Cerana Villa Eco Resort

Hotels
6.1 (58 reviews)
Lot 262, Jalan Raja Sakti Kampung Pengkalan Datu , Kota Bharu , my

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Cons:
Kawasan resort gelap waktu malam
Bilik berhabuk teruk
Toilet kotor
Tiada sabun disediakan
Checkout awal sebab tak selesa
Not recommended

Categories

Cleanliness
2.99
The room was dusty with bugs, and the toilet was dirty.
Service
7.47
Standard service standard for a hotel of this rating.
Location
6.51
The resort area was dark at night.
Room Quality
3.95
The room was not comfortable, prompting early checkout.
Amenities
8.49
Standard quality for this hotel tier.
Value for Money
5.95
Standard quality for this hotel tier.
Food and Beverage
8.5
Standard quality for this hotel tier.
Overall Experience
4.96
Not recommended due to multiple discomforts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:30

Property Description

Luxurious Accommodations
Experience comfort and relaxation in our well-appointed rooms featuring air conditioning and flat-screen TVs.

Convenient Amenities
Enjoy the convenience of room service and our 24-hour front desk to cater to all your needs during your stay.

Family-Friendly Environment
With spacious family rooms available, Cerana Villa Eco Resort is the perfect choice for your next family getaway.

Book now to experience the perfect blend of comfort and convenience at Cerana Villa Eco Resort.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

6.1
Based on 58 reviews
Cleanliness: 2.99
Service: 7.47
Location: 6.51
Room Quality: 3.95
Amenities: 8.49
Value for Money: 5.95
Food and Beverage: 8.5
Overall Experience: 4.96
N
Nurul • family_with_children • my
3
Pros:

Tiada

Cons:

Kawasan resort gelap waktu malam. Bilik berhabuk teruk , ada semut , toilet kotor , tiada sabun disediakan. Checkout awal sebab tak selesa. Not recommended.

2025-10-31 • via Nuitee
M
Mohd Nazir • couple • my
9
2025-10-05 • via Nuitee
Z
Zunaida • extended_group • my
4
2025-07-06 • via Nuitee
M
Muhammad • group • my
10
Exceptional
2025-04-30 • via Nuitee
H
Haziah • review category business travellers • my
6
Pleasant
2025-02-06 • via Nuitee
M
Man • with friends • my
7
Good
2025-01-31 • via Nuitee
Y
Yn • young couple • my
2
A bad experience
Pros:

The view of river

Cons:

Cleaning, W.C very dirty, air cond didn't function well, not cold at all...

2024-11-19 • via Nuitee
N
Nurasyikin • with friends • my
6
Pleasant
2024-10-06 • via Nuitee
S
Suriyani • family with young children • my
1
Dirty room, dirty toilet, broken bed, not functioning fan
Pros:

Can fishing

Cons:

Room very very dirty
Not recommended

2024-09-16 • via Nuitee
A
Azuraidajusoh • solo traveller • my
6
Pleasant
2024-07-27 • via Nuitee
H
Husin • with friends • my
8
Very good
2024-05-30 • via Nuitee
N
Nuris • family with young children • my
4
Disappointing
Cons:

The bedsheets, comforter, and bathroom are really not clean, and the pipe is leaking. The water is very slow and dirty.

2024-05-27 • via Nuitee
Z
Zainal • young couple • my
5
Passable
Pros:

Convenient location to where we need to go..and quiet place...they have a floating restaurant ...whole area quite scenic

Cons:

Facilities are bare minimum ..tv doesnt have a remote control..when reported to management,they could only apologized but not provide with one,..unavailable at point of time

2024-05-07 • via Nuitee
K
Khairul • family with young children • my
5
Unique location but the property is a letdown..
Pros:

staff quite helpful although they short of staff during peak season

Cons:

amenities run down, aircond not cleaned and maintaining well, broken pipes in washroom, no water heater

2024-04-16 • via Nuitee
A
Aini • with friends • my
10
Exceptional
2024-04-15 • via Nuitee
Y
Yahya • with friends • my
6
Pleasant
2024-04-06 • via Nuitee
S
Syazriel • solo traveller • my
6
Pleasant
2024-03-08 • via Nuitee
H
Haha • with friends • my
6
Pleasant
2024-02-26 • via Nuitee
R
Ramli • young couple • my
5
Passable
2024-02-24 • via Nuitee
M
Md • group • my
10
Exceptional
2024-02-21 • via Nuitee