style: Dive into our sparkling outdoor swimming pool or unwind in our shared lounge, perfect for socializing after a day of exploration.

Savor the Flavors: Enjoy a delectable range of buffet and à la carte breakfast options at our on-site restaurant, and don’t forget to stop by our lively bar for a refreshing drink.

Comfort at Your Fingertips: Each spacious guest room includes air conditioning, a coffee machine, and stunning mountain views in select rooms, ensuring a cozy stay tailored to your needs.

Experience the best of Ponce—book your stay at Aloft Ponce Hotel & Casino today!

Important information:

Please note that we are improving our hotel for you. As we work on our outside parking lot from 8:00am - 4:30pm, please enjoy our free off-site lot with a 24/7 shuttle for your comfort.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 454 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
V
Vincent • couple • us
9
Great staff
Pros:

Staff was excellent

2026-03-05 • via Nuitee
C
Calyn • family_with_children • us
6
Pros:

La decoracion

Cons:

En el bano no tenian acondicionador los cuartos se escuchaba todo de las otras habitaciones el desayuno muy costoso y no tan variado como para el precio la pisina pequena el agua se sentia no muy limpia. Uno de los elevadores estuvo fuera de c servicio casi todo el dia

2026-03-04 • via Nuitee
A
Andujar • family_with_children • pr
10
2026-03-02 • via Nuitee
S
Saul • family_with_children • pr
8
Pros:

La ubicación, limpieza y muy bonito el Hotel

Cons:

No pude controlar la temperatura del cuarto , muy frío para mi gusto , la música del hotel se escuchaba muy alta dentro del cuarto y no podíamos descansar hasta que terminó. Mejorar la almohada.

2026-03-02 • via Nuitee
L
Luciano • couple • pr
9
2026-03-02 • via Nuitee
J
Joselin • couple • pr
10
2026-03-02 • via Nuitee
S
Shehaly • family_with_children • pr
10
Pros:

N/A

Cons:

N/A

2026-02-26 • via Nuitee
D
De La Cruz • family_with_children • pr
10
2026-02-24 • via Nuitee
A
Arroyo • family_with_children • us
9
Pros:

La tranquiladad y su ubicación..

2026-02-23 • via Nuitee
J
Judith • couple • do
5
No sé qué decir
Pros:

La habitación no era espaciosa pero estaba bien

Cons:

El desayuno es el mismo todos los días y casi no hay personal para ayudar al huésped

2026-02-22 • via Nuitee
S
Stefanny • solo_traveller • co
7
Pros:

La atencion

Cons:

Los desayunos no tenían mucha variedad. Las habitaciones no son muy bonitas

2026-02-13 • via Nuitee
M
Maldonado • family_with_children • pr
8
Pros:

La atención del personal

2026-02-13 • via Nuitee
M
Moose5563 • family_with_children • pr
9
Pros:

The service was good the hard rock café was good and the 2 pools were good casino not bad but you had to pay for drinks

2026-02-12 • via Nuitee
S
Sarai • solo_traveller • pr
10
Excelente
Pros:

Todo

2026-02-10 • via Nuitee
S
Shayna • couple • pr
10
2026-02-10 • via Nuitee
K
Karime • couple • pr
10
Excelente
Pros:

Si

Cons:

Todo estuvo bien

2026-02-08 • via Nuitee
M
Michael • couple • pr
10
Todo perfecto
Pros:

Si

2026-01-29 • via Nuitee
D
David-Sinan • extended_group • de
4
2026-01-29 • via Nuitee
V
Vivian • family_with_children • us
3
Regular
Pros:

Todos los servicios ... lo unico que no me gusto fue la ubiacion de la habitacion donde se escuchaba todos los carros en la avenida apenas podiamos dormir.

Cons:

lo unico que no me gusto fue la ubicacion de la habitacion donde se escuchaba todos los carros en la avenida apenas podiamos dormir.

2026-01-28 • via Nuitee
G
Gerardo • family_with_children • us
9
2026-01-27 • via Nuitee