Shepherd Hotel

Hotels
7.8 (44 reviews)
Jamal Abdel Nasser Street , Bethlehem , ps

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Good value for money
Free breakfast
Nice rooms
Good location
Cons:
Lobby needs renovation

Categories

Cleanliness
8.5
Rooms were praised ('loved every part of the rooms' and Arabic 'كل شي'), implying strong cleanliness and upkeep in guest areas.
Service
8.2
Staff repeatedly described as 'really helpful' and listed as a pro; service is a clear strength for the property.
Location
8
Location explicitly called out as a pro in the reviews; considered a positive factor for guests.
Room Quality
8
Guest said they 'loved every part of the rooms' and noted room quality exceeds expectations for the price.
Amenities
6
Mixed: free breakfast mentioned (positive for F&B), but the lobby 'needs renovation' which lowers the score for common-area amenities.
Value for Money
8.5
Multiple mentions of good value ('decent value with quality', 'considering the price it is absolutely fantastic') indicate strong value.
Food and Beverage
8
Free breakfast highlighted as a pro, supporting a positive score for F&B offerings.
Overall Experience
7.2
Overall very positive feedback ('fantastic', Arabic praise), though not a luxury/5-star experience and the lobby issue prevents a top rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-03 21:54

Property Description

Convenient Location
Luxurious Amenities
Delicious Dining Options

"Experience luxury and comfort at Shepherd Hotel, just steps away from Bethlehem's iconic landmarks. Book now for an unforgettable stay."

Important information:

Please check visa requirements before traveling.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 44 reviews
Cleanliness: 8.5
Service: 8.2
Location: 8
Room Quality: 8
Amenities: 6
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 7.2
M
Mitchel • solo_traveller • us
10
2026-07-22 • via Nuitee
E
Eddy • solo_traveller • au
10
Pros:

The staff were really helpful. If you are looking for good decent value with quality this place is the place to go. I wasn't expecting much but loved every part of the rooms and the service. Of course it's not 5 star level however considering the price it is absolutely fantastic. Free breakfast as well!

Cons:

None..seriously!

2026-07-22 • via Nuitee
A
atrash • solo_traveller • il
9
Pros:

Location+price+staff

Cons:

The lobby need renovation

2026-07-17 • via Nuitee
S
Sallah • couple • il
10
استمرو ❤️
Pros:

كل شي

Cons:

لا شيء

2026-07-15 • via Nuitee
A
Anees • family_with_children • pt
9
2025-10-18 • via Nuitee
A
Abbadi • with friends • ps
10
Lovely staff and luxurious hotel
Pros:

The staff is amazing especially summer at reception she’s amazing very friendly and lovely, they bring free coffee and desserts on arrival in lobby, Thank you so Much amazing stay

2025-06-02 • via Nuitee
P
Philip • solo traveller • ca
9
Safe, clean, quiet, good location, great management, Exceeded expectations. I would stay there again
Pros:

Breakfast was excellent -- good choice -- full Palestinian breakfast with good coffee. I really liked the location. About 10 min walk from Nativity Square on a side street away from the touristy area. Local neighbourhood is Palestinian, not touristy,and has everything you need.As well, it is close (700m) to the bus stop for the 231 bus to Jerusalem. My room was on the street side, and it was quiet after about 9 pm. Back side of building even quieter.
I very much liked that it was a family run hotel. the owners were kind, welcoming, and did everything they could to make sure I felt at home. They are facing enormous challenges in the current economic / political situation, but their Palestinian hospitality shines through as well as their graciousness. Huge respect for them.

Cons:

Can't think of much. It is safe, clean, quiet, and the management are very responsive to any requests.

2025-04-30 • via Nuitee
F
Firas • family with young children • br
10
Exceptional
2025-04-29 • via Nuitee
J
Jarosław • young couple • pl
8
Shepherd Hotel Bethlehem
Pros:

Good location, within a few minutes walk from Nativity Church and Bethlehem centre. Average room, quite dark, which is an advantage in the summer time. Everything worked OK. There is a small parking across the street that guests can use. There was a kettle in the room too with some tea and coffee available

Cons:

Breakfast was rather poor or maybe I came too late

2025-04-28 • via Nuitee
T
Tarek • family with young children • il
8
Very good
2025-04-20 • via Nuitee
D
Daniel • young couple • us
10
Exceptional
2025-02-01 • via Nuitee
N
Nabaa • with friends • ps
8
Very good
2025-01-05 • via Nuitee
N
Nabaa • solo traveller • ps
8
Very good
2025-01-05 • via Nuitee
R
Rashed • family with young children • il
7
Good
2024-07-25 • via Nuitee
A
Andreea • young couple • ro
9
Superb
2023-10-08 • via Nuitee
A
Anonymous • young couple • us
10
Old school hotel with a charm. An amazing staff and amazing chefs. 👌🏻
Pros:

The staff was friendly and great. The management was top notch as well. The location and everything was like a hidden gem here in Bethlehem.

Cons:

Nothing

2023-10-07 • via Nuitee
A
Anonymous • review category business travellers • ps
10
Exceptional
2023-09-15 • via Nuitee
A
Arceo • family with young children • il
5
Passable
Pros:

The hotel was fine clean...

Cons:

🥺🥺

2023-09-13 • via Nuitee
Y
Yara • group • ps
6
fair
Pros:

its clean and close to midtown

Cons:

there was no essential hygiene products , facilities are old

2023-08-28 • via Nuitee
A
Alexandru • with friends • ro
10
Exceptional
2023-08-26 • via Nuitee