Aloft by Marriott Ponce Hotel & Casino

Hotels
•
Aloft
Street No 2 KM 228.9 , Ponce , pr

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean
Good service
Nice location
Great amenities
Cons:
Inconsistent cleanliness
Room temperature control issues
Limited food variety

Categories

Cleanliness
7.64
The overall cleanliness was reported as not too good by some guests.
Service
9.11
The service was highlighted positively with mentions of friendly staff and excellent service.
Location
9.15
The location is favorable with a central position and convenience for guests.
Room Quality
7.6
Some complaints regarding room conditions and air conditioning control.
Amenities
9.13
Amenities are extensive, including various facilities and entertainment options.
Value for Money
8.09
Good overall value, although some areas could improve.
Food and Beverage
8.64
Food received mixed reviews; some enjoyed it while others noted limited variety.
Overall Experience
8.61
A generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:19

Property Description

Modern Accommodation with Entertainment Options

Convenient Amenities: Enjoy a coffee machine, TV, and free WiFi in every room. Some rooms offer terraces and mountain views for a scenic experience.

Entertainment: Unwind at the shared lounge, restaurant, bar, or even the hotel's nightclub. Billiards enthusiasts will appreciate the on-site gaming option.

Nearby Attractions: Explore Museo de Art de Ponce just 2.6 km away, or venture further to Hacienda Buena Vista and Guanica Dry Forest. The hotel's proximity to Mercedita Airport makes travel hassle-free.

Experience comfort, entertainment, and convenience at Aloft Ponce Hotel & Casino. Book your stay now for a memorable getaway.

Important information:

Please note that we are improving our hotel for you. As we work on our outside parking lot from 8:00am - 4:30pm, please enjoy our free off-site lot with a 24/7 shuttle for your comfort.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
N
Nancy • couple • pr
10
Cons:

I can’t control air conditioning room was freezing

2026-08-08 • via Nuitee
D
Delmarie • family_with_children • pr
10
Pros:

Personnel always kind, pretty and accesible facilities such as the overall services.

Cons:

My only issue is that the hotel only have two elevators for the entire hotel. During high seasons is really hard to access the elevators it requires waiting a lot of time.

2026-08-06 • via Nuitee
J
Jillian • couple • pr
10
2026-08-06 • via Nuitee
K
Karla • couple • us
10
2026-08-05 • via Nuitee
W
Wilfredo • couple • us
10
Will definitely be going back had an amazing time and the staff made my stay extraordinary special
Pros:

The staff was really awesome

Cons:

Everything was perfect

2026-08-05 • via Nuitee
I
Ida • solo_traveller • pr
10
Pros:

Todo la ubicación el cuarto que nos dieron el personal todo

Cons:

La comida en uno de los restaurantes dentro del Hotel pero lo demás excelente

2026-08-04 • via Nuitee
N
Noemi • couple • pr
10
Pros:

Muy lindo y el trato excelente

2026-08-03 • via Nuitee
K
Keysha • couple • pr
10
My excellent and relaxing mini vacation
Pros:

Todo, la facilidad muy linda y limpia, la piscina de abajo y sus sillas 10/10, las comidas de los 3 restaurantes fabulosas, el casino excelente, el personal muy amables, las músicas… me encantó mi estancia de verdad que si

Cons:

Que la piscina de arriba tenía todo el piso de afuera sucio

2026-08-03 • via Nuitee
O
Olivero • family_with_children • us
5
Pros:

Restaurantes y Piscina, cuarto comodo.PERSONAL EXCELENTE!!!!!!

Cons:

Olor a humedad en los pasillos, se escuchaba todo alrededor del cuarto, facilidades necesitan mantenimiento

2026-08-03 • via Nuitee
N
Nora I • couple • pr
10
Pros:

Todo

Cons:

Todo

2026-08-03 • via Nuitee
V
Víctor • family_with_children • pr
10
Un espectacular , que repetiremos
Pros:

Las facilidades y servicios del hotel tiene de todo;áreas recreativas, piscinas ,restaurantes, casinos , áreas de música..Un sitio para pasarlo super sin salir.

Cons:

Los ruidos entre habitaciones y afuera

2026-08-02 • via Nuitee
N
Nieves • solo_traveller • pr
10
Pros:

Todo el personal super atentos !!

Cons:

Todo fue perfecto !!

2026-07-25 • via Nuitee
V
Veronica • solo_traveller • us
10
2026-07-25 • via Nuitee
A
Alex • family_with_children • pr
7
2026-07-24 • via Nuitee
P
Pedro • couple • pr
8
👍🏼
Pros:

👍🏼

Cons:

No había servicio a la habitación

2026-07-20 • via Nuitee
D
Dorianyeli • family_with_children • pr
10
2026-07-20 • via Nuitee
C
Carmen • solo_traveller • pr
9
Muy buena experiencia
Pros:

Sólo fue una noche pero... me encantó

2026-07-20 • via Nuitee
L
Luz • solo_traveller • pr
10
2026-07-20 • via Nuitee
W
William • solo_traveller • pr
10
Pros:

Todo esta bien limpio , buena ubicacion , buen trato de servicio y previos comodos

2026-07-19 • via Nuitee
R
Ramon • couple • pr
4
A dissapointing adventure.
Pros:

Different. Amenable staff

Cons:

Poor upkeep. In need of lots of maintenance.

2026-07-18 • via Nuitee