Shepherd Hotel

Hotels
7.8 (40 reviews)
Jamal Abdel Nasser Street , Bethlehem , ps

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited parking
Expensive breakfast
Lack of spa services

Categories

Cleanliness
8.3
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.7
Service was generally appreciated, with specific mentions of friendly and attentive staff.
Location
9
The hotel is located close to key landmarks and public transport, making it convenient for guests.
Room Quality
8.1
Rooms were described as comfortable, although some guests noted minor maintenance issues.
Amenities
7.2
Mixed feedback on amenities with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Opinions varied with some guests feeling the price was high for the services, while others found it reasonable given the location.
Food and Beverage
7.8
Breakfast and restaurant services generally well-received, though some suggested more variety would be appreciated.
Overall Experience
8
Most guests had a positive overall experience and expressed willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-08 09:51

Property Description

Convenient Location
Luxurious Amenities
Delicious Dining Options

"Experience luxury and comfort at Shepherd Hotel, just steps away from Bethlehem's iconic landmarks. Book now for an unforgettable stay."

Important information:

Please check visa requirements before traveling.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for US$21.50 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for US$30.76 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 40 reviews
Cleanliness: 8.3
Service: 8.7
Location: 9
Room Quality: 8.1
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.8
Overall Experience: 8
A
Anees • family_with_children • pt
9
2025-10-18 • via Nuitee
A
Abbadi • with friends • ps
10
Lovely staff and luxurious hotel
Pros:

The staff is amazing especially summer at reception she’s amazing very friendly and lovely, they bring free coffee and desserts on arrival in lobby, Thank you so Much amazing stay

2025-06-02 • via Nuitee
P
Philip • solo traveller • ca
9
Safe, clean, quiet, good location, great management, Exceeded expectations. I would stay there again
Pros:

Breakfast was excellent -- good choice -- full Palestinian breakfast with good coffee. I really liked the location. About 10 min walk from Nativity Square on a side street away from the touristy area. Local neighbourhood is Palestinian, not touristy,and has everything you need.As well, it is close (700m) to the bus stop for the 231 bus to Jerusalem. My room was on the street side, and it was quiet after about 9 pm. Back side of building even quieter.
I very much liked that it was a family run hotel. the owners were kind, welcoming, and did everything they could to make sure I felt at home. They are facing enormous challenges in the current economic / political situation, but their Palestinian hospitality shines through as well as their graciousness. Huge respect for them.

Cons:

Can't think of much. It is safe, clean, quiet, and the management are very responsive to any requests.

2025-04-30 • via Nuitee
F
Firas • family with young children • br
10
Exceptional
2025-04-29 • via Nuitee
J
Jarosław • young couple • pl
8
Shepherd Hotel Bethlehem
Pros:

Good location, within a few minutes walk from Nativity Church and Bethlehem centre. Average room, quite dark, which is an advantage in the summer time. Everything worked OK. There is a small parking across the street that guests can use. There was a kettle in the room too with some tea and coffee available

Cons:

Breakfast was rather poor or maybe I came too late

2025-04-28 • via Nuitee
T
Tarek • family with young children • il
8
Very good
2025-04-20 • via Nuitee
D
Daniel • young couple • us
10
Exceptional
2025-02-01 • via Nuitee
N
Nabaa • solo traveller • ps
8
Very good
2025-01-05 • via Nuitee
N
Nabaa • with friends • ps
8
Very good
2025-01-05 • via Nuitee
R
Rashed • family with young children • il
7
Good
2024-07-25 • via Nuitee
A
Andreea • young couple • ro
9
Superb
2023-10-08 • via Nuitee
A
Anonymous • young couple • us
10
Old school hotel with a charm. An amazing staff and amazing chefs. 👌🏻
Pros:

The staff was friendly and great. The management was top notch as well. The location and everything was like a hidden gem here in Bethlehem.

Cons:

Nothing

2023-10-07 • via Nuitee
A
Anonymous • review category business travellers • ps
10
Exceptional
2023-09-15 • via Nuitee
A
Arceo • family with young children • il
5
Passable
Pros:

The hotel was fine clean...

Cons:

🥺🥺

2023-09-13 • via Nuitee
Y
Yara • group • ps
6
fair
Pros:

its clean and close to midtown

Cons:

there was no essential hygiene products , facilities are old

2023-08-28 • via Nuitee
A
Alexandru • with friends • ro
10
Exceptional
2023-08-26 • via Nuitee
F
Ford • solo traveller • us
10
This is an excellent hotel to stay in if you are visiting Bethlehem.
Pros:

Excellent hotel. Very comfortable. Staff is completely professional and friendly. Location is perfect.

Cons:

Nothing.

2023-07-25 • via Nuitee
B
Badarin • young couple • ps
10
Exceptional
2023-03-09 • via Nuitee
K
Krisz98 • family with young children • hu
10
Exceptional
Pros:

We travelled with our 1-year-old daughther and we got perfect service. The staff was very friendly. The location was excellent, close to the Church of Nativity. Meals were delicious and large portions, varied dishes.

2023-02-28 • via Nuitee
B
Brosh • solo traveller
8
Very good
2023-02-28 • via Nuitee